Configuring An E-Mail Server For Call Home Using Fabric Manager; Configuring An E-Mail Server For Call Home Using The Cli; Not Receiving Call Home Alerts From All Configured Switches - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Call Home Issues
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

Configuring an E-mail Server for Call Home Using Fabric Manager

To configure general e-mail options and the SMTP server and port, follow these steps:
Step 1 Select a switch in the Fabric pane.
Choose Switches > Events > Call Home in the Physical Attributes pane and click the Email Setup tab
Step 2
in the Information pane.
Step 3 Select a switch in the Information pane.
Enter the general e-mail information.
Step 4
Enter the SMTP server IP address type, IP address or name, and port.
Step 5
Click Apply Changes to update the e-mail options.
Step 6

Configuring an E-mail Server for Call Home Using the CLI

To configure the SMTP server and port, follow these steps:
Command
Step 1
switch# config t
Step 2
switch(config)# callhome
switch(config-callhome)#
Step 3
switch(config-callhome)# transport
email smtp-server 192.168.1.1
switch(config-callhome)# transport
email smtp-server 192.168.1.1 port 30

Not Receiving Call Home Alerts From All Configured Switches

Symptom
Table 25-3 Not Receiving Call Home Alerts From All Configured Switches
Symptom Possible Cause
Not receiving Call CFS distribution used, but local Call
Home alerts from all Home contact is not configured.
configured switches
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
25-6
Not receiving Call Home alerts from all configured switches.
Purpose
Enters configuration mode.
Enters Call Home configuration submode.
Configures the DNS, IPv4 address, or IPv6 address of the
SMTP server to reach the server. The port usage defaults
to 25 if no port is specified.
The port number is optional and, if required, may
Note
be changed depending on the server location.
Solution
Configure the Call Home contact locally on each switch.
See the "Configuring Call Home Contact Information
Using Fabric Manager" section on page 25-7
"Configuring Call Home Contact Information Using the
CLI" section on page 25-7.
Chapter 25 Troubleshooting Call Home
or the
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