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Setting up Extensions
•
Insert Recording Tone— (enabled only when Record On Demand
to Ext VM is selected) plays a recording beep to alert the parties that
the conversation is being recorded.
Note:
The recording session starts when the call enters the connected
state and ends when hang up or flash is pressed, or when the call is
transferred.
Setting Email Options
In the General window, you can set the email options for the extension:
•
Email Name—the user's email name without the @domain. The
default email name is ext[extension number], that is, the letters "ext"
followed by the extension number. For example, the default email
name for extension 2497 would be ext2497.
•
Retrieve Voice Mail by Email Client—selected, this sends voice
mail to the user extension as an email attachment. Deselected, voice
mail is retrieved as voice mail.
•
Enable Mail Forwarding—selected, the user's email will be
forwarded to the email address you specify in the Forward Email
Address box. The address should be a full address, including the
domain (for example, jsmith@thecompany.com.).
If you enable mail forwarding, you also specify what you want done
with the original messages after they have been forwarded. In the
drop down list you can choose to:
— Delete Messages after Forward
— Keep the Messages as New
— Keep Messages as Saved
Further, if you enable mail forwarding, you can use the check boxes
whether you want to Forward Email, Forward Voice Mail, or both.
Changing the Extension Location or Type
Changing the Type
The type of extension is set when you create the extension: physical, virtual
or huntgroup/workgroup pilot, described on page 10-1. After you create the
extension, the type is displayed as a Type radio button list in the General
window.
10-10 AltiWare OE System Installation & Administration Manual
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Table of Contents
Troubleshooting
