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Troubleshooting
ERROR--No Configuration Found. ADMINISTER
Effect on Call Management:
is corrected. See "Fallback Plan" at the end of this chapter.
Possible Cause
One or more steps in
building shift
configurations was omit-
ted.
No startup configuration
was chosen.
ERROR--No Lines in CMS. ADMINISTER Lines.
Effect on Call Management:
is corrected. See "Fallback Plan" at the end of this chapter.
Possible Cause
One or more steps was
omitted in programming
CMS line groups.
9-6 Error Messages
CMS cannot manage calls until this problem
Corrective Action
1.
Display the Stored Shift Configurations
screen. Press [F8], [F4], [F1].
2.
Build at least one shift configuration
.
according to the instructions in Chapter
6 of the CMS Installation and System
Programming Guide.
Restart CMS.
3.
Select a startup configuration according to the
instructions in Chapter 6 of the CMS Installa-
tion and System Programming Guide.
CMS cannot manage calls until this problem
Corrective Action
1.
Display the Administer Lines and Line
Groups screen. Press [F8], [F4], [F3].
2.
Finish programming line groups accord-
ing to the instructions in Chapter 5 of the
CMS Installation and System Program-
ming Guide.
3.
Make sure you have completed at least
one shift configuration as described in
Chapter 6 of the CMS Installation and
System Programming Guide.
4.
Restart CMS.
System.
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