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QMultiFlex-400™ Installation and Operating Handbook
From power-up, the modem automatically records modem and satellite link performance
information for both online and offline use. This information can be sent by email from the
modem to any email address, providing a connection from the modem to an available
Simple Mail Transfer Protocol (SMTP) mail server. This feature is particularly useful when
providing Quality of Service reports to satellite-services end users and when investigating
unexplained disruptions to the satellite service. It is also possible to fetch performance data
over the satellite from a remote modem and then send this by email from the local modem.
The modem has a built-in SMTP mail client. By ticking the required checkboxes, the
following information can be sent from the modem, either on demand or at preset intervals:
•
Up to a month's worth of logged modem temperature values
•
The contents of the modem's event log (i.e. all notable events that have occurred)
•
Current system alarms (i.e. all Unit, Tx and Rx faults and warnings)
•
All configuration memories
•
Instantaneous spectrum data
•
Instantaneous constellation data
The information is sent in Comma Separated Value (CSV) format, which allows the data to
be copied into any spreadsheet from where it can be viewed in a number of formats (e.g.
as a graph or a table) and from which reports can be generated.
The relevant data is appended to the email as separate attachments. The modem needs
to know where to send all emails in order for them to be forwarded to individual email
accounts. This is the outgoing SMTP mail server name (e.g. smtp.yourmailserver.com). An
account name and password may be necessary. The recipient's email address, subject
(email title) and email reporting interval should be set as required.
The Bounce address field is optional and is the address used to deliver failure notifications
in the event that an email cannot be delivered to the recipient's email address.
Figure 6-28 Edit->Unit->M&C->Email Screen
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