Dialing By Number - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
Hide thumbs Also See for AltiView:
Table of Contents

Advertisement

Dialing By Number

To dial using the keyboard number keys:
1.
In the dialing window, enter the numbers you wish to dial using the
standard numeric keys or the numeric keypad.
The numbers appear in the box above the dialing pad.
2.
Press Enter or click the Dial button to place the call.
The main window displays the status of the call.
Figure 9. Call status displays in Calls list as well as status panel
When Your Number Is Questionable
If your system's IP trunk access code is 7, when you dial "7101234567," the
number could have two meanings:
• "7" is the IP trunk access code, "101" is the IP dialing entry, and
"234567" is the target number.
• "710" is the area code, and "1234567" is the number.
In this case, an AltiView message box asks you: Is "710" an area code?
20 AltiView Manual

Advertisement

Table of Contents
loading

This manual is also suitable for:

Altiview 5.0a

Table of Contents