Garmin G1000 Maintenance Manual page 113

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d. The log will appear in the OUTPUT box. It will scroll to the end automatically.
When it is complete, repeat steps a-c for the other servos in the aircraft. Be sure
to note the order the servos were downloaded in including the Monitor or Control
logs to email to Garmin Product Support. Without knowing the order in which the
logs were downloaded, Garmin will be unable to process them and will ask for
another full download.
10. Press the LG2CRD softkey to turn off the recording function.
11. Wait 1 minute for the system to save the data from the download to the SD card.
12. While you are waiting for the data to be saved to the SD card, record the order of the
LRU's and/or Servos were downloaded so that you can provide that information to the
OEM or Garmin to help decipher the order of the error data.
13. Power down the system and remove the SD card.
14. Insert the SD card in the card reader of a laptop or desktop computer and open the
"diag_buf_log.txt" file from the SD card using the WordPad program. Verify that all of the
fault logs were downloaded by checking for the "End of Fault Log" message at the end of
the GIA data, and that the last servo log entry has the current date.
15. Insert the fault log as an attachment to an email and include the LRU order how the data
was downloaded and send to Garmin Aviation Product Support at
avionics@Garmin.com.
G1000 System Maintenance Manual
190-00907-00
Page 5-77
Rev. B