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B2865
Lexmark B2865 Manuals
Manuals and User Guides for Lexmark B2865. We have
3
Lexmark B2865 manuals available for free PDF download: Service Manual, User Manual
Lexmark B2865 Service Manual (970 pages)
Brand:
Lexmark
| Category:
Printer
| Size: 89.9 MB
Table of Contents
Product Information
2
Edition Notice
2
Table of Contents
3
Notices, Conventions, and Safety Information
21
Laser Notice
21
Conventions
22
Safety Information
23
Change History
27
General Information
31
Printer Model Configurations
31
Paper Support
32
Supported Paper Sizes
32
Supported Paper Types
35
Supported Paper Weights
37
Tools Required for Service
39
Diagnostics and Troubleshooting
41
Troubleshooting Precautions
41
Troubleshooting Overview
43
Performing the Initial Troubleshooting Check
43
Using Safe Mode
43
Fixing Print Quality Issues
44
Initial Print Quality Check
44
Gray Background on Prints Check
45
Printer Is Printing Blank Pages Check
47
Print Is too Dark Check
50
Print Is too Light Check
52
Paper Curl Check
54
Folded or Wrinkled Paper Check
56
Printer Is Printing Solid Black Pages Check
57
Repeating Defects Appear on Prints Check
59
Skewed Print Check
60
Streaked Vertical Lines Appear on Prints Check
62
Horizontal Light Bands Check
64
Vertical Light Bands Check
65
Vertical Dark Bands Check
66
Vertical Dark Streaks with Print Missing Check
67
White Streaks and Voided Areas Check
68
Fine Lines Are Not Printed Correctly Check
71
Clipped Pages or Images Check
72
Compressed Images Appear on Prints Check
73
Incorrect Margins on Prints Check
74
Toner Rubs off Check
75
Toner Specks Appear on Prints Check
76
Paper Jams
78
Avoiding Jams
78
Identifying Jam Locations
80
200 Paper Jams
81
200 Paper Jam Messages
81
Sensor (Input) Early-Arriving Jam Service Check
83
Sensor (Input) Never- or Late-Arriving Jam Service Check
85
Sensor (Input) Late-Leaving or DID-Not-Clear Jam Service Check
87
Sensor (Input) Static Jam Service Check
90
Sensor (Input) Early-Leaving Jam Service Check
91
202 Paper Jams
91
202 Paper Jam Messages
91
Sensor (Fuser Exit) Early-Arriving Jam Service Check
93
Sensor (Fuser Exit) Late-Arriving Jam Service Check
94
Sensor (Fuser Exit) Early-Leaving Jam Service Check
98
Sensor (Fuser Exit) Late-Leaving Jam Service Check
99
Sensor (Fuser Exit) Static Jam Service Check
101
221 Paper Jams
102
221 Paper Jam Messages
102
Sensor (Narrow Media) Static Jam Service Check
102
Sensor (Narrow Media) Late-Arriving Jam Service Check
103
230 Paper Jams
104
230 Paper Jam Messages
104
Sensor (Duplex Path) Early-Arriving Jam Service Check
105
Sensor (Duplex Path) Late-Arriving Jam Service Check
106
Sensor (Duplex Path) Early-Leaving Jam Service Check
108
Sensor (Duplex Path) Late-Leaving Jam Service Check
108
Sensor (Duplex Path) Static Jam Service Check
110
232 Paper Jams
111
232 Paper Jam Messages
111
Sensor (Input) Late-Arriving Jam (During Duplex Print) Service Check
112
Sensor (Input) Early-Leaving Jam (During Duplex Print) Service Check
113
Sensor (Input) Late-Leaving Jam (During Duplex Print) Service Check
114
240 Paper Jams
115
240 Paper Jam Messages
115
MPF Pick Jam Service Check
115
MPF Drive Control Failure Service Check
118
241 Paper Jams
120
241 Paper Jam Messages
120
Tray 1 Pick Jam Service Check
120
Tray 1 Paper Feeder Control Failure Service Check
123
Sensor (Tray 1 Pass-Through) Static Jam Service Check
124
Sensor (Tray 1 Pass-Through) Late-Arriving Jam Service Check
125
Sensor (Tray 1 Pass-Through) Late-Leaving or DID-Not-Clear Jam Service Check
129
242 Paper Jams
131
242 Paper Jam Messages
131
Sensor (Tray 2 Pass-Through) Static Jam Service Check
133
Tray 2 Pick Jam Service Check
135
Sensor (Tray 2 Pass-Through) Late-Arriving or Late-Leaving Jam Service Check
139
Sensor (Tray 2 Pass-Through) Unknown Source Pick Jam Service Check
142
Sensor (Tray 2 Pass-Through) Unknown Source Late-Arriving or Late-Leaving Jam Service Check
147
250- and 550-Sheet Tray Transport Drive Jam Service Check
150
2100-Sheet Tray Elevator Drive Jam Service Check
152
243 Paper Jams
154
