Page 1 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers 03-602885 Issue 1 May 2009...
Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...
Page 3: Table Of Contents
Upgrade tool ........The Avaya Installation Wizard ......
Page 4 Tasks ..........Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage Software .
Page 5 Registering Communication Manager ......Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/ R3.x/R4.x/R5.x to Release 5.2 using Manage Software ....
Page 6 Contents Resolving alarms ........Ensuring a super-user login exists ......Backing up recovery system files .
Page 7 Contents Upgrading Communication Manager on the S8700-Series main or ESS servers from R2.x/R3.x/ R4.x/R5.x to 5.2 using Manage Software ......Prerequisites .
Page 8 Creating a super-user login ....... Installing the new license and Avaya authentication files on newly active server .
Page 9 Contents Restoring power to the server ......Verify that the DAL2 card is installed correctly ....Disconnecting from the server .
Page 10 Upgrading firmware on TN circuit packs......Upgrading firmware on the Avaya Ethernet Switch .
Page 11 Contents Network configuration........Browser settings........Connecting directly to the server .
Page 12 Contents Issue 1 May 2009...
Page 13 Contents Issue 1 May 2009...
Page 14 Contents Issue 1 May 2009...
Page 15: Chapter 1: Introduction
Chapter 1: Introduction This document describes procedures for upgrades of Avaya telecommunication products that use Communication Manager. An upgrade is an installation of a newer release of software on an existing server or a newer version of firmware on a hardware component. Hardware components include: Media gateways ●...
Page 16 For Communication Manager 5.0 and later releases, the S8700 Server must migrate to an S8710, an S8720, or an S8730 Server. For more information on how to migrate the S8700-Series Servers, see Migrating Avaya Servers and Media Gateways, 03-300412.
Page 17: Firmware Upgrades
Ethernet switches, such as the C-363T or C-364T ● This section does not cover an upgrade of a DEFINITY switch to a Linux-based server. This process is called a migration. For more information, see Migrating Avaya Servers and Media Gateways, 03-300412. Important:...
Page 18: Additional Documentation
TN2312AP/BP IP Server Interface. You cannot activate many features of Release 5.2 of Communication Manager unless these circuit packs are on the most current version. Firmware for these products are available from the Avaya Support Web site, http://avaya.com/ support.
Page 19: The Avaya Installation Wizard
The Avaya Installation Wizard (AIW) cannot be used to upgrade Communication Manager to Release 5.2 or later. The Avaya Installation Wizard (AIW) is a tool to be used in installations (not upgrades) of Communication Manager in certain system configurations. The Installation Wizard helps you to reduce complexity, time-to-install, and the cost of installation.
Page 20: Avaya Software Update Manager
Avaya devices. Avaya Software Update Manager also checks the software versions currently in use against the latest versions available from Avaya, and recommends updates when a newer version is available. For more information on SUM Tool see Avaya Integrated Management 5.2 Software Update Manager User Guide available at http://support.avaya.com.
Page 21 Upgrading to Communication Manager Release 5.2 Also added are foundational elements that informs you the upgrade file transfers and processes are continuing, specifically that the process is progressing and not hung. The progress is displayed in text only format, as shown in Figure Figure Figure...
Page 22 Introduction Figure 3: Copy in progress Figure 4: Copy complete 22 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 23: Upgrade Procedures
Upgrade procedures Upgrade procedures Upgrading to Communication Manager Release 5.2 You can upgrade to Release 5.2 of Communication Manager software from all previously launched releases of Communication Manager, provided the upgrade is a software upgrade that does not involve a migration. Release 5.2 of Communication Manager is supported on the following server platforms: S8710 (with DAL2 card), S8720 (with DAL2 card if hardware duplication), S8730 (with ●...
Page 24 - S8710, S8720, S8720XL, S8730 Note: S8100, S8300A, S8500A and S8700-Series Servers cannot be upgraded to Note: Communication Manager R5.2. These servers require migrations: - S8300A requires a migration to S8300C 24 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 25: Upgrade Sequence
Upgrade procedures - S8500A requires a migration to S8510 - S8700 requires a migration to S8730 For S8710 Server to upgrade from Communication Manager R2.2 to R5.1, you need to replace the DAL1 card with the DAL2 card prior to upgrading. Same process applies for S8720 Server that has the DAL1 card in standard mode.
Page 26: Avaya One-X Portal Dependency
Introduction Avaya one-X portal dependency Avaya one-X Portal has a dependency on the release level of the Communication Manager systems to which it connects. When the Communication Manager release changes, administrative changes must be made in one-X Portal in order to ensure continued interoperability between the two applications.
Page 27: Upgrade Procedures For Duplicated Ess Servers
Duplicated Enterprise Survivable Server (ESS) upgrade Unless the resulting configuration is mixed PE and IP Connect, the above upgrades require the replacement of Port Networks (G650 Media Gateways) with H.248 Media Gateways. Upgrade procedures for Duplicated ESS Servers Important: When you upgrade a duplex ESS from an earlier release of Communication Important: Manager to Release 5.2, the ESS uses the PE Active Server IP address (IP-alias).
Page 28: Resources
Work with IA 770, (07-600788) Quick Start for Hardware Procedure to install the server and connect Installation: Avaya S8400 components. Server in an Avaya G650 Media Gateway (03-300705) 1 of 3 28 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 29 Document Description Quick Start for Hardware Procedure to install the server and connect Migration: Avaya S8400 components. Server in an Avaya CMC1 or G600 Media Gateway (03-300706) Installing and Configuring Procedures to install Communication Manager and the Avaya S8400 Server...
Page 30 Communication Manager, Media Gateways and Servers (03-300430) Maintenance Procedures for How to troubleshoot and replace various components. ™ Avaya Aura Communication Manager, Media Gateways and Servers (03-300432) 3 of 3 30 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 31: How This Book Is Designed And Organized
S8300 page 67 Server from Release 2.x or later to Release 5.x. Upgrading Communication Manager on Avaya S8400 Presents the tasks required to Server from R3.x/R4.x/R5.x to R5.2 using Manage upgrade the software on an S8400...
Page 32 It points to the procedures on the Avaya Support Web site. Upgrading firmware on the Avaya Ethernet Switch It points to the procedures on the page 225 Avaya Support Web site. 2 of 2 32 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 33: Chapter 2: Upgrading Software On Servers
In either case, ensure that you have the CD-ROM with the latest release of Communication Manager ready to install. Note: You cannot use Upgrade Tool or Avaya Installation Wizard (AIW) for the upgrade Note: procedures to Communication Manager Release 5.2 or later.
