Preface: About This Manual - Altigen Altiware OE 4.5 System Administration & Installation Manual

Preface: About This Manual

This guide is designed for dealers, administrators, and technicians who are
responsible for installation, configuration, and administration of an
AltiServ system.
Another manual, the AltiServ User Guide, covers the AltiServ end user
features and functions such as call handling, voice mail, and web interface.
This guide contains the following chapters and appendices:
Chapter 1, Overview, describes the AltiServ functions, features, benefits,
and new features with AltiWare OE Release 4.5.
Chapter 2, System Requirements, describes the system and hardware
specifications needed, based on the number of trunks and extensions
required.
Chapter 3, Software Installation, describes software specifications of the
AltiServ system.
Chapter 4, Getting Around AltiAdmin, describes how to navigate the
AltiWare Administrator application, which is used to configure and
maintain the AltiServ system.
Chapter 5, System Configuration, describes AltiServ system basic
configuration, phone numbers, number plans, out-call and in-call
settings.
Chapter 6, Board Configuration, describes the Quantum and Triton
boards.
Chapter 7, Trunk Configuration, describes trunk attributes, including
channels.
Chapter 8, Extension and Workgroup Configuration, describes
individual extensions, workgroup numbers, and call handing.
Chapter 9, Out Call Routing Configuration, describes default outgoing
call routes and restrictions.
Chapter 10, Auto Attendant Configuration, describes pre-recorded
prompts and menus.
Chapter 11, Additional Setup, describes audio peripheral configuration,
MVIP clock, feature tips.
Chapter 12, System Data Management, describes backup and restore
procedures.
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