243 Paper Jam Messages
154
Sensor (Tray 3 Pass-Through) Static Jam Service Check
156
Tray 3 Pick Jam Service Check
158
Sensor (Tray 3 Pass-Through) Late-Arriving or Late-Leaving Jam Service Check
161
Sensor (Tray 3 Pass-Through) Unknown Source Late-Arriving or Late-Leaving Jam Service Check
164
Sensor (Tray 3 Pass-Through) Unknown Source Pick Jam Service Check
168
244 Paper Jams
171
244 Paper Jam Messages
171
Sensor (Tray 4 Pass-Through) Static Jam Service Check
173
Tray 4 Pick Jam Service Check
174
Sensor (Tray 4 Pass-Through) Late-Arriving or Late-Leaving Jam Service Check
177
245 Paper Jams
181
245 Paper Jam Messages
181
Sensor (Tray 5 Pass-Through) Static Jam Service Check
181
Tray 5 Pick Jam Service Check
183
40Y Paper Jams
186
405-407 Paper Jam Messages
186
Output Expander Diverter Drive Jam Service Check
187
Sensor (OE Pass-Through) Late-Arriving Jam Service Check
189
Sensor (OE Pass-Through) Late-Leaving Jam Service Check
191
410-412 Paper Jams
194
410-412 Paper Jam Messages
194
HCOE Diverter Drive Jam Service Check
195
HCOE Transport Drive Jam Service Check
197
Sensor (HCOE Pass-Through) Static Jam Service Check
199
Sensor (HCOE Pass-Through) Late-Arriving or Late-Leaving Jam Service Check
200
415-418 Paper Jams
204
415-418 Paper Jam Messages
204
Mailbox Diverter Drive Jam Service Check
206
Mailbox Transport Drive Jam Service Check
208
Sensor (Mailbox Pass-Through 1) Static Jam Service Check
209
Sensor (Mailbox Pass-Through 1) Late-Arriving or Late-Leaving Jam Service Check
211
Sensor (Mailbox Pass-Through 2) Static Jam Service Check
214
Sensor (Mailbox Pass-Through 2) Late-Arriving or Late-Leaving Jam Service Check
215
420 Paper Jams
219
420 Paper Jam Messages
219
Sensor (Staple Finisher Pass-Through) Static Jam Service Check
220
Sensor (Staple Finisher Pass-Through) Early- or Late-Arriving Jam Service Check
222
Sensor (Staple Finisher Pass-Through) Late Leaving Jam Service Check
226
Sensor (HPU Leading Edge) Jam Service Check
229
SHPF Transport Drive Jam Service Check
230
421-429 Paper Jams
232
421-429 Paper Jam Messages
232
Left Tamper Jam Service Check
237
Right Tamper Jam Service Check
239
Staple Finisher Paddle Jam Service Check
242
Staple Finisher Diverter Jam Service Check
244
Staple Jam Service Check
246
Sensor (Staple Throat Paper Present) Jam Service Check
248
SHPF Left Tamper Jam Service Check
250
SHPF Right Tamper Jam Service Check
253
SHPF Ejector Jam Service Check
256
SHPF Paddle Jam Service Check
257
SHPF Diverter Jam Service Check
258
SHPF Staple Jam Service Check
260
SHPF Staple Throat Jam Service Check
263
430-434 Paper Jams
264
430-434 Paper Jam Messages
264
SHPF Stapler Head Prime Failure Service Check
266
SHPF Elevator Top Jam Service Check
268
SHPF Left Staple Jam Service Check
270
SHPF Left Staple Throat Jam Service Check
272
435-438 Paper Jams
273
435-438 Paper Jam Messages
273
Staple Finisher Stack Jam Service Check
274
Staple Finisher Timeout Error Service Check
276
SHPF Stack Jam Service Check
278
SHPF Timeout Error Service Check
280
44Y Paper Jams
282
440-444 Paper Jam Messages
282
Sensor (HPU Leading Edge) Hole Punch Jam Service Check
283
Sensor (HPU Trailing Edge) Jam Service Check
285
Sensor (SHPF Light Array) Jam Service Check
287
SHPF Hole Punch Drive Failure Service Check
288
User Attendance Messages
290
User Attendance Errors
290
Toner Cartridge Smart Chip Error Service Check
291
Imaging Unit Smart Chip Error Service Check
293
Fuser Smart Chip Error Service Check
294
Unsupported Third Party Supply Service Check
295
41-44 User Attendance Messages
296
4Y User Attendance Errors
296
Unsupported Toner Cartridge Service Check
296
Incompatible Lexmark Supply Service Check
297
Region Mismatch Service Check
297
Toner Cartridge Shutter Error Service Check
298
58-59 User Attendance Messages
299
5Y User Attendance Errors
299
80-88 User Attendance Messages
300
8Y User Attendance Errors
300
Excess Optional Trays or Optional Bins Service Check
300
Incompatible Optional Trays or Optional Bins Service Check
300
Printer Hardware Errors
302
111 Error Messages
302
111 Errors
302