Page 34 For Communication Manager 5.2 and later releases, an S8300A Server must migrate to an S8300C or S8300D Server. For more information on how to migrate the S8300A see: Migrating Avaya Servers and Media Gateways, 03-300412. From Release 2.x to 5.x ●...
Page 35: Common Prerequisites For All Upgrades
For Communication Manager 5.0 and later releases, an S8700 Server must migrate to an S8710, S8720, or S8730 Server. For more information on how to migrate the S8700-Series Servers see Migrating Avaya Servers and Media Gateways, 03-300412. From Release 2.x to Release 5.x. This upgrade requires: ●...
Page 36: Checklist Of Tasks To Perform Before You Go On Site
Manager and Communication Manager Messaging Servers: method of backup (SCP/SFTP/FTP, or local ● flashcard connected to the server) login ● password ● IP address ● Directory for backups ● 1 of 3 36 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 37 ● VAL circuit packs ● Firmware is upgraded often. To ensure that you have the most current versions, go to the Avaya Support web site, http://avaya.com/support. Click Downloads and select the product. Verify that you have the Updated license and authentication files are updated license and necessary for this major upgrade.
Page 38: Rfa License And Authentication Files
Use Remote Feature Activation (RFA) to obtain the Communication Manager license and authentication file. RFA is a Web-based application that is available to Avaya employees and authorized Business Partners. WIth RFA, you can create and deploy license files for all Communication Manager product platforms.
Page 39: Logins And Passwords
Logins and passwords Once you install the authentication file, a challenge/response system called Access Security Gateway (ASG) protects Avaya services logins to the server. The ASG challenge/response protocol confirms the validity of each user, and this reduces the opportunity for unauthorized access.
Page 40: Checking For An Ftp/Scp/Sftp Server Or Compact Flash For Backing Up
When upgrading within the same release (for example, R5.0 to R5.x), you can preserve the audio portion of many stable telephone calls throughout the course of the upgrade. You also can preserve the data transmission between many stable fax, data, or multimedia endpoints. 40 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 41: Connections Not Preserved
Preserving connections while upgrading an S8700-Series Server Note: A "connection" is the transmission of voice or data between two endpoints over Note: the bearer network. A connection does not include the control signaling portion of calls, such as that used for dialing, ringing, connecting, and disconnecting. A "connection"...
Page 42: Tools To Preserve Connections During An Upgrade
3. Log in as craft or dadmin. 4. When asked Do you want to suppress alarms?, select yes. Activating connection preservation during an upgrade To activate connection preservation: 1. Under Server Upgrade, click Pre Upgrade Step. 42 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 43 Preserving connections while upgrading an S8700-Series Server Figure 5: Pre Upgrade Step window Issue 1 May 2009...
Page 44 Deactivating connection preservation on the active server (if necessary) Should you decide not to do the upgrade after running the Pre Upgrade Step, click Undo on the active server Pre Upgrade Step window. 44 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 45: Upgrade Modules
Upgrading Communication Manager from 2.x, 3.x, or 4.x to 5.x on an S8300 Server or ● S8300 LSP on page 67 Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 ● using Manage Software on page 75 Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from ●...
Page 46 Upgrading Software on Servers 46 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 47: Upgrading Communication Manager From 1.X, 2.X And Replacing S8300A Server With An S8300B/ C/D Server (Migration From S8300A To S8300C/D)
Communication Manager Release 1.x, 2.0, 2.0.1 is replaced by an S8300C or S8300D running Communication Manager Release 5.2. For more information, see Server Migration Paths in Chapter 1 of the book Migrating Avaya Servers and Media Gateways, 03-300412. CAUTION:...
Page 48: Pre-Requisites
After you remaster the drive, the remastering Communication program looks for the Communication Manager Manager 5.x software software files on the DVD/CD-ROM drive. CD and a USB DVD/ CD-ROM drive. 48 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 49: Pre-Upgrade Service Pack Requirements
Once the hard drive is remastered and the new listed below software is installed on the S8300B, you must reconfigure the server as if it were a new installation using the Avaya Installation R011x.01.xxx.x Wizard. Release 1.2.x, 1.3.0.
Page 50: Tasks Checklist
Use: - Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. To upgrade the S8300, you complete selected tasks from Chapter 10. You need to complete only some of the tasks in these chapters. The specific tasks are identified by chapter in the left-hand column.
Page 51 Tasks checklist Task Steps/Comments 2. Perform data backup. Backup according to the release from which you are upgrading. See Table 1. For the first backup, See Backing up system files in you will not restore these data sets. It is important Chapter 10.
Page 52 11. Reboot the server A server reboot (Shutdown with/restart) should be done. Use the Shutdown Server link on See Rebooting the Server in the System Management Interface (SMI). Chapter 7. 3 of 6 52 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 53 Tasks checklist Task Steps/Comments 12. Install license file and authentication file. See Installing updated license and authentication files in Chapter 10. 13. Create a super-user login, if necessary. See Creating a super-user login, if necessary, for R5.0 or higher in Chapter 10. 14.
Page 54 Using the Avaya Installation Wizard: Gateway firmware Upgrade G700 firmware ● See Installing new firmware on Upgrade media module firmware ● the G700 Media Gateway Processor in Chapter 10. 5 of 6 54 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 55 Chapter Post-upgrade tasks 23. Implement any additional design changes to voice and/ or voice messaging networks. 24. Re-register the S8300C/ S8300D (LSP mode only) with the Avaya servicing center. 6 of 6 Issue 1 May 2009...
Page 56 Upgrading Communication Manager from 1.x, 2.x and replacing S8300A Server with an S8300B/C/D Server 56 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 57: Upgrading Communication Manager From 2.X, 3.X Or 4.X To 5.X And Replacing S8300B Server With An S8300C/D Server (Migration From S8300B To S8300C/D)
Communication Manager 2.0 or later release is replaced by an S8300C or S8300D running Communication Manager Release 5.2. For more information, see Server Migration Paths in Chapter 1 of the book Migrating Avaya Servers and Media Gateways, 03-300412. Issue 1 May 2009...
Page 58: Pre-Requisites
After you remaster the drive, the remastering Communication program looks for the Communication Manager Manager 5.x software software files on the DVD/CD-ROM drive. CD and a USB DVD/ CD-ROM drive. 58 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 59: Pre-Upgrade Service Pack Requirements
Once the hard drive is remastered and the new listed below software is installed on the S8300B, you must reconfigure the server as if it were a new installation using the Avaya Installation R011x.01.xxx.x Wizard. Release 1.2.x, 1.3.0.
