Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual page 114

Troubleshooting Supervisor Issues
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
MDS Switch
login: admin
Password:
Cisco Storage Area Networking Operating System (SAN-OS) Software
TAC support: http://www.cisco.com/tac
Copyright (c) 2002-2005, Cisco Systems, Inc. All rights reserved.
The copyrights to certain works contained herein are owned by
other third parties and are used and distributed under license.
Some parts of this software are covered under the GNU Public
License. A copy of the license is available at
http://www.gnu.org/licenses/gpl.html.
switch(standby)#
Use the show system redundancy status command on the active supervisor to verify that the standby
Step 3
supervisor did not complete the synchronization phase with the active supervisor.
switch#
Redundancy mode
---------------
This supervisor (sup-1)
-----------------------
Redundancy state:
Supervisor state:
Other supervisor (sup-2)
------------------------
Redundancy state:
Supervisor state:
The most likely reason for the synchronization to stall is that one of the software components on the
standby supervisor failed to synchronize its state with the active supervisor.
Use the show system internal sysmgr gsyncstats command on the active supervisor to determine which
Step 4
processes did not synchronize on the standby supervisor.
switch# show system internal sysmgr gsyncstats
Name
----------------
aaa
ExceptionLog
platform
radius
securityd
SystemHealth
tacacs
acl
ascii-cfg
bios_daemon
bootvar
callhome
capability
cdp
cfs
cimserver
cimxmlserver
confcheck
core-dmon
core-client
device-alias
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
4-18
show system redundancy status
administrative: HA
operational: None
Active
Active
Internal state: Active with HA standby
Standby
HA standby
Internal state: HA synchronization in progress
Gsync done
----------
1
1
1
1
1
1
0
1
1
0
1
1
1
1
1
1
0
1
1
0
1
Gsync time(sec)
-------------
0
0
1
0
0
0
N/A
0
1
N/A
0
0
0
0
0
0
N/A
0
0
N/A
0
Chapter 4 Troubleshooting Hardware
OL-9285-05