Printhead Error Service Check
303
120 Error Messages
304
12Y Errors
304
126 Error Messages
306
Fuser Drive Failure Service Check
306
Fuser Temperature Error Service Check
307
LVPS Failure Service Check
309
133 Error Messages
310
133 Errors
310
Imaging Unit CTLS Failure Service Check
310
140 Error Messages
311
14Y Errors
311
147 Error Messages
312
Main Drive Failure Service Check
312
Redrive Drive Failure Service Check
313
150 Error Messages
314
15Y Errors
314
Duplex Drive Failure Service Check
315
Toner Cartridge Drive Failure Service Check
316
160-161 Errors
317
160 Error Messages
317
MPF Drive Failure Service Check
318
Tray 1 Pick Drive Failure Service Check
318
162-169 Errors
319
162 Error Messages
319
163 Error Messages
320
166 Error Messages
321
167 Error Messages
322
168 Error Messages
323
169 Error Messages
324
Optional Tray Pick Drive Failure Service Check
324
Tray 2 Transport Motor Failure Service Check
326
Tray 2 Transport Drive Failure Service Check
327
Tray 3 Transport Motor Failure Service Check
329
Tray 3 Transport Drive Failure Service Check
330
Tray 4 Transport Motor Failure Service Check
332
Tray 4 Transport Drive Failure Service Check
333
Tray 5 Transport Motor Failure Service Check
335
Tray 5 Transport Drive Failure Service Check
336
2100-Sheet Tray Transport and Elevator Drive Failure Service Check
337
17Y Errors
339
171 Error Messages
339
Main Fan Failure Service Check
339
Cartridge Fan Failure Service Check
340
6Yy Errors
341
6Yy Error Messages
341
Optional Tray Lift Jam Service Check
342
Optional Tray Pick/Lift Drive Failure Service Check
345
Optional Tray Transport Drive Failure Service Check
346
Procedure before Starting the 9Yy Service Checks
348
900 Errors
349
900-909 Error Messages
349
System Software Error Service Check
349
912-992 Errors
354
912-992 Error Messages
354
Optional Tray Communication Error Service Check
357
Supplies Security Error Service Check
358
Optional bin Hardware Errors
359
306 Error Messages
359
306 Errors
359
Output Expander Transport Drive Failure Service Check
359
311 Error Messages
361
311 Errors
361
HCOE Transport Drive Failure Service Check
362
316 Error Messages
363
316 Errors
363
Mailbox Transport Drive Failure Service Check
364
320-323 Error Messages
365
32Y Errors
365
Staple Finisher Transport Drive Failure Service Check
366
Staple Finisher Ejector Drive Failure Service Check
368
331 Error Messages
370
331 Errors
370
SHPF Elevator Drive Failure Service Check
370
Other Symptoms
372
Base Printer Symptoms
372
Network Service Check
372
Service Menus
377
Understanding the Printer Control Panel
377
Lexmark B2865, Lexmark MS725, Lexmark MS821, Lexmark MS823, and Lexmark MS825
377
Lexmark M5255, Lexmark M5265, Lexmark M5270, Lexmark MS822, and Lexmark MS826
378
Understanding the Status of the Power Button and Indicator Light
378
Diagnostics Menu
379
Entering the Diagnostics Menu
379
Reports
379
Device Settings
379
Installed Licenses
379
Advanced Print Quality Samples
379
Event Log
380
Display Log
380
Mark Log
380
Print Log
380
Print Log Summary
380
Input Tray Quick Print
381
Output bin Quick Feed
381
Printer Setup
381
Enable Edge-To-Edge (Printing)
381
Permanent Page Count
381
Printed Page Count (Mono)
381
Engine Setting [X]
382
EP Setup
382
Model Name
382
Processor ID
382
Serial Number
382
Printer Diagnostics and Adjustments
383
Motor Tests
383
Sensor Tests
383
Add-On Cards Tests
384
Registration Adjust
384
Margin Offset
385
Universal Override
385
Additional Input Tray Diagnostics
385
Sensor Tests
385
Motor Tests
386
Output Device Diagnostics
386
Sensor Tests
386
Config Menu
386
Entering Invalid Engine Mode
389
Entering Recovery Mode
389
Accessing the Network SE Menu
389
Service Engineer Menu
389
Accessing the Service Engineer (SE) Menu
389
Service Engineer (SE) Menu
389
Parts Removal
391
Removal Precautions
391
Data Security Notice
392
Handling ESD-Sensitive Parts
393
Critical Information for Controller Board or Control Panel Replacement
394
Restoring the Printer Configuration after Replacing the Controller Board
395
Restoring Solutions, Licenses, and Configuration Settings
