Troubleshooting Powered-Down Modules - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Troubleshooting Switching and Services Modules
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
Reseat the module until both ejector levers are at 90 degrees to the rear of the chassis.
Step 2
Tighten the captive screws at the left and right of the module front panel.
Step 3
Restart the system.
Step 4
If the Status LED on a switching module is orange, the module might be busy or disabled. Refer to the
following website for the latest Cisco MDS 9000 Family configuration guides to configure or enable the
interfaces:
http://www.cisco.com/univercd/cc/td/doc/product/sn5000/mds9000/index.htm.
After the system reinitializes the interfaces, the Status LED on the module should be green.
If the module does not transition into the online state, see the symptoms listed in this section.
Step 5
If you are unable to resolve a problem with the startup, gather the information listed under
"Before Contacting Technical Support"
as directed in the
page

Troubleshooting Powered-Down Modules

Symptom
The following system messages may be present if a module fails to power up:
Error Message
[dec].
Error Message
Error Message
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
4-26
"Obtaining Documentation, Obtaining Support, and Security Guidelines" section on
xxxii.
Module is in the powered-down state.
PLATFORM-2-PFM_LC_BOOT_DEV_ABSENT: No bootflash found in Module
Explanation No bootflash found.
Put bootflash in the module and try again.
Recommended Action
PLATFORM-2-PFM_LC_BOOT_DEV_FAIL: BAD Bootflash found in Module [dec].
Bad bootflash found.
Explanation
Replace the bootflash in the module and try again.
Recommended Action
PLATFORM-2-PFM_LC_NETBOOT_FAIL: Netboot for Module [dec] failed.
Netboot failed.
Explanation
Replace the BIOS in the module. See the
Recommended Action
Software System Reboots" section on page
and contact your technical support representative for assistance
2-13.
Chapter 4 Troubleshooting Hardware
Appendix A,
"Troubleshooting Cisco SAN-OS
OL-9285-05