Table of Contents
Advertisement
Setting Dialing Pattern Routing
Example: 10-Digit Dialing
A sample use of dialing patterns is enabling 10-digit dialing, which some
geographical areas require. Normally, AltiServ prepends a "1" to 10-digit
numbers when users use single-click calling features such as zoomerang or
calling from a Contacts list in AltiView or a TAPI-enabled application.
This could cause some calls to fail. Here is how you would enable 10-digit
dialing.
1.
On the Route Definition tab, define a route that deletes one digit from
the head.
2.
On the Dialing Pattern tab, create a dialing pattern with Prefix set to
<1+area code>, such as "1408," and Pattern length set to "11," where
area code is different from the AltiServ system but requires 10-digit
dialing.
3.
Assign the Route Priority for this dialing pattern to the Index of the
route definition you created above.
4.
Repeat steps 2 and 3 above for other area codes requiring 10-digit
dialing as necessary.
240 AltiWare OE System Installation & Administration Manual
Advertisement
Table of Contents
Troubleshooting