397
Updating the Printer Firmware
398
Backing up Esf Solutions and Settings
400
Disconnecting Ribbon Cables
400
Adjustments
401
Registration Adjustment
401
Aligner Roller Adjustment
403
Polygon Printhead Mechanical Registration Adjustment
405
Removal Procedures
408
Left Side Removals
409
Left Cover Removal
409
AC Power Socket Removal
410
Main Motor Drive Removal
410
Fuser Drive Gears Removal
412
Main Fan Removal
412
Motor (MPF) Removal
413
LVPS Removal
414
Paper Feeder Removal
417
Motor (Redrive) Removal
417
Sensor (Toner Smart Chip) Removal
418
Right Side Removals
420
Right Cover Removal
420
HVPS Removal
421
Cartridge Fan Removal
423
Controller Board Access Door Removal
423
Controller Board Removal
424
Speaker Removal
427
High Voltage Contacts Guide Removal
427
Toner Cartridge Shutter Actuator Removal
430
Sensor (Toner Cartridge Shutter) Removal
430
Front Side Removals
431
Front Door Bracket Removal
431
Front Door Removal
434
Duplex/Mpf Tray Removal
434
Inner Left Cover Removal
435
Inner Right Cover Removal
436
Inner Guide Deflector Removal
438
Sensor (Duplex Interlock) Removal
438
Aligner Removal
439
Sensor (Input) Removal
440
MPF Pick Roller Removal
442
Control Panel (4.3-Inch Display) Removal
442
Control Panel (2.4-Inch) Cover Removal
444
Control Panel (2.4-Inch) Board and Display Removal
444
Sensor (Toner Low) Removal
446
Transfer Roller Removal
447
Sensor (Toner Density) Removal
448
Rear Side Removals
449
Rear Door Removal
449
Rear Cover Removal
450
Motor (Duplex) Removal
450
Fuser Removal
452
Sensor (Rear Door Interlock) Removal
452
Upper Redrive Removal
453
Transfer Roller Contact Removal
453
Top Side Removals
455
Top Cover Removal
455
Printhead Removal
455
Bin Full Sensor Cover Removal
460
Sensor (Standard bin Full) Removal
460
Bin Cover Removal
461
Bottom Side Removals
464
Tray Insert Removal
464
Separator Pad Removal
464
Pick Roller Removal
465
Optional Tray Drive Gear Removal
466
Sensor (Duplex Path) with Cover Removal
466
Sensor (Paper Size) Removal
467
Sensor (Tray 1 Pass-Through) Removal
468
Sensor (Tray 1 Pick) Removal
469
Optional 2100-Sheet Tray Removals
470
Optional 2100-Sheet Tray Removal
470
A5 Length Guide Removal
471
2100-Sheet Tray Insert Removal
472
2100-Sheet Tray Rear Cover Removal
473
2100-Sheet Tray Left Cover Removal
473
2100-Sheet Tray Right Cover Removal
476
Motor (2100-Sheet Tray Transport) Removal
478
2100-Sheet Tray Top Cover Removal
479
2100-Sheet Tray Front Cover Removal
482
Sensor (2100-Sheet Tray Pick) Removal
483
2100-Sheet Tray Controller Board Removal
483
2100-Sheet Tray Elevator Drive Removal
484
Sensor (2100-Sheet Tray Paper Size) Removal
485
2100-Sheet Tray Interface Cable Removal
486
2100-Sheet Tray Bellcrank Removal
488
2100-Sheet Tray Rails Removal
489
Sensor (2100-Sheet Tray Near Empty) Removal
490
Sensor (2100-Sheet Tray A5 Length Guide) Removal
491
Sensor (2100-Sheet Tray Pick Roller Index) Removal
491
Sensor (2100-Sheet Tray Paper Present) Removal
492
2100-Sheet Tray Paper Feeder Removal
493
Optional 250- and 550-Sheet Tray Removals
495
Optional 250- and 550-Sheet Tray Removal
495
250- and 550-Sheet Tray Left Cover Removal
496
250- and 550-Sheet Tray Right Cover Removal
498
250- and 550-Sheet Tray Rear Cover Removal
501
250- and 550-Sheet Tray Insert Front Cover Removal
502
Tray Level Indicator Removal
503
Pick Roller Removal
503
Motor (250- and 550-Sheet Tray Transport) Removal
504
250- and 550-Sheet Tray Paper Feeder Removal
504
250- and 550-Sheet Tray Controller Board Removal
506
Sensor (250- and 550-Sheet Tray Pass-Through) Removal
507
Sensor (250- and 550-Sheet Tray Pick) Removal
507
Sensor (250- and 550-Sheet Tray Pick Roller Index) Removal
508
Sensor (250- and 550-Sheet Tray Paper Present) Removal
509
250- and 550-Sheet Tray Interface Cable Removal
510
Sensor (250- and 550-Sheet Tray Paper Size) Removal
512
250- and 550-Sheet Tray Paper Size Sensor Actuator Removal
513
Optional Output Expander Removals
516
Optional Output Expander Removal
516
Output Expander Top Cover Removal
516
Output Expander Rear Door Removal
517