Page 60: Tasks Checklist
Use: - Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. To upgrade the S8300, you complete selected tasks from Chapter 12. You need to complete only some of the tasks in these chapters. The specific tasks are identified by chapter in the left-hand column.
Page 61 Tasks checklist Task Steps/Comments 2. If CMM (formerly known as IA770) is in use (ICC mode), get CMM data and stop CMM. See Getting IA770 (AUDIX) Data and Stopping IA770 (if IA770 is being used) in Chapter 12. Note: Communication Note: Manager Messaging (CMM) - formerly...
Page 62 11. Reboot the server A server reboot (Shutdown with/restart) should be done. Use the Shutdown Server link on See Rebooting the Server in the System Management Interface (SMI). Chapter 7. 3 of 6 62 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 63 Tasks checklist Task Steps/Comments 12. Install license file and authentication file. See Installing updated license and authentication files in Chapter 12. 13. Create a super-user login, if necessary. See Creating a super-user login, if necessary, for R5.0 or higher in Chapter 12. 14.
Page 64 Using the Avaya Installation Wizard: firmware. Upgrade G700 firmware ● See Installing new firmware on Upgrade media module firmware ● the G700 Media Gateway Processor in Chapter 12. 5 of 6 64 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 65 G700 media gateways in Chapter 12. Post-upgrade tasks 24. Implement any additional design changes to voice and/ or voice messaging networks. 25. Re-register the S8300C/ S8300D (LSP mode only) with the Avaya servicing center. 6 of 6 Issue 1 May 2009...
Page 66 Upgrading Communication Manager from 2.x, 3.x or 4.x to 5.x and replacing S8300B Server with an S8300C/ 66 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 67: Upgrading Communication Manager From 2.X, 3.X, Or 4.X To 5.X On An S8300 Server Or S8300 Lsp
LSPs/ESS servers. To check the Latest Communication Manager Software & Firmware Compatibility Matrix from any computer, access http://support.avaya.com. Select Downloads > Latest TN Circuit Pack, Media Server, and Media Gateway Firmware and Software Updates > Latest Communication Manager Software &...
Page 68: Prerequisites
After you remaster the drive, the remastering Communication program looks for the Communication Manager Manager 5.x software software files on the DVD/CD-ROM drive. CD and a USB DVD/ CD-ROM drive. 68 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 69: Tasks
Use: - Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. To upgrade the S8300, you complete selected tasks from Chapter 12. You need to complete only some of the tasks in these chapters. The page number associated with specific tasks are located in the left column.
Page 70 S8300C/S8300D Web Interface to upload and install pack (R2.x only) the CM 5.x software. See Copying and installing the service pack files to the server (starting from R2.x only) in Chapter 2 of 6 70 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 71 To check the Latest Communication Manager Software & Firmware Compatibility Matrix from any computer, access http:// support.avaya.com. Select Downloads > Latest TN Circuit Pack, Server, and Media Gateway Firmware and Software Updates > Latest Communication Manager Software & Firmware Compatibility Matrix.
Page 72 The LSP name and IP address should be listed. The Translations Updated field shows the time ● and date of the translation most recently copied to the survivable server. 4 of 6 72 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 73 LSP translation files using the SAT command list survivable-processor on the primary controller. 15. Upgrade media gateway Using the Avaya Installation Wizard: firmware Upgrade media gateway firmware ● See Manually upgrading Upgrade media module firmware ●...
Page 74 17. Implement any additional design changes to either or both voice networks and voice messaging networks. 18. Reregister the S8300B/ S8300C/S8300D in LSP mode with the Avaya servicing center. 6 of 6 74 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 75: Upgrading Communication Manager On Avaya S8400 Server From R3.X/R4.X/R5.X To R5.2 Using Manage Software
For Pre-Release 5.2 use the Maintenance Web Interface, and for Release 5.2 Note: use the System Management Interface (SMI). You cannot use Upgrade Tool or Avaya Installation Wizard (AIW) for the upgrade procedures to Communication Manager Release 5.2 or later. Important:...
Page 76: Prerequisites
The 46xx firmware is contained within a 46xx .tar file, in a name format similar to the filename 46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar. You must retrieve the firmware file from the Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. The upgrade to Release 5.x preserves the /tftpboot/46xxsettings.txt file through the upgrade. If the S8400 Server is used for IP telephone firmware downloads, the IP telephone firmware files must be reinstalled to the S8400 Server after the upgrade.
Page 77: Upgrading Lsps And Media Gateways, If Any
Upgrading the MPC firmware Before you upgrade the S8400 Server to Communication Manager R5.x, upgrade the firmware on the Avaya Maintenance Processor Complex (MPC) card. Check the Downloads section at http://support.avaya.com for the most recent firmware available for the S8400 Server and MCP.
Page 78: Starting A Sat Session
Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage Starting a SAT session To start a SAT session: 1. Open a terminal emulation application, such as MS HyperTerminal. 2. Type 192.11.13.6 5023 and press Enter. 3. Log on as craft or dadmin.
Page 79: Checking Synchronization With The Sat (Main Server Only)
Preupgrade tasks 2. Look for type 18 errors and record any trunks that are busied out. You can return these trunks to the busyout state after the migration/upgrade. Checking synchronization with the SAT (main server only) 1. Type status sync and press Enter to verify that the clock synchronization is correct.
Page 80: Saving A Copy Of The 4600-Series Telephone Configuration File, If Any
46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar. You must retrieve the firmware file from the Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. However, you can save a copy of the 46xx configuration file before the upgrade and copy the file back into the /tftpboot directory after the upgrade.
Page 81: Copying Files To The Server
Copying files to the server To copy files to the server: Copy the following files, as appropriate, from the computer to the server: License file and Avaya Authentication file ● Note: A preupgrade service pack is required for an upgrade from Release 2.x.;...
Page 82: Resolving Alarms
To back up the system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. Do not select Full Backup because this option does not save translations.
Page 83: Verifying The Backup
Preupgrade tasks Note: If you back up to a flashcard, Avaya recommends that you use a different Note: flashcard from the one with the prior release translations. You might need these translations if you need to back out of the upgrade, migration, or conversion procedure.
Page 84: Upgrade Tasks
Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage 4. Log off and close the dialog box. Upgrade tasks CAUTION: When you are upgrading the server as a primary controller, you must check CAUTION: Latest Communication Manager Software & Firmware Compatibility Matrix for the supported upgrade paths.
