244 Paper Jams; 244 Paper Jam Messages - Lexmark M52 Series Service Manual

Action
Step 21
Reinstall or replace the paper feeder. See
tray paper feeder removal" on page
Does the problem remain?
Step 22
Make sure that the affected source tray controller board is properly
installed. Reseat all the cables on the controller board.
Does the problem remain?
Step 23
Check the source tray controller board and its connector pins for
damage.
Are the tray controller board and its connectors free of damage?
Step 24
Replace the source tray controller board. See
sheet tray controller board removal" on page
Does the problem remain?

244 paper jams

244 paper jam messages

Error code Description
244.46 Paper fed from tray 4 was picked but it never
reached the sensor (tray 3 pass‑through).
244.51 Paper remains detected at the sensor (tray 4
pass‑through) although the printer is idle. Tray 5
is the paper source.
244.53 Paper fed from tray 5 never reached the sensor
(tray 4 pass‑through).
244.55 Paper fed from tray 5 cleared the sensor (tray 4
pass‑through) later than expected.
244.57 Paper fed from tray 5 never cleared the sensor
(tray 4 pass‑through).
"250‑ and 550-sheet
504.
"250‑ and 550-
506.
Action
See
page
See
service check" on page
See
or late-leaving jam service check" on page
Diagnostics and troubleshooting
171
Yes
Go to step 22.
Go to step 23.
Contact the next
level of support.
Contact the next
level of support.
"Tray 4 pick jam service check" on
174.
"Sensor (tray 4 pass‑through) static jam
173.
"Sensor (tray 4 pass‑through) late‑arriving
4064
No
The problem is
solved.
The problem is
solved.
Go to step 24.
The problem is
solved.
177.