Avaya S8510 Installation Manual
Avaya S8510 Installation Manual

Avaya S8510 Installation Manual

Server family and its components
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Installing the Avaya S8510 Server Family
and Its Components
03-602918
Issue 1
May 2008

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Table of Contents
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Summary of Contents for Avaya S8510

  • Page 1 Installing the Avaya S8510 Server Family and Its Components 03-602918 Issue 1 May 2008...
  • Page 2: Notices

    Customer or End User. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them.
  • Page 3: Table Of Contents

    Troubleshooting the hardware installation......................25 Avaya and customer equipment is missing....................25 The server has no power........................25 Chapter 3: Status messages....................27 LCD status messages............................27 LCD status message explanations........................27 Removing LCD status messages........................36 Index............................39 Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 4 Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 5: Chapter 1: Overview Of Server And Components

    Chapter 1: Overview of server and components Overview This server uses the Linux operating system and supports several Avaya software applications. It is generally used in simplex mode, but for some products it is duplicated. Server components The server comes with the following components.
  • Page 6: Specifications

    System battery CR 2032 3.0–V lithium ion coin cell Dimensions (HxWxD/ 1.7 x 10 x 30 in. (4.3 x 48.3 x 7./26 cm)/1 U Weight 39 lb (18 kg) Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 7: Environmental Specifications

    Operating altitude –16 to 3048 m (–50 to 10,000 ft) Storage altitude –16 to 10,600 m (–50 to 35,000 ft) Front view of server Power-on LED NMI button (unused) Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 8: Back View Of Server

    USB ports (for optional use of modem, mouse and keyboard) GB-1 GB-2 System status indicator connector System ID button System status LED Bay for optional redundant power supply Power supply Dual NIC Remote maintenance board (SAMP-optional) Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 9: Dual Network Interface Card (Nic)

    • Monitors the health of the server hardware, including server boot process, the Communication Manager watch dog, the fans, the voltages, and the temperature. • Reports server failure alarms and other alarms to Avaya INADS or other services group. - Server by the server - Server by the SAMP, such as server reboots.
  • Page 10: Compact Flash Reader

    The modem must connect to a touch tone line, not a rotary-dial line. A telephone line connects the modem to a dedicated outside line. Avaya supports the MultiTech MultiModem ZBA modem for use with the server. This modem provides: • V.92/56K download speeds and 48K upload speeds when connecting with V.92 servers.
  • Page 11: Related Hardware

    Avaya provided and maintained, then the UPS requires a SNMP module for monitoring. The SNMP module must be configured for traps to be sent. • Ethernet switch. This can be Avaya or customer provided. If Avaya provided and maintained, then the SNMP agent must be configured for traps to be sent.
  • Page 12: Back Panel Leds

    AC line status Green Power supply is connected to a valid AC power source Drive status Green steady Drive online Blinks green, then Drive predicted failure amber, then off Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 13: Dual Nic Leds

    3 s, off 6 s. Dual NIC LEDs Network activity (TX/RX) Connection rate • Off: 10BaseT active link. • Green: 100BaseT active link. • Amber: 1000BaseT active link. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 14 Overview of server and components Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 15: Chapter 2: Server Rack Installation

    • Compact flash reader, USB cable, and flashcard (optional for backing up files) • Modem and USB or serial cable (optional for remote maintenance) • Other hardware as ordered, such as UPS. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 16: Recommended Tools And Supplies

    Make sure that the rack is level and stable before extending a component from the rack. Use caution when pressing the component rail release latches and sliding a component into or out of a rack; the slide rails can pinch your fingers. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 17: Installation Checklist

    22 Installing the server in the rack on page 23 Replace the cabinet doors, if See cabinet manufacturer's necessary documentation. Powering up the server page 24 Troubleshoot the installation Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 18: Marking The Rack

    If you counted holes, place a mark just above the top hole. This mark or piece of tape indicates where the system's upper edge will be located on the vertical rails. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 19: Attaching Rails To The Server

    Attaching rails to the server Attaching rails to the server Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 20: Attaching The Rails To The Rack

    Server rack installation Attaching the rails to the rack Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 21: Installing The Server In The Rack

    The rails must be attached to the server and the rack before installing the server in the rack. If the server is being installed in a cabinet, remove the doors, following the cabinet manufacturer's instructions. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 22: Powering Up The Server

    UPS or nonswitched outlet. 2. Press the power button on the front of the server. The green power button lights and the LCD displays Avaya when the power is on. Next steps Refer to specific product documentation for information on installing the operating system...
  • Page 23: Troubleshooting The Hardware Installation

    • Make sure the UPS is plugged into a nonswitched outlet. • Make sure the outlet has power. • Push the power button on the front of the server. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 24 Server rack installation Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 25: Chapter 3: Status Messages

    The following table provides the list of codes, the text that goes with the code, the likely causes for the error code, and the corrective action. When escalation is the corrective action, contact Avaya if you have a maintenance contract with Avaya or contact the Avaya business partner you purchased the server from.
  • Page 26 RPM of fan x in the # Check room temperature module is out of and external air flow. If both acceptable operating are within acceptable limits, range. then escalate for possible server replacement. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 27 Escalate for possible has reported a server replacement. processor protocol error. E1420 CPU Bus The system BIOS Escalate for possible PERR has reported a server replacement. processor bus parity error. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 28 Escalate for possible power acceptable range. supply replacement. E1620 PS # Input Power source for Escalate for possible power Range specified power supply replacement. supply is unavailable, or out of acceptable range. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 29 ##, device ##, function ##. PCI SERR The system BIOS Slot # has reported a PCI system error on a component that resides in the specified slot. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 30 SAS Cable A SAS cable A is Escalate for possible missing or bad. server replacement. E1A15 SAS Cable B SAS cable B is Escalate for possible missing or bad. server replacement. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 31 Timer refresh failure. Escalate for possible server replacement. E2018 Prog Timer Programmable Escalate for possible interval timer error. server replacement. E2019 Parity Error Parity error. Escalate for possible server replacement. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 32 "## & ##" has had a replacement. memory multi-bit error (MBE). If no memory card is present, the "Crd #" string is left out of the message. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 33 "## & ##" represents the DIMM pair implicated by the BIOS. If no memory card is present, the "Crd #" string is left out of the message. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 34: Removing Lcd Status Messages

    LCD displays the fault; when the temperature returns to the acceptable range, the message is removed from the LCD. For other faults, you must take action to remove the message from the display. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 35 • The sensor returns to a normal state but fails again, resulting in a new SEL entry. • The system is reset and new error events are detected. • A failure is recorded from another source that maps to the same display entry. Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 36 Status messages Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 37: Index

    ............SAMP overview ............Server Availability Management Processor ....server back view ............server front view ............specifications ..............troubleshooting missing equipment ..........power problems ........... UPS ................Installing the Avaya S8510 Server Family and Its Components May 2008...
  • Page 38 Index Installing the Avaya S8510 Server Family and Its Components May 2008...

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