Index - Altigen MAXCS ACC 6.0 Administration Manual

Index

Symbols
#12, enabling, for language setting
100
#27 to relocate global extension
332
Numerics
10 digit dialing area codes 57
A
ACC Administrator
installation 27
access
system 29
access code 146
account code
forcing 189
account code display, blocking 189
actions
auto attendant 89
activity
configuration 64
adding a huntgroup 243
adding a workgroup 267
admin defined # 229
administration
AltiContact Center 41
admins, number connected to sys-
tem 392
agent check box 189
allow call redirect/priority change
283
alternate mark inversion (AMI) 124
AltiContact Center
administration 41
AltiGen board test tool 387
AltiGen IP phone configuration 225
AltiGen services
stop & start 395
Alti-Mobile Extension
limitations 239
AltiServ behind NAT
configuring 315
forwarding ports 316
AM schedule 51
AMI (Alternate Mark Inversion) 124
Analog board 117
announcement
time stamp 200 , 247
answer options 210
answering
huntgroup call handling 252
workgroup call handling 279
application extension
definition & uses 111
failover plan 112
setup 111
application extension configuration
111
application failover plan 112
Apply To, multiple extensions 186
267
area code, on trunk 146
area codes
system home 43
assigning client licenses 38
attaching a gateway 73
attributes
setting trunk 146
trunk 148
audio peripheral 62
audio peripheral options
for huntgroups 253
auto attendant
actions 89
adding 86
collecting digits 90
configuring 85
editing 88
making assignments 92
menu items, configuring 88
prompts, phrase management
92
recording custom phrases 93
auto record
personal extension calls 190
average jitter 38
B
B8ZS (Binary 8 Zero Substitution)
124
back up system data 389
backing up
files 390
Backup & Restore Utility 389
bandwidth
and public pipe 315
WAN 295
basic queuing control 281
Bell 124
binary 8 zero substitution (B8Z8)
124
BLF programmable key 229
blocking account code display 189
blocking all outgoing calls 57
blocking calls 56
board
, 274
H323SP, configuring 134
MAX, configuring 141
mobile extension, configuring
232
SIPSP & H323, configuring 133
SISP, configuring 133
Triton Analog Station 117
Triton Analog Station, configur-
ing 117
Triton Analog Trunk LS/GS & LS,
configuring 118
, Triton MeetMe 117
Triton Resource 117
Triton T1/E1, configuring 119
Triton T1/E1, setting up channels
125
Triton T1/PRI 119
Triton VoIP, configuring 119
virtual, purpose 133
board configuration 115
Boards view window 32
bridge
conference 43
Bridged Access, configuring 374
business hours 50
24-hour business hour setup 51
business hours profile
caller ID routing 169
DNIS routing 171
busy call handling 207
277 278
,
huntgroups 251
bytes received 37
bytes sent 37
C
call
accounting report 60
call blocking, outgoing 165
Call Center menu 31
call control 57
call handling 207
278
for workgroups 277
huntgroup 250
incoming 207
Call Log view window 36
call log window 36
call parking 43
call record programmable key 229
call recording
configuring 104
configuring system-wide 104
extension based recording 104
file name description 103
multiple gateways 105
personal options 189
remote shared directory 105
requirements 103
trunk based recording 104
call recording configuration 103
call reports 58
MAXCS ACC 6.0 Administration Manual
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433