Error code
Description
88
Toner cartridge low
Toner cartridge smart chip contact service check
Action
Step 1
Check the cable JARW1 for proper connection to the controller board.
Is it properly connected?
Step 2
Check the toner cartridge smart chip contact for damaged pins.
Is it free of damage?
Imaging unit smart chip contact service check
Action
Step 1
Check the cable JARW2 for proper connection to the controller board.
Is it properly connected?
Step 2
Check the imaging unit smart chip contact for damaged pins.
Is it free of damage?
Action
1
Make sure the toner cartridge smart chip contact
cable JARW1 is properly connected to the
controller board.
2
Make sure the contacts are free of debris.
3
Check the contacts for damaged pins. If damaged,
replace the toner cartridge smart chip contact.
4
If the contacts are free of damage, contact your
next level of support.
Yes
Go to step 2.
Replace the controller
board. See
board removal" on
page
Yes
Go to step 2.
Replace the controller
board. See
board removal" on
page
Diagnostic information
87
No
Reseat the cable.
Replace the toner
"Controller
cartridge smart chip
contact. See
162.
cartridge smart chip
contact removal" on
page
164.
No
Reseat the cables.
Replace the printer.
"Controller
162.
4514-220, -230
"Toner