Output Expander Sensor Cover Removal
519
Output Expander bin Full Flag Removal
519
Sensor (OE bin Full) with Flag Removal
519
Output Expander Right Cover Removal
520
Output Expander Left Cover Removal
522
Output Expander Controller Board Removal
524
Output Expander Lower Interface Cable Removal
525
Output Expander Upper Interface Cable Removal
525
Output Expander Spring with String Removal
527
Output Expander Latch Removal
528
Motor (OE Diverter) Removal
529
Output Expander Diverter Plunger Assembly Removal
529
Output Expander Drive Gear Removal
531
Motor (OE Transport) Removal
532
Sensor (OE Rear Door Interlock) Removal
534
Sensor (OE Diverter Plunger) Removal
536
Output Expander Diverter Spring Removal
537
Output Expander Diverter Removal
538
Output Expander Drive Belt Removal
540
Output Expander Belt Tensioner Removal
540
Output Expander bin Removal
541
Sensor (OE Pass-Through) Removal
542
Optional High Capacity Output Expander Removals
545
Optional High Capacity Output Expander Removal
545
HCOE Top Cover Removal
545
HCOE Rear Door Removal
546
HCOE Sensor Cover Removal
547
HCOE bin Full Flag Removal
548
Sensor (HCOE bin Full) with Flag Removal
548
HCOE Right Cover Removal
549
HCOE Left Cover Removal
550
HCOE Controller Board Removal
552
HCOE Lower Interface Cable Removal
553
HCOE Upper Interface Cable Removal
554
HCOE Latch Removal
554
Motor (HCOE Diverter) Removal
556
Sensor (HCOE Bin) Removal
556
HCOE bin Spring Removal
557
HCOE bin Pinion Removal
558
Sensor (HCOE Rear Door Interlock) Removal
559
HCOE Drive Belt Removal
561
HCOE Belt Tensioner Removal
563
HCOE Diverter Plunger Assembly Removal
564
HCOE Drive Gear Assembly Removal
566
Motor (HCOE Transport) Removal
568
Sensor (HCOE Diverter) Removal
570
HCOE Top Diverter Spring Removal
572
HCOE Top Diverter Removal
573
HCOE bin Shaft Removal
574
HCOE bin Removal
575
Sensor (HCOE Pass-Through) Removal
578
Optional Staple Finisher Removals
581
Optional Staple Finisher Removal
581
Staple Finisher Rear Door Removal
582
Staple Finisher Left Cover Removal
584
Staple Finisher Right Cover Removal
586
Staple Finisher Top Cover Removal
588
Staple Finisher Controller Board Removal
590
Sensor (Staple Finisher Door) Removal
591
Motor (Staple Finisher Paddle) Removal
592
Staple Unit Removal
592
Staple Finisher Interface Cable Removal
595
Motor (Staple Finisher Diverter) Removal
598
Sensor (Staple Finisher Diverter Plunger) Removal
599
Motor (Staple Finisher Transport) Removal
599
Standard bin LED Removal
602
Sensor (Staple Finisher bin Paper Present) Removal
603
Staple Finisher Diverter Plunger Assembly Removal
604
Staple Finisher Drive Gear Assembly Removal
604
Sensor (Staple Finisher bin Full Send) Removal
608
Sensor (Staple Finisher bin Full Receive) Removal
609
Staple Finisher Paddle Gear Removal
611
Sensor (Staple Finisher Rear Door Interlock) Removal
612
Staple Finisher bin Spring Removal
613
Staple Finisher bin Link Assembly Removal
614
Staple Finisher Latch Removal
616
Staple Finisher Spring with String Removal
617
Sensor (Staple Finisher Paddle) Removal
618
Motor (Staple Finisher Right Tamper) Removal
619
Motor (Staple Finisher Left Tamper) Removal
619
Tamper Drive Belt Removal
620
Sensor (Staple Finisher Right Tamper) Removal
621
Sensor (Staple Finisher Left Tamper) Removal
623
Staple Finisher bin LED Removal
625
Tamper Aligner Removal
627
Staple Finisher Stack Height Assembly Removal
629
Staple Finisher Paper Stack Flap Removal
631
Staple Finisher Entrance Roller Removal
632
Staple Finisher Chute Assembly Removal
634
Staple Finisher Ejector Assembly Removal
637
Sensor (Staple Finisher Ejector) Removal
640
Sensor (Staple Finisher Pass-Through) Removal
643
Staple Cartridge Access Door Removal
644
Sensor (Staple Throat Paper Present) Removal
644
Staple Cartridge Door Close Limit Switch Removal
647
Optional 4-Bin Mailbox Removals
648
Optional 4-Bin Mailbox Removal
648
Mailbox Top Cover Removal
648
Mailbox Rear Door Removal
649
Mailbox Right Cover Removal
651
Mailbox Top bin Cover with Bail Removal
652
Mailbox Spring with String Removal
653
Mailbox Left Cover Removal