Page 85 Upgrade tasks Addonics (not available through Avaya): ● - Requires AC power to operate. - You must have the switch set to EXTernal. TEAC (no longer available): CD reader only ● Note: You can copy the Communication Manager software from an http or tftp server Note: onto the server.
Page 86: Copying Communication Manager To The Server
Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage Copying Communication Manager to the server To copy Communication Manager to the server: 1. Under Server Upgrades, select Manage Software. Important: If three releases already reside on the hard disk, you must delete one release to Important: make room for the new release.
Page 87: Removing The Cd-Rom From The Cd-Rom Drive
Upgrade tasks - Copy a release to the local hard drive, but do not install it - Copy from TFTP server at this IP address - Copy from URL and click Continue to view the options for copying the software to the hard disk. b.
Page 88: Installing Communication Manager On The Server
Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage Installing Communication Manager on the server CAUTION: If you are upgrading existing software, did you check Latest Communication CAUTION: Manager Software & Firmware Compatibility Matrix to make sure the upgrade...
Page 89 Upgrade tasks c. Click Continue. 3. If you have copied the license and authentication files to the server, select the following options: - If a super-user login already existed prior to the upgrade, select: I will supply the license files myself when prompted later in this process. ●...
Page 90: Rebooting The Server
Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage 7. Click Continue. The installation takes 10 to 20 minutes. The Install in Progress window refreshes every 10 seconds or on demand by clicking Refresh. When complete, the system displays the Reboot Server window.
Page 91: Verifying Reboot Progress
4. When the reboot is complete, click Continue to display the Update Tripwire Database screen. If you selected the install license files option earlier in the process, you are prompted to install the updated license and Avaya authentication files. Click Continue to install the license and Avaya authentication files.
Page 92: Verifying Software Operation
Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage The specified entry was not found. 4. Type ping -t 192.11.13.6 to access the server. The -t causes the ping to repeat until you get a response. When you get a response, in about 3 minutes, wait an additional 30 seconds before you go back to the Web interface.
Page 93: Installing Security And Communication Manager Service Pack Updates, If Any
Upgrade tasks Installing security and Communication Manager service pack updates, if any 1. Under Server Upgrades, select Manage Updates. 2. If an update file you want to activate shows packed in the Status column, select update ID and click Unpack. The window shows the status of the update.
Page 94 Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage If an SUSER (super-user) login did not exist prior to the upgrade, you must create a customer login before you install the authentication file. Note: Make sure the customer can change this login, its password, or its permissions Note: later.
Page 95: Installing The Rfa License File And Authentication File
If, before the upgrade, the server served as an http server for IP telephone firmware, download the most recent IP telephone firmware bundle from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Telephone Web page in Communication Manager and also makes the 46xx IP Telephone firmware for the tftp or http server capability of the server.
Page 96: Making The Upgrade Permanent On The Server
Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage 5. Click Download to copy the file(s) to the server. The files are copied automatically to the /tftpboot directory. The 46xx IP Telephone Web page is reinstated at the next reboot.
Page 97: Post-Upgrade Tasks
PuTTY. Note: A version of PuTTY that is defaulted for ssh server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
Page 98: Enabling Scheduled Maintenance With Sat (Main Only)
Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage 5. In the PuTTY menu on the left, click Connection > SSH. The Options controlling SSH connections dialog box opens. 6. In the Preferred SSH protocol version field, select 2.
Page 99: Busying Out Previously Busied-Out Trunks
Post-Upgrade tasks 2. Ensure that the administration for the Start Time and Stop Time fields is the same as before the upgrade. Busying out previously busied-out trunks If you recorded any busyouts earlier on the main server only, you must ensure that they ●...
Page 100: Backing Up Recovery System Files
To back up the system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. An ESS server or an LSP gets translatiaons from the main server, so there is no reason to back up the translations on an ESS server or an LSP.
Page 101: Logging Off All Administration Applications
Post-Upgrade tasks Logging off all administration applications When you complete all the administration, log off all the applications that you used. Registering Communication Manager Follow standard procedures to register the new software. Issue 1 May 2009...
Page 102 Upgrading Communication Manager on Avaya S8400 Server from R3.x/R4.x/R5.x to R5.2 using Manage 102 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 103: Upgrading Communication Manager On Avaya S8500-Series Server Main/Ess/Lsp From R2.X/R3.X/R4.X/R5.X To Release 5.2 Using Manage Software
Upgrading Communication Manager on the S8700-Series main or ESS servers from R2.x/ R3.x/R4.x/R5.x to 5.2 using Manage Software on page 139. Note: You cannot use Upgrade Tool or Avaya Installation Wizard (AIW) for the upgrade Note: procedures to Communication Manager Release 5.2 or later. CAUTION:...
Page 104: Prerequisites
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Important: S8500A servers cannot upgrade to Communication Manager 5.x or later Important: releases. You must migrate from the S8500A Server to an S8500C server to run Communication Manager 5.x. Note: Upgrades of S8500-Series Servers to Release 5.x are not connection or call...
Page 105: Tn2312Ap/Bp Ipsi Circuit Pack Upgrades
Prerequisites Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. The upgrade to R5.x preserves the /tftpboot/46xxsettings.txt file through the upgrade. For more information on copying and installing the IP telephone firmware files to the server, see Copying IP telephone firmware to the server, if necessary (main servers only) on page 135.
Page 106 IP telephones subsequently reregister with the primary controller. Upgrading the LSPs For more information on S8300 LSP upgrades, see Installing and Upgrading the Avaya S8300 Server, 555-234-100. Chapter 4: Upgrading Communication Manager on an existing S8300B or S8300C ●...
Page 107: Upgrading Firmware On Media Gateways And Media Modules
- Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. Note: You cannot use Upgrade Tool or Avaya Installation Wizard (AIW) for the upgrade Note: procedures to Communication Manager Release 5.2 or later.
Page 108: Preupgrade Tasks
If you are off site, use the IP address of the server to log on to the server. ● Upgrading the SAMP firmware Before you upgrade the S8500B, S8500C, or S510 Server, upgrade the firmware on the Avaya Server Availability Management Processor (SAMP) card. Check the Downloads section at http://support.avaya.com for the most recent firmware available for the S8500-Series Servers and SAMP.
Page 109: Starting A Sat Session
For more information on the S8300 LSP, see: - Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. Starting a SAT session To start a SAT session: 1.
Page 110: Recording All Busyouts (Main Server Only)
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Service State = in service ● 5. Type list signaling group and press Enter. 6. Note the signaling groups that are listed by number. 7. For each of the signaling groups listed, type status signaling group number and press Enter.
