Checking the software release on the standby server
Check the version of Communication Manager to determine if you need a pre-upgrade service
pack.
Under Server, click Software Version to see what software release is on the server.
If the Reports as field is R012 (for example, R012x.00.1.221.1), you need a pre-upgrade
service pack.
Activating the preupgrade service pack on the standby server
(R2.x only)
To activate the service pack:
1. Access the command line interface of the server with telnet and an IP address of
192.11.13.6.
2. Log in as either craft or dadmin.
3. Type update_unpack and press Enter.
4. Select the number that corresponds to the service pack file, such as
00.0.339.4-xxxx.tar.gz. Press Enter.
5. Type update_show and press Enter to list Communication Manager files to verify that the
new service pack file was unpacked.
6. Type update_activate update, where update is the release or the issue number of
the latest service pack file, such as 00.0.339.4-xxxx. Do not use the .tar.gz extension at
the end of the file name. Press Enter.
The server might reboot. If the system reboots, the system might also display the following
message:
/opt/ecs/sbin/drestart 2 4 command failed.
Ignore this message. You must wait until the restart or the reset is complete before you
enter additional commands.
The server displays a message that the service pack was applied.
7. If the system displays the question, Commit this software?, enter y.
8. Type update_show again and press Enter to list Communication Manager files to verify
the service pack file was activated.
Upgrade tasks for the first server
Issue 1 May 2009
165