654
Mailbox Solenoid Removal
655
Mailbox Latch Removal
657
Sensor (Mailbox Rear Door Interlock) Removal
658
Mailbox Diverter Plunger Assembly Removal
658
Mailbox Transport Drive Gear Removal
663
Motor (Mailbox Transport) Removal
666
Mailbox Controller Board Removal
667
Sensor (Mailbox Diverter Plunger) Removal
668
Mailbox Lower Interface Cable Removal
670
Mailbox Upper Interface Cable Removal
672
Motor (Mailbox Diverter) Removal
672
Mailbox bin Full Flag Removal
674
Sensor (Mailbox bin Full) Removal
675
Mailbox Belt Removal
678
Mailbox bin LED Assembly Removal
680
Mailbox Top Diverter Removal
683
Mailbox Middle Diverter Removal
688
Mailbox Top Diverter Spring Removal
689
Sensor (Mailbox Pass-Through) Removal
693
Optional Staple, Hole Punch Finisher Removals
698
Optional Staple, Hole Punch Finisher Removal
698
Left Staple Cartridge Access Door Removal
699
Staple, Hole Punch Finisher Left Cover Removal
699
Staple, Hole Punch Finisher Right Cover Removal
701
Staple, Hole Punch Finisher Top Cover Removal
703
Staple Cartridge Holder Removal
704
Staple, Hole Punch Finisher Controller Board Removal
705
Motor (SHPF Paddle) Removal
706
SHPF Staple Cartridge Door Close Limit Switch Removal
706
Left Staple Unit Removal
709
Sensor (SHPF Diverter Plunger) Removal
711
Staple, Hole Punch Finisher Interface Cable Removal
711
Motor (SHPF Diverter Plunger) Removal
712
Motor (SHPF Transport) Removal
713
SHPF Diverter Plunger Assembly Removal
715
SHPF Drive Gear Assembly Removal
716
Sensor (SHPF Rear Door Interlock) Removal
718
Punch Drive Gears Removal
720
Staple, Hole Punch Finisher Elevator Drive Removal
722
Sensor (Hole Punch) Removal
725
Motor (HPU Carriage) Removal
726
Right Staple Unit Removal
726
Sensor (Hole Punch Box Present) Removal
728
Sensor (SHPF Staple Throat Paper Present) Removal
729
SHPF bin Link Tension Spring Removal
732
SHPF bin Link Assembly Removal
733
Sensor (SHPF bin Full Send) Removal
734
Sensor (SHPF bin Full Receive) Removal
735
Staple, Hole Punch Finisher Latch Removal
737
Sensor (SHPF Paddle) Removal
737
Component Locations
739
Printer Configurations
739
Port Locations
741
Printer Roller Locations
742
Printer Sensor Locations
743
Output Expander Locations
744
High Capacity Output Expander Locations
745
Mailbox Locations
746
Staple, Hole Punch Finisher Locations
748
Printer Controller Board Connectors
749
Maintenance
757
Inspection Guide
757
Scheduled Maintenance
758
Fuser Maintenance Kits
758
Maintenance Kits
760
Identifying the Type of Fuser Used in the Printer
762
Preventive Maintenance
762
Device-Specific Preventive Maintenance
762
Lubrication Specification
763
Cleaning the Printer
763
Cleaning the Printhead Glass
764
Emptying the Hole Punch Box
765
Parts Catalog
766
Legend
766
Assembly 1: Covers
767
Assembly 2: Fuser
769
Assembly 3: Electronics 1
773
Assembly 4: Electronics 2
775
Assembly 5: Motors
777
Assembly 6: Sensors 1
779
Assembly 7: Sensors 2
781
Assembly 8: Duplex
783
Assembly 9: Frames
785
Assembly 10: Control Panel (2.4-Inch Display)
787
Assembly 11: Control Panel (4.3-Inch Display)
789
Assembly 12: Tray/Feed
791
Assembly 13: Miscellaneous
793
Assembly 14: Maintenance Kits
795
Assembly 15: 250- and 550-Sheet Tray Options 1
799
Assembly 16: 250- and 550-Sheet Tray Options 2
801
Assembly 17: 2100-Sheet Tray Option 1
805
Assembly 18: 2100-Sheet Tray Option 2
807
Assembly 19: 2100-Sheet Tray Option 3
809
Assembly 20: Optional Bins
811
Assembly 21: Output Expander 1
813
Assembly 22: Output Expander 2
815
Assembly 23: Output Expander 3
817
Assembly 24: Output Expander 4
819
Assembly 25: High Capacity Output Expander 1
821
Assembly 26: High Capacity Output Expander 2
823
Assembly 27: High Capacity Output Expander 3
825
Assembly 28: High Capacity Output Expander 4
827
Assembly 29: Staple Finisher 1
829
Assembly 30: Staple Finisher 2
831
Assembly 31: Staple Finisher 3
833
Assembly 32: Staple Finisher 4
835
Assembly 33: Staple Finisher 5
837
Assembly 34: Mailbox 1
839
Assembly 35: Mailbox 2
841
Assembly 36: Mailbox 3
843
Assembly 37: Staple, Hole Punch Finisher 1
845