Page 111: Checking For Translation Corruption With The Sat
Preupgrade tasks If scheduled maintenance is not in progress, set the Start Time field to a time after the ● upgrade is completed. For example, if you start the upgrade at 8:00 p.m. and the upgrade takes 4 hours, set the Start Time field to 23:59.
Page 112: Copying Files To The Server
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Copying files to the server To copy files to the server: Copy the following files, as appropriate, from the computer to the server: License file and Avaya Authentication file ●...
Page 113: Ensuring A Super-User Login Exists
To back up the system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. An ESS server or an LSP gets translatiaons from the main server, so there is no reason to back up the translations on an ESS server or an LSP.
Page 114: Verifying The Backup
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Verifying the backup To verify that the backup was successful: 1. Under Data Backup/Restore, click Backup History. 2. Select the backup that you want to verify, and click Check Status.
Page 115 3. Log off the server. 4. Use the System Management Interface (SMI) to shut down the server and peripheral devices. Important: Avaya recommends taking a backup before the memory. Important: 5. Disconnect the power cord and all external cables. 6. Remove the cover.
Page 116 Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Figure 6: Inserting the DIMM dimmin LAO 123005 Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector. If a gap exists between the DIMM and the retaining clips, the DIMM has not been correctly installed.
Page 117: Suppressing Alarming
Preupgrade tasks 18. From the command line, run grep MemTotal /proc/meminfo. The system responds with the amount of memory now residing in the server. In the above example, the amount of memory is approximately 1 GB. The MemTotal may vary slightly from server to server. This server has sufficient memory to run Communication Manager Release 5.x.
Page 118: Saving A Copy Of The 4600-Series Telephone Configuration File, If Any
46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar. You must retrieve the firmware file from the Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. However, you can save a copy of the 46xx configuration file before the upgrade and copy the file back into the /tftpboot directory after the upgrade.
Page 119: Activating The Preupgrade Service Pack, Only If Starting From R2.X
Preupgrade tasks Under Server, click Software Version to see what software release is on the server. If the Reports as field is R012 (for example, R012x.00.1.221.1), you need a pre-upgrade service pack. Activating the preupgrade service pack, only if starting from R2.x To activate the service pack: 1.
Page 120: Upgrade Tasks
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Upgrade tasks CAUTION: When you are upgrading the server as a primary controller, you must check CAUTION: Latest Communication Manager Software & Firmware Compatibility Matrix for the supported upgrade paths. If you attempt to upgrade the server to a release that is not supported as an upgrade path, you might corrupt the translations.
Page 121: Copying Communication Manager To The Server
Upgrade tasks Copying Communication Manager to the server To copy Communication Manager to the server: 1. Under Server Upgrades, select Manage Software. Important: If three releases already reside on the hard disk, you must delete one release to Important: make room for the new release. 2.
Page 122: Installing Communication Manager On The Server
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ - Copy a release to the local hard drive, but do not install it - Copy from TFTP server at this IP address - Copy from URL and click Continue to view the options for copying the software to the hard disk.
Page 123 Upgrade tasks To install Communication Manager on the server: 1. On the browser toolbar, click Refresh to reload the current page. 2. Under Server Upgrades, click Manage Software. 3. Select Install one of the following releases currently resident on the local hard drive and click Continue.
Page 124: Rebooting The Server
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ 5. If you have copied the license and authentication files to the server, select the following options: - If a super-user login already existed prior to the upgrade, select: I will supply the license files myself when prompted later in this process.
Page 125 Upgrade tasks CAUTION: If you do not remove the CD-ROM and the tray of the CD-ROM drive closes CAUTION: again, the system might try to reboot from the software on the CD-ROM. Note: The reboot takes approximately 3 minutes. The system does not automatically Note: report when the reboot is complete.
Page 126: Verifying Reboot Progress
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Note: This Web session will be interrupted by the reboot that occurs during the server Note: upgrade. After the reboot, the links in the main menu of the Web interface will not function.
Page 127: Checking System Status
Upgrade tasks Checking system status To check the system status: 1. Under Server, click Status Summary to verify that the server mode is active. 2. Click Process Status. 3. Select Summary and Display once. Click View to access the View Process Status Results screen.
Page 128: Installing Security And Communication Manager Service Pack Updates, If Any
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Installing security and Communication Manager service pack updates, if any 1. Under Server Upgrades, select Manage Updates. 2. If an update file you want to activate shows packed in the Status column, select update ID and click Unpack.
Page 129: Accessing The Server Command Line Interface With Ssh Protocol
PuTTY. Note: A version of PuTTY that is defaulted for ssh server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
Page 130: Configuring The Ess Or Lsp For Compatibility With An Xl Configuration
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Note: You can save the PuTTY settings and customize the PuTTY tool with other Note: settings, such as for color. For documentation on PuTTY, see http://www.putty.nl/ docs.html. 8. In the PuTTY menu on the left, click Terminal > Keyboard.
Page 131 Upgrade tasks To configure the ESS server for an XL configuration: 1. At the ESS server command line interface, type stop -acfn and press Enter to stop Communication Manager call processing. 2. On the Maintenance Web page, under Server Configuration, click Configure Server. The system displays the Review Notices screen.
Page 132: Checking System Status
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ 9. At the server command line interface, type swversion and press Enter. In the Memory Config field, verify that the setting is Extra Large. Checking system status To check the system status: 1.
Page 133: Installing The Rfa License File And Authentication File
Upgrade tasks 5. In the Primary group field: susers appears. 6. In the Additional groups (profile) field: prof18 appears (prof18 is the code for the customer superuser). 7. In the Linux shell field: /bin/bash appears 8. In the Home directory field: /var/home/login name appears (login name is the name you choose in step 4.
Page 134: Stopping And Starting Ess Servers
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ Stopping and starting ESS servers If this an ESS server, you need to stop it and then restart it. 1. On a server command line interface, run the stop -caf command.
Page 135: Post-Upgrade Tasks
If, before the upgrade, the server served as an http server for IP telephone firmware, download the most recent IP telephone firmware bundle from the Avaya Firmware Download Web site. Installing the IP Telephone firmware bundle reinstates the 46xx IP Telephone Web page in Communication Manager and also makes the 46xx IP Telephone firmware for the tftp or http server capability of the server.
Page 136: Busying Out Previously Busied-Out Trunks
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ 2. Ensure that the administration for the Start Time and Stop Time fields is the same as before the upgrade. Busying out previously busied-out trunks If you recorded any busyouts earlier on the main server only, you must ensure that they ●...
