Guidelines for Packing Router Components for Shipment
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Copyright © 2013, Juniper Networks, Inc.
Appendix G: Contacting Customer Support and Returning ACX1000 and ACX1100 Hardware
To pack and ship individual components:
When you return components, make sure they are adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
Use the original shipping materials if they are available.
Place individual components in electrostatic bags.
Write the RMA number on the exterior of the box to ensure proper tracking.
CAUTION:
Do not stack any of the router components.
Returning a Hardware Component to Juniper Networks, Inc. on page 139
Contacting Customer Support on page 138
141