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Setting up Extensions
Changing the Extension Location or Type
Changing the Type
The type of extension is set when you create the extension: physical, virtual
or workstation pilot, described on page 189. After you create the extension,
the type is displayed as a Type radio button list in the General window.
You can change a Virtual extension to a Physical one, and vice versa, but
you cannot change either to a Workgroup Pilot Number, nor can you
change a workgroup pilot number to another type after it is created.
If you change the type to physical, you can also set the location and
configure the line as discussed in the subsequent paragraphs.
Changing the Location
When you create a physical extension, you assign it a location or you accept
an automatically assigned location. If you have available extensions, you
can change the location in the General window.
To change the location, select the extension number in the list of
extensions, then click the Previous or Next buttons to change the slot and
channel settings until the location you want is displayed. Like other
changes, this change isn't finalized until you click Apply.
Setting an IP Extension
The IP Extension option allows an H.323 compliant terminal device (IP
phone) to connect to AltiServ. IP extensions have the same features as
analog stations. For system requirements and limitations on setting up IP
extensions, see Chapter 16, Setting Up IP Extensions.
To use the IP Extension option, check the Enable IP Extension, then set
the IP addressing by choosing either Dynamic or Static IP Addressing. If
you choose Static addressing, you need to type in a Logon IP Address.
The type of addressing you use affects users:
•
Using static IP addressing, the extension user logs in from the station
having the IP address. An advantage for virtual extensions is that the
user doesn't have to log in at all; when the user connects to the system,
the extension is immediately recognized as an IP extension. When
physical extensions connect, on the other hand, the system prompts the
user to log in. Static addressing is more convenient for users and may
be preferred by users who work primarily at a specific location.
196 AltiWare OE System Installation & Administration Manual
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Troubleshooting
