Fuser Smart Chip Error Service Check - Lexmark M52 Series Service Manual

Action
Step 10
Restart the printer.
Does the problem remain?
Step 11
Check the printer firmware version.
Does the printer firmware have the latest version?
Step 12
Update the printer firmware.
Does the problem remain?

Fuser smart chip error service check

Action
Step 1
Check if the printer is using a genuine and supported Lexmark
fuser.
Is the printer using a genuine and supported fuser?
Step 2
Install a genuine and supported fuser.
Does the problem remain?
Step 3
Make sure that the fuser is properly installed.
Does the problem remain?
Step 4
a
Remove the right cover. See
page 420.
b
Check the cable J60 on the controller board for proper
connection.
Is the cable properly connected?
Step 5
Reseat the cable.
Does the problem remain?
"Right cover removal" on
Diagnostics and troubleshooting
294
Yes No
Go to step 11. The problem is
solved.
Contact the next Go to step 12.
level of support.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 3. Go to step 2.
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Go to step 6. Go to step 5.
Go to step 6. The problem is
solved.
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