Troubleshooting Modules Not Detected By The Supervisor; Diagnosing A Module Not Detected By The Supervisor - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Chapter 4 Troubleshooting Hardware
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
Index 1 TOKEN ID: 927
Index 2 TOKEN ID: 910
Module number 0x8
>>>>FSM: <Slot 8> has 2 logged transitions<<<<<
1) FSM:<Slot 8> Transition at 500219 usecs after Thu Sep 29 17:22:43 2005
2) FSM:<Slot 8> Transition at 370112 usecs after Thu Sep 29 17:22:48 2005

Troubleshooting Modules Not Detected by the Supervisor

Symptom
Table 4-14 Module Is Not Detected by Supervisor
Symptom Possible Cause
Module is not Module experienced SPROM
detected by the failures.
supervisor.
Module is not supported by the
current version of Cisco SAN-OS on
the switch.

Diagnosing a Module Not Detected by the Supervisor

To diagnose a module that has not been detected by the supervisor, follow these steps:
Step 1 Right-click the module and select Module on Device Manager or use the show module CLI command
to verify the status of the module.
Choose Logs > Switch Resident > Syslog > Server Events on Device Manager or use the show logging
Step 2
CLI command to search for common problems.
Use the show platform internal event-history errors CLI command to view possible causes.
Step 3
switch# show platform internal event-history errors
1) Event:E_DEBUG, length:42, at 703984 usecs after Thu Sep 29 17:46:20 2005
OL-9285-05
Previous state: [PLTFRM_STATE_MODULE_ABSENT]
Triggered event: [PLTFRM_EVENT_MODULE_INSERTED]
Next state: [PLTFRM_STATE_MODULE_PRESENT]
Previous state: [PLTFRM_STATE_MODULE_PRESENT]
Triggered event: [PLTFRM_EVENT_MODULE_BOOTUP_ERROR]
Next state: [PLTFRM_STATE_MODULE_UNRECOVERABLE_ERROR]
Curr state: [PLTFRM_STATE_MODULE_UNRECOVERABLE_ERROR]
Module is not detected by the supervisor.
[103] Module 8 pwr mgmt I/O cntrl reg 0x74
Troubleshooting Switching and Services Modules
Solution
Verify the cause of the failure. Right-click the module in Device
Manager and select Reset or use the reload module CLI command
to restart the module. See the
Fabric Manager" section on page 4-36
Failed Module Using the CLI" section on page
Upgrade the software version on the switch. See the
SAN-OS Software Using Fabric Manager" section on page 2-10
the "Installing Cisco SAN-OS Software from the CLI" section on
page 2-11.
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
"Reinitializing a Failed Module Using
or the "Reinitializing a
4-37.
"Installing
or
4-35