Cannot Enable A Port; Cannot Upgrade Supervisor System Image; Selecting The Correct Software Images - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Chapter 5 Troubleshooting Mixed Generation Hardware
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

Cannot Enable a Port

Symptom
Table 5-10 Cannot Enable a Port
Symptom Possible Cause
Cannot enable a Port is out of service.
port.
Not enough bandwidth is available in the
port group.

Cannot Upgrade Supervisor System Image

Symptom
Table 5-11 Cannot Upgrade Supervisor System Image
Symptom Possible Cause
Cannot upgrade Wrong Cisco SAN-OS image type.
supervisor system
image.

Selecting the Correct Software Images

The Supervisor-1 and Supervisor-2 modules supported by Cisco MDS 9100, 9200 and 9500 Series
switches require different system and kickstart images. You can determine which images to use on your
switch by the naming conventions shown in
OL-9285-05
Cannot enable a port.
Cannot upgrade supervisor system image.
Solution
In Device Manager, right-click the port and select
Configure to see if the port is out of service.
Using the CLI, use the show interface brief command to
see if the port is out of service.
See the "Verifying Bandwidth Utilization in a Port Group
Using Device Manager" section on page 5-11
"Verifying Bandwidth Utilization in a Port Group Using
the CLI" section on page 5-12
resources to bring the port in service.
See the "Verifying Bandwidth Utilization in a Port Group
Using Device Manager" section on page 5-11
"Verifying Bandwidth Utilization in a Port Group Using
the CLI" section on page 5-12.
Solution
Use the appropriate Cisco SAN-OS image for your
supervisor. See the "Selecting the Correct Software
Images" section on page 5-13. In Device Manager, choose
Physical > Modules to find the supervisor type.
Or use the show module CLI command to determine the
supervisor type.
Table 5-12.
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
Generation 1 and Generation 2 Issues
or the
to free up enough port
or the
5-13