Unsupported Toner Cartridge Service Check; 4Y User Attendance Errors; 41-44 User Attendance Messages - Lexmark M52 Series Service Manual

Unsupported toner cartridge service check

Action
Step 1
Check whether the correct toner cartridge is used.
Notes:
•
The original or first toner cartridge used is called an SWE
toner cartridge. SWE stands for shipped with equipment. The
SWE toner cartridge cannot be installed to another printer.
•
If the SWE toner cartridge is used by another printer, then a
32.40D error occurs.
Is the printer using the incorrect toner cartridge?
Step 2
Do either of the following:
•
Find the SWE toner cartridge, and then reinstall it.
•
Replace the cartridge with the correct and genuine Lexmark
part.
Does the problem remain?

4y user attendance errors

41–44 user attendance messages
Error code Description
41.60 The toner cartridge and imaging unit are
mismatched.
42.xy The toner cartridge and printer regions are
mismatched.
43.40 A toner cartridge shutter error was detected.
44.40 The toner cartridge and printer are mismatched. See
44.60 The imaging unit and printer are mismatched.
Action
See
check" on page
See
page
See
check" on page
check" on page
Diagnostics and troubleshooting
296
Yes
Go to step 2.
Contact the next
level of support.
"Incompatible Lexmark supply service
297.
"Region mismatch service check" on
297.
"Toner cartridge shutter error service
298.
"Incompatible Lexmark supply service
297.
4064
No
Contact the next
level of support.
The problem is
solved.