Before Upgrade; Backup Database; Ip Extension Protocol Change - Altigen Altiware OE 4.5 System Administration & Installation Manual

Before Upgrade

Upgrading AltiWare OE
Note:
Triton T1 Rev A1/A2 or VoIP Rev A1/A2 boards are not supported
in OE 4.5. These boards must be replaced with Rev A3 or later
boards.
Before Upgrade
Before you begin, you'll need to have the 20-digit software license key
located on the back of the End User License Agreement and a System Key.

Backup Database

OE 4.5 supports direct upgrade from OE 3.5A Patch 4 or OE 4.0 only. If
your system is running an earlier release, you first upgrade to OE 3.5A
Patch 4 or later.
If AltiWare 3.5X or 4.X is installed, there is no need to uninstall it before
installing AltiWare OE 4.5. If AltiWare 2.x is installed, first upgrade to 3.5,
then upgrade to 4.5.
Back up all the configuration information to a different location, such as the
network drive. (You can do this by using the backup utility OR by copying
the contents of the \altiserv\db\, \altiserv\Phrases\LangCustom, and
\postoffice\ folders to a backup location.). To uninstall an earlier version of
AltiWare, click the Uninstall icon in the AltiWare program group. The
uninstall does not remove the AltiWare configuration and messages.
For addressing firewall considerations, refer to "Firewall Considerations"
on page 41.

IP Extension Protocol Change

When upgrading from release 4.0 to 4.5, all IP extensions using static IP
addressing will be defaulted to the G.711 codec. To change the codec of
any IP extension, see "Setting an IP Extension" on page 196.
54 AltiWare OE System Administration Manual