Assembly 38: Staple, Hole Punch Finisher 2
847
Assembly 39: Staple, Hole Punch Finisher 3
849
Assembly 40: Staple, Hole Punch Finisher 4
851
Assembly 41: Staple, Hole Punch Finisher 5
853
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Lexmark B2865 User Manual (226 pages)
Brand:
Lexmark
| Category:
Printer
| Size: 15.16 MB
Table of Contents
Table of Contents
2
Safety Information
6
Conventions
6
Product Statements
6
Learning about the Printer
9
Finding Information about the Printer
9
Selecting a Location for the Printer
10
Printer Configurations
11
Attaching Cables
13
Using the Control Panel
15
Lexmark B2865, Lexmark MS725, Lexmark MS821, Lexmark MS823, and Lexmark MS825
15
Lexmark M5255, Lexmark M5265, Lexmark M5270, Lexmark MS822, Lexmark MS824, and Lexmark MS826
16
Understanding the Status of the Power Button and Indicator Light
16
Setting up and Using the Home Screen Applications
18
Using the Home Screen
18
Customizing the Home Screen
19
Using Display Customization
19
Configuring Eco-Settings
20
Creating a Cloud Connector Profile
20
Setting up Device Quotas
20
Using QR Code Generator
21
Using Customer Support
21
Managing Bookmarks
21
Managing Contacts
22
Creating Folders
22
Adding Contacts
22
Adding Groups
23
Setting up and Using the Accessibility Features
25
Activating Voice Guidance
25
Navigating the Screen Using Gestures
25
Enabling Magnification Mode
26
Adjusting the Voice Guidance Speech Rate
26
Using the Keyboard on the Display
26
Enabling Spoken Passwords or Personal Identification Numbers
26
Loading Paper and Specialty Media
27
Setting the Paper Size and Type
27
Configuring Universal Paper Settings
27
Loading the 250- or 550-Sheet Tray
27
Loading the 2100-Sheet Tray
30
Loading the Multipurpose Feeder
35
Linking Trays
36
Paper Support
37
Supported Paper Sizes
37
Paper Sizes Supported by the Printer
37
Supported Paper Types
40
Paper Types Supported by the Printer
40
Supported Paper Weights
42
Printing
45
Printing from a Computer
45
Printing from a Mobile Device
45
Printing from a Flash Drive
46
Supported Flash Drives and File Types
47
Configuring Confidential Jobs
48
Printing Confidential and Other Held Jobs
48
Printing from a Cloud Connector Profile
49
Printing a Font Sample List
49
Printing a Directory List
50
Understanding the Printer Menus
51
Menu Map
51
Device
52
Remote Operator Panel
53
Power Management
57
Restore Factory Defaults
59
About this Printer
62
Print
63
Job Accounting
66
Paper
71
Universal Setup
71
USB Drive
72
Media Types
72
Network/Ports
74
Google Cloud Print
84
Security
86
Disk Encryption
91
Reports
93
Menu Settings Page
93
Help
94
Troubleshooting
94
Printing the Menu Settings Page
94
Securing the Printer
95
Locating the Security Slot
95
Erasing Printer Memory
95
Erasing Printer Hard Disk Memory
95
Encrypting the Printer Hard Disk
96
Restoring Factory Default Settings
96
Statement of Volatility
96
Maintaining the Printer
98
Adjusting the Speaker Volume
98
Networking
98
Cleaning the Printer
100
Ordering Parts and Supplies
101
Checking the Status of Parts and Supplies
101
Using Genuine Lexmark Parts and Supplies
101
Ordering a Toner Cartridge
101
Ordering an Imaging Unit
103
Ordering a Maintenance Kit
104
Replacing Parts and Supplies
105
Replacing the Toner Cartridge
105
Replacing the Imaging Unit
106
Replacing the Fuser
109
Moving the Printer
123
Shipping the Printer
123
Saving Energy and Paper
124
Adjusting the Brightness of the Display
124
Conserving Supplies
124
Recycling
125
Recycling Lexmark Products
125
Recycling Lexmark Packaging
125
Returning Lexmark Cartridges for Reuse or Recycling
125
Clearing Jams
126
Avoiding Jams
126
Identifying Jam Locations
128
Paper Jam in Trays
130
Paper Jam in Door a
130
Paper Jam in Door C
133
Paper Jam in the Standard bin
134
Paper Jam in the Multipurpose Feeder
135
Paper Jam in the Output Expander
136
Paper Jam in the High-Capacity Output Expander
136
Paper Jam in the 4-Bin Mailbox
137
Paper Jam in the Staple Finisher
138
Paper Jam in the Staple, Hole Punch Finisher
139
Staple Jam in the Staple Finisher
140
Staple Jam in the Staple, Hole Punch Finisher
