Related
Documentation
Guidelines for Packing Router Components for Shipment
Related
Documentation
Copyright © 2014, Juniper Networks, Inc.
Appendix G: Contacting Customer Support and Returning MX104 Hardware
Place the router in the shipping container.
9.
Cover the router with an ESD bag and place the packing foam on top of and around
10.
the router.
Replace the accessory box on top of the packing foam.
11.
Securely tape the box closed.
12.
Write the RMA number on the exterior of the box to ensure proper tracking.
13.
Contacting Customer Support on page 185
Returning a Hardware Component to Juniper Networks, Inc. on page 185
Guidelines for Packing Router Components for Shipment on page 187
To pack and ship individual components:
When you return components, make sure they are adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
Use the original shipping materials if they are available.
Place individual components in electrostatic bags.
Write the RMA number on the exterior of the box to ensure proper tracking.
CAUTION:
Do not stack any of the router components.
Returning a Hardware Component to Juniper Networks, Inc. on page 185
Contacting Customer Support on page 185
187