Garmin G1000 Maintenance Manual page 112

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Downloading GIA and GSA Maintenance Logs
If additional assistance is needed in troubleshooting autopilot faults, the maintenance logs can
be downloaded to an SD card as a text file (.txt) and e-mailed to Garmin Aviation Product
Support at avionics@garmin.com. Please call Garmin Aviation Product Support before sending
a maintenance log to notify them you are sending it. This will prevent a delay in response. You
may download multiple GIA and GSA/GTA maintenance logs to the same file, however in your
e-mail to Garmin you must furnish the order in which they were downloaded (i.e. GIA1, then
GIA2, then SRVO PTCH MON, then SRVO PTCH CTL, etc.).
1. Insert a FAT 32 formatted SD card into the top slot of the PFD before turning on the
displays.
2. Power up PFD and MFD in the configuration mode.
3. On the PFD in the System page group, use the small FMS knob to scroll to the
Diagnostics Terminal page.
4. Press the LG2CRD softkey at the bottom of the PFD. Verify that the softkey text grays
out. This indicates the recording function is active and all text that is displayed in the
OUTPUT window will be saved to the card.
5. Enable the cursor by pressing the FMS knob, select "GIA1" in the LRU drop down menu
and then press the ENT key to select it.
6. Skip the SERVO box and move the cursor to the COMMAND box and select "View
Maintenance Log" in the drop down menu then press the ENT key. The error log data
will be displayed in the OUTPUT box. If you see the "more...press any key to continue"
text at the bottom of the screen, you may need to reselect "View Maintenance Log" for
GIA data to allow it to continue scrolling down the screen (pressing any key will not
continue, disregard the text instruction you to do so). Continue to scroll through all the
OUTPUT data until you see the text, "End of Fault Log".
7. Move the cursor back to the LRU box, select "GIA2" in the LRU drop down menu and
then press the ENT key to select it.
8. Skip the SERVO box and move the cursor to the COMMAND box and select "View
Maintenance Log" in the drop down menu then press the ENT key. The error log data
will be displayed in the OUTPUT box. If you see the "more...press any key to continue"
text at the bottom of the screen, you may need to reselect "View Maintenance Log" for
GIA data to allow it to continue scrolling down the screen (pressing any key will not
continue, disregard the text instruction you to do so). Continue to scroll through all the
OUTPUT data until you see the text, "End of Fault Log".
9. If you need to download Servo fault logs (usually done at the request of Garmin Product
Support), perform the following steps. Otherwise, skip to step 10.
a. In the LRU box, you may select either "GIA1" or "GIA2".
b. In the SERVO box, choose a servo using the FMS knobs. Each servo contains
two logs, one in the Monitor (MON) processor and one in the Control (CTL)
processor. You must download both for each servo separately.
c. In the COMMAND box, select "View Maintenance Log" and press the ENT key.
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Rev. B
G1000 System Maintenance Manual
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