Unresponsive Toner Cartridge Service Check; Unsupported Toner Cartridge Service Check - Lexmark MS517dn Service Manual

Unresponsive toner cartridge service check

Action
Step 1
a
Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
b
Make sure that the toner cartridge is properly installed.
c
Check the toner cartridge, toner cartridge button, and cartridge
plunger for damage. Replace if necessary.
d
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
Check the cable JARW1 for proper connection to the controller
board.
Is it properly connected?
Step 3
Check the toner cartridge smart chip contact for damaged pins.
Is it free of damage?

Unsupported toner cartridge service check

Action
Step 1
a
Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
b
Make sure that the toner cartridge is properly installed.
c
Check the toner cartridge, toner cartridge button, and cartridge
plunger for damage. Replace if necessary.
d
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
205.
Does the problem remain?
"Restoring the printer
Diagnostics and troubleshooting
126
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Reseat the cable.
Replace the Replace the toner
controller board. See cartridge smart chip
"Controller board contact. See
removals" on cartridge smart chip
page 247. contact removal" on
page
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
4514-6xx
"Toner
251.