Guidelines; Initial Troubleshooting Checklist; Common Troubleshooting Tools In Fabric Manager; Troubleshooting Fabric Manager Issues - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Chapter 26 Troubleshooting Fabric Manager
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

Guidelines

Consider the following guidelines when using Fabric Manager:
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Initial Troubleshooting Checklist

Begin troubleshooting Fabric Manager issues by checking the following issues first:
Checklist
Verify licensing requirements. See Cisco MDS 9000 Family Fabric Manager
Configuration Guide.
Verify that you have a compatible version of Java installed. Refer to the release notes for
the software version you installed to obtain the correct Java version.
Verify that the necessary ports are open in your firewall if Fabric Manager Server is
installed behind a firewall. Refer to the Cisco MDS 9000 Family Fabric Manager
Configuration Guide for details on running Fabric Manager behind a firewall.
Verify that you have installed the same version of Fabric Manager Client, Fabric Manager
Server, and Fabric Manager Web Client.
Open a browser window and put in your switch address in as the URL. Check the issues
presented in the FAQ link.

Common Troubleshooting Tools in Fabric Manager

Choose Admin on Fabric Manager or Fabric Manager Web Client to access Fabric Manager Server
configuration options. See also the
section on page

Troubleshooting Fabric Manager Issues

This section covers the following topics:
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OL-9285-05
Use SNMPv3 with authentication and privacy enabled for encrypted network management traffic.
If you are running SAN-OS 3.1(3) or earlier, use the Accelerate Discovery check box when starting
Fabric Manager.
Log into Fabric Manager with a user that has network-admin or network-operator privileges to have
a full view of your fabric.
Do not use One Time Passwords with Fabric Manager.
2-4.
Cannot Log Into Fabric Manager, page 26-3
Cannot Upgrade Fabric Manager, page 26-3
The Map Shows Two Switches Where Only One Switch Exists, page 26-3
Old Devices Appear on the Map, page 26-3
Red Line Through the Switch, page 26-4
"Troubleshooting a Nondisruptive Upgrade on a Fabric Switch"
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
Guidelines
Checkoff
26-2