Page 137: Backing Up Recovery System Files
Post-Upgrade tasks Backing up recovery system files 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including: Avaya Call Processing (ACP) translations ● Save ACP translations prior to backup ● Do not select Full Backup because this option does not save translations.
Page 138: Logging Off All Administration Applications
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/ You shut down the server before you upgraded the software. ● Important: You must be connected to the LSP on which you are upgrading the software. Important: You must also restart call processing on any Enterprise Survivable Server (ESS) on which you stopped call processing before you upgraded software.
Page 139: Upgrading Communication Manager On The S8700-Series Main Or Ess Servers From R2.X/R3.X/R4.X/R5.X To 5.2 Using Manage Software
You can use this procedure to enable S8720 in XL configuration at the time of the upgrade. Note: You cannot use Upgrade Tool or Avaya Installation Wizard (AIW) for the upgrade Note: procedures to Communication Manager Release 5.2 or later.
Page 140 If you have a Survivable Remote EPN or Manual Backup Servers (MBS), you can Important: no longer use them. They cannot be upgraded to Release 5.x. However, you can migrate the MBSs to ESS servers. For more information, see Avaya Enterprise Survivable Servers (ESS) User Guide (03-300428). Important:...
Page 141: Prerequisites
The 46xx firmware is contained within a 46xx .tar file, in a name format similar to the filename 46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar. You must retrieve the firmware file from the Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. The upgrade to R5.x preserves the /tftpboot/46xxsettings.txt file through the upgrade.
Page 142: Tn2312Ap/Bp Ipsi Circuit Pack Upgrades
For more information on S8300 LSP upgrades, see: - Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. For more information on S8500 LSP or S8500 ESS upgrades, see Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.x/R3.x/R4.x/R5.x to Release...
Page 143 You must reset the LSPs when the primary controller upgrade is complete to reregister the ● IP telephones to the primary controller. Upgrading the LSPs For more information on S8300 LSP upgrades, see Installing and Upgrading the Avaya S8300 Server, 555-234-100. Chapter 4: Upgrading Communication Manager on an existing S8300B or S8300C ●...
Page 144: Upgrading Firmware On Media Gateways And Media Modules
- Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. For more information on the G250 Media Gateway, see Installing and Upgrading the Avaya G250 Media Gateway for CM 3.1 (03-300434).
Page 145: Duplex Ess Upgrade Workflow
Verifying the status of ESS servers Duplex ESS upgrade workflow CAUTION: Do not attempt to use this abbreviated workflow as the procedure. To perform the CAUTION: upgrade on the duplicated ESS, use the procedures from Verifying the status of ESS servers on page 145 through Registering Communication Manager page 209.
Page 146 Port Netwk Ste column displays down for all port networks. For more information on the status ess port-network page, see Maintenance Commands ™ for Avaya Aura Communication Manager, Media Gateways and Servers (03-300431). 146 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 147: Preupgrade Tasks
ESS server automatically causes the endpoints of the media gateways to reregister with the primary controller. For more information on the S8300 LSP, see: - Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. Issue 1 May 2009...
Page 148: Clearing The Arp Cache On The Laptop
This happens only if you are switching between releases and/or loads - especially if you go backwards in releases (for example, from Release 5.x on Server 1 to Release 3.0 on Server 2). There does not seem to be a problem going forward in releases. 148 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 149: Connecting To The Active Server
Clearing the Web browser cache on the laptop If you are experiencing problems logging in to Web pages: 1. On the Internet Explorer page, select Tools > Internet Options. 2. In the Temporary Internet files section, click Delete Cookies. 3. Click OK. 4.
Page 150: Starting A Sat Session
8. Make a note of any links that are not operating. Also, note any links that might be not operating because the customer does not use the links. Recording all busyouts (main server only) 1. Type display errors and press Enter. 150 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 151: Checking Synchronization With The Sat (Main Server Only)
Clearing the Web browser cache on the laptop 2. Look for type 18 errors and record any trunks that are busied out. You can return these trunks to the busyout state after the migration/upgrade. Checking synchronization with the SAT (main server only) 1.
Page 152: Checking For Translation Corruption
4. Click yes to suppress alarms The system displays the Communication Manager System Management Interface (SMI). Note: For Release 5.2 use the System Management Interface (formerly known as Note: Maintenance Web Interface). 152 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 153: Copying Files To The Server
Copying files to the server To copy files to the server: Copy the following files, as appropriate, from the computer to the server: License file and Avaya Authentication file ● Note: A preupgrade service pack is required for an upgrade from Release 2.x.;...
Page 154: Ensuring A Super-User Login Exists
To back up the system configuration files on the active server: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including: Avaya Call Processing (ACP) translations, select Save ACP translations prior to ● backup Server and System Files ●...
Page 155: Verifying The Backup
Clearing the Web browser cache on the laptop Verifying the backup To verify that the backup was successful: 1. Under Data Backup/Restore, click Backup History. 2. Select the backup that you want to verify, and click Check Status. The system displays the status of the backup. 3.
Page 156: Connecting To The Standby Server
The command line prompt displays when the cache is cleared. ● The message The specified entry was not found appears when the specified IP ● address does not currently appear in the ARP cache. 156 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 157: Clearing The Web Browser Cache On The Laptop
Backing up files on the standby server To back up the system configuration files on the standby server: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations. 3. Select the backup method. Issue 1 May 2009...
Page 158: Verifying The Backup On The Standby Server
120 minutes (2 hours). Press Enter to suppress both dial-out and SNMP alarms. The system displays the following message: Alarm is suppressed. 120 minutes left. 4. Log off and close the dialog box. 158 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 159: Disconnecting From The Standby Server
Clearing the Web browser cache on the laptop Disconnecting from the standby server Disconnect the laptop from the services port on the back of the standby server. Removing a DAL1 or installing a DAL2 card A DAL2 card is required in the following scenarios: S8710: Anytime an S8710 Server is running Communication Manager Release 5.x or later.
Page 160: Placing Or Replacing The Server In The Rack
Upgrading Communication Manager on the S8700-Series main or ESS servers from R2.x/R3.x/R4.x/R5.x to Placing or Replacing the server in the rack DANGER : The Avaya server weighs 47-60 pounds (20-27 kg). Do not replace the server in DANGER: the rack by yourself.
Page 161: Restoring Power To The Server
Clearing the Web browser cache on the laptop 4. Replace all cable connections to the front and back panels of the server. Restoring power to the server To restore power to the server: 1. Apply power to the server by plugging the power cable into the socket on the back of the server.