143
Troubleshooting
146
Network Connection Problems
146
Enabling the Usb Port
147
Hardware Options Problems
148
Issues with Supplies
149
Paper Feed Problems
151
Envelope Seals When Printing
151
Tray Linking Does Not Work
152
Paper Frequently Jams
153
Jammed Pages Are Not Reprinted
154
Printing Problems
154
Print Quality Is Poor
154
Dark Print
155
Gray Background
159
Incorrect Margins
162
Light Print
162
Paper Curl
166
Vertical White Lines
174
Repeating Defects
179
Slow Printing
181
Print Jobs Do Not Print
183
The Printer Is Not Responding
184
Adjusting Toner Darkness
185
Job Prints from the Wrong Tray or on the Wrong Paper
185
Contacting Customer Support
185
Upgrading and Migrating
187
Hardware
187
Available Internal Options
187
Accessing the Controller Board
187
Installing a Memory Card
188
Installing an Optional Card
190
Installing a Printer Hard Disk
191
Installing an Internal Solutions Port
192
Software
207
Supported Operating Systems
207
Installing the Printer Software
207
Firmware
208
Adding Available Options in the Print Driver
208
Lexmark B2865 User Manual (226 pages)
Brand:
Lexmark
| Category:
Printer
| Size: 15.26 MB
Table of Contents
Table of Contents
2
Safety Information
6
Conventions
6
Product Statements
6
Learning about the Printer
9
Finding Information about the Printer
9
Selecting a Location for the Printer
10
Printer Configurations
11
Attaching Cables
13
Using the Control Panel
15
Lexmark B2865, MS725, MS821, MS823, and MS825 Printers
15
Lexmark M5255, M5270, MS822, and MS826 Printers
16
Understanding the Status of the Power Button and Indicator Light
16
Setting up and Using the Home Screen Applications
17
Using the Home Screen
17
Customizing the Home Screen
18
Using Display Customization
18
Configuring Eco-Settings
19
Creating a Cloud Connector Profile
19
Setting up Device Quotas
19
Using QR Code Generator
20
Using Customer Support
20
Managing Bookmarks
20
Managing Contacts
21
Setting up and Using the Accessibility Features
24
Activating Voice Guidance
24
Navigating the Screen Using Gestures
24
Enabling Magnification Mode
25
Adjusting the Voice Guidance Speech Rate
25
Using the Keyboard on the Display
25
Enabling Spoken Passwords or Personal Identification Numbers
25
Loading Paper and Specialty Media
26
Setting the Paper Size and Type
26
Configuring Universal Paper Settings
26
Loading the 250- or 550-Sheet Tray
26
Loading the 2100-Sheet Tray
29
Loading the Multipurpose Feeder
34
Linking Trays
35
Paper Support
36
Supported Paper Sizes
36
Supported Paper Types
39
Supported Paper Weights
41
Printing
44
Printing from a Computer
44
Printing from a Mobile Device
44
Printing from a Flash Drive
45
Supported Flash Drives and File Types
46
Configuring Confidential Jobs
47
Printing Confidential and Other Held Jobs
47
Printing from a Cloud Connector Profile
48
Printing a Font Sample List
48
Printing a Directory List
49
Understanding the Printer Menus
50
Menu Map
50
Device
51
Print
63
Paper
71
USB Drive
73
Network/Ports
74
Security
87
Reports
95
Help
95
Troubleshooting
96
Printing the Menu Settings Page
96
Securing the Printer
97
Locating the Security Slot
97
Erasing Printer Memory
97
Erasing Printer Hard Disk Memory
97
Encrypting the Printer Hard Disk
98
Restoring Factory Default Settings
98
Statement of Volatility
98
Maintaining the Printer
100
Adjusting the Speaker Volume
100
Networking
101
Cleaning the Printer
103
Ordering Parts and Supplies
104
Replacing Parts and Supplies
108
Moving the Printer
126
Saving Energy and Paper
127
Recycling
128
Clearing Jams
129
Avoiding Jams
129
Identifying Jam Locations
131
Paper Jam in Trays
133
Paper Jam in Door a
133
Paper Jam in Door C
136
Paper Jam in the Standard bin
137
Paper Jam in the Multipurpose Feeder
138
Paper Jam in the Output Expander
139
Paper Jam in the High-Capacity Output Expander
139
Paper Jam in the 4-Bin Mailbox
140
Paper Jam in the Staple Finisher
141
Paper Jam in the Staple, Hole Punch Finisher
142
Staple Jam in the Staple Finisher
143
Staple Jam in the Staple, Hole Punch Finisher
146
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