Page 162: Accessing The Active Server's Web Interface
148 and return here. Selecting the Preupgrade Step Note: If you are upgrading from a pre-Release 4.x to Release 5.x, calls are not Note: preserved during the interchange. 162 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 163: Disconnecting From The Active Server
Clearing the Web browser cache on the laptop 1. Under Server Upgrade, click Pre Upgrade Step. The system displays the Pre Upgrade Step screen. 2. On the Pre Upgrade Step screen, to start the preupgrade step, click Continue. The system shows the status of the preupgrade step operations and synchronizes translations between servers.
Page 164: Upgrade Tasks For The First Server
The command line prompt when the cache is cleared. ● The phrase: The specified entry was not found. ● This phrase is returned when the specified IP address does not currently appear in the ARP cache. 164 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 165: Checking The Software Release On The Standby Server
Upgrade tasks for the first server Checking the software release on the standby server Check the version of Communication Manager to determine if you need a pre-upgrade service pack. Under Server, click Software Version to see what software release is on the server. If the Reports as field is R012 (for example, R012x.00.1.221.1), you need a pre-upgrade service pack.
Page 166: Inserting The Communication Manager Cd-Rom Into The Standby Server
Compatibility Matrix from any computer, access http://support.avaya.com. Select Downloads > Latest TN Circuit Pack, Media Server, and Media Gateway Firmware and Software Updates > Latest Communication Manager Software & Firmware Compatibility Matrix. 166 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 167: Copying Communication Manager To The Server
Upgrade tasks for the first server Copying Communication Manager to the server To copy Communication Manager to the server: 1. On the browser toolbar, click Refresh to reload the current page. 2. Under Server Upgrades, click Manage Software. Important: If three releases already reside on the hard disk, you must delete one release to Important: make room for the new release.
Page 168: Upgrading Communication Manager On The Server
- I want to reuse the license files from the currently active partition on this server. 168 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 169: Rebooting The Standby Server
Upgrade tasks for the first server - Do not update authentication information. 6. Click Continue. 7. Click Continue. The system displays the Begin Installation screen. The page summarizes the request you have made. 8. Click Continue. The installation takes 10 to 20 minutes. The Install in Progress screen refreshes every 10 seconds or on demand by clicking Refresh.
Page 170: Verifying Reboot Progress
The command line prompt when the cache is cleared. ● The following message is when the specified IP address does not currently contain an ● entry in the ARP cache: 170 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 171: Suppressing Alarms
Upgrade tasks for the first server The specified entry was not found. 4. Type ping -t 192.11.13.6 to access the server. The -t causes the ping to repeat until you get a response. When you get a response, in about 3 minutes, wait an additional 30 seconds before you go back to the Web interface.
Page 172: Performing An Integrity Check On The First S8700-Series Server
Use this procedure to unpack and active the files that you copied in the previous step. 1. Under Server Upgrades, select Manage Updates. 2. If an update file you want to activate shows packed in the Status column: a. Select update ID b. Click Unpack 172 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 173: Configuring The Processor Ethernet Interface (On The Ess)
Upgrade tasks for the first server 3. Wait until the system displays the message Unpacked Successfully.. and then click Continue. The system displays the Manage Updates screen. 4. If the update ID you want to activate shows unpacked in the Status column: a.
Page 174 PuTTY. Note: A version of PuTTY that is defaulted for ssh server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
Page 175: Xl Configuration Considerations
Upgrade tasks for the first server 9. In the Backspace key area, select Control-H. This activates the backspace key while you are using the SAT. 10. Click Open. Note: If you have not connected to this particular server before, ssh prompts you to Note: accept the server host key.
Page 176 Standard. If you try to go back to Standard, server translation corruption occurs. 4. Select Configure individual services and click Continue. 5. In the left column, click: Configure Memory (if a main server) ● 176 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 177 Upgrade tasks for the first server Configure ESS (if an ESS server) ● 6. Select Extra Large and click Change. 7. Click Close Window. 8. At the server command line interface, type start -ac and press Enter to restart Communication Manager call processing. 9.
Page 178 8. At the server command line interface, type start -ac and press Enter to restart Communication Manager call processing. 9. At the server command line interface, type swversion and press Enter. In the Memory Config field, verify that the setting is Extra Large. 178 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 179: Performing An Integrity Check On The First S8700-Series Server
Upgrade tasks for the first server Performing an integrity check on the first S8700-Series Server To perform an integrity check on the first S8700-Series Server: 1. On the System Management Interface (formerly known as Maintenance Web Interface), under Administration > Server (Maintenance) > Server, click Process Status. 2.
Page 180: Performing An Integrity Check On The First S8700-Series Server
5. In the Primary group field: susers appears. 6. In the Additional groups (profile) field: prof18 appears (prof18 is the code for the customer superuser). 7. In the Linux shell field: /bin/bash appears 180 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 181: Installing The New License And Avaya Authentication Files On Newly Active Server
You must install the license file on an active server and before you install the Note: Avaya authentication file. If the license is installed on the active server while the standby server is on the previous release or older software, the error message Filesync of new license to standby server failed, rc=0, result=10 appears.
Page 182: Stopping And Starting The Ess Servers
Disconnecting from the newly active server If you are on site, unplug the laptop computer from the services port on the back of the newly active server. 182 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 183: Upgrade Tasks For The New Standby Server (Second Server)
Upgrade tasks for the new standby server (second server) Upgrade tasks for the new standby server (second server) Removing a DAL1 or installing a DAL2 card A DAL2 card is required in the following scenarios: S8710: Anytime an S8710 Server is running Communication Manager Release 5.x or later. ●...
Page 184: Placing Or Replacing The Server In The Rack
Upgrading Communication Manager on the S8700-Series main or ESS servers from R2.x/R3.x/R4.x/R5.x to Placing or Replacing the server in the rack DANGER : The Avaya server weighs 47-60 pounds (20-27 kg). Do not replace the server in DANGER: the rack by yourself.
Page 185: Restoring Power To The Server
Upgrade tasks for the new standby server (second server) 4. Replace all cable connections to the front and back panels of the server. Restoring power to the server To restore power to the server: 1. Apply power to the server by plugging the power cable into the socket on the back of the server.
Page 186: Accessing The Standby Server's Maintenance Interface
2. Log in as either craft or dadmin. 3. Type update_unpack and press Enter. 4. Select the number that corresponds to the service pack file, such as 00.0.339.4-xxxx.tar.gz. Press Enter. 186 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 187: Inserting The Communication Manager Cd Into The Server
Upgrade tasks for the new standby server (second server) 5. Type update_show and press Enter to list Communication Manager files to verify that the new service pack file was unpacked. 6. Type update_activate update, where update is the release or the issue number of the latest service pack file, such as 00.0.339.4-xxxx.
Page 188 Select Copy from this server’s CD-ROM drive and click Continue. c. Select the release to be copied and click Continue. When complete, the system displays the Copy Complete screen. d. Click Continue to return to the Choose Task screen. 188 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 189: Upgrading Communication Manager On The Server
LSPs/ESSs can cause translation corruption on the LSPs/ESSs. To check the Latest Communication Manager Software & Firmware Compatibility Matrix from any computer, access http://support.avaya.com. Select Downloads > Latest TN Circuit Pack, Server, and Media Gateway Firmware and Software Updates > Latest Communication Manager Software &...
Page 190: Rebooting The Server
If the Session Timeout screen appears, close the screen, logoff, and log on again. Select Manage Software, select the option Join this upgrade session in progress and monitor its activity. Click Pickup. 190 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 191: Verifying Reboot Progress
Upgrade tasks for the new standby server (second server) CAUTION: DO NOT CLICK CANCEL past this point. Be patient. If the installation fails, a CAUTION: message displays on the Reboot in Progress window. Note: This Web session will be interrupted by the reboot which occurs during the Note: upgrade of the server.
Page 192: Suppressing Alarms
Verifying software operation To verify the software version. 1. Under Server, click Software Version. 2. Look in the Communication Manager reports as field to verify that the new software is present. 192 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 193: Performing An Integrity Check On The Second S8700-Series Server
Upgrade tasks for the new standby server (second server) Performing an integrity check on the second S8700-Series Server To perform an integrity check on the second S8700-Series Server: 1. On the System Management Interface (formerly known as Maintenance Web Interface), under Administration >...
Page 194: Configuring The Processor Ethernet Interface (On The Ess)
4. Submit the change and exit from the Configure Server wizard. Accessing the server command line interface with ssh protocol Note: Using the ssh protocol to access the server is applicable to Communication Note: Manager Release 3.0 and later. 194 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 195 PuTTY. Note: A version of PuTTY that is defaulted for ssh server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
Page 196: Xl Configuration Considerations
This section applies only to a main server configured for an XL. If you are not enabling the server as an XL configuration, skip this section and proceed to Performing an integrity check on the first S8700-Series Server on page 172. 196 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 197 Upgrade tasks for the new standby server (second server) Note: If the main servers are configured as an XL configuration, ESSs and LSPs also Note: must be configured to be compatible with the main server. To configure the main server as an XL configuration: 1.
Page 198 2. On the Maintenance Web page, under Server Configuration, click Configure Server. The system displays the Review Notices screen. 3. Click Continue until you get to the Specify how you want to use this wizard screen. 198 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 199 Upgrade tasks for the new standby server (second server) CAUTION: For the next step, if you select and save as Extra Large you cannot revert to CAUTION: Standard. If you try to go back to Standard, server translation corruption occurs. 4.
Page 200: Performing An Integrity Check On The Second S8700-Series Server
Communication Manager Release 5.1.x or prior to Communication Manager Release 5.2 or later; and before you upgrade the MAIN Servers from Communication Manager Release 5.1.x to Communication Manager Release 5.2 or later. 200 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 201: Post-Upgrade Tasks
If, before the upgrade, the server served as an http server for IP telephone firmware, download the most recent IP telephone firmware bundle from the Avaya Firmware Download Web site. Installing the IP Telephone firmware bundle reinstates the 46xx IP Telephone Web page in Communication Manager and also makes the 46xx IP Telephone firmware for the tftp or http server capability of the server.
Page 202: Disconnecting From The Standby Server
Active Server IP Address (IP-alias) of the duplex ESS; press Cancel to exit the node-names screen, skip to step 5. If the node name xxx does not exist, add a new node name, using steps 2-4. 202 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 203 Post-Upgrade tasks CAUTION: Choose this node name carefully. If you need to change it after the upgrade, you CAUTION: must delete the ESS and readminister it. Do not delete or re-use the node name for server A because you will need this node name later, when you upgrade the main server.
Page 204: Enabling Scheduled Maintenance With Sat (Main Server Only)
If you recorded any busyouts prior to the conversion you must ensure that they are ● busied-out after the conversion. Checking for translation corruption with SAT (main server only) To check for translation corruption: 1. Type newterm and press Enter. 204 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 205: Resolving Alarms
To back up the translations and system configuration files on the active server: 1. Under Data Backup/Restore, click Backup Now 2. Select the data sets, including: - Avaya Call Processing (ACP) translations, select Save ACP translations prior to backup - Sever and System Files - Security Files Important: If this server is an ESS, select Do NOT save ACP translations prior to backup.
Page 206: Releasing Alarm Suppression (Optional)
If you are on site, connect to the services port on the back of the standby server. If you are off site, log on to the standby server with the actual IP address of the standby server. Resolving alarms To clear alarms: 206 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 207: Backing Up Files On The Standby Server
Backing up files on the standby server To back up the system configuration files on the standby server: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations. 3. Select the backup method. Important:...
Page 208: Starting Call Processing On The Lsps And Esss, If Any
5. Repeat for each LSP or ESS. For more information, see: - Installing and Upgrading the Avaya S8300 Server, 555-234-100. - Installing and Upgrading the Avaya G700 Media Gateway, 03-603333. - Using the Avaya Enterprise Survivable Server (ESS), 03-300428. Logging off all administration applications When you complete all the administration, log off all the applications that you used.
Page 209: Registering Communication Manager
Post-Upgrade tasks Registering Communication Manager Follow standard procedures to register the new software. Issue 1 May 2009...
Page 210 Upgrading Communication Manager on the S8700-Series main or ESS servers from R2.x/R3.x/R4.x/R5.x to 210 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 211: Chapter 3: Upgrading Firmware On Tn Circuit Packs And Ethernet Switches
TN2312AP/BP and TN8412AP circuit packs. Many features available with Communication Manager Release 3.1 cannot be activated unless the circuit packs are on the most current version. Firmware for these products are available from the Avaya Support Web site (http://avaya.com/ support).
Page 212 Upgrading Firmware on TN circuit packs and Ethernet switches 212 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 213: Upgrading Firmware On The Ipsis And Sipis
(TN2312AP/BP) and S8400 IP Interface (SIPI) circuit packs (TN8412AP). Both types of circuit pack must have the most current firmware before the upgrading the software on the Avaya server. Important: All information that follows applies to the TN8412AP as well as the TN2312AP/ Important: BP circuit packs.
Page 214: Prerequisites
- IP connectivity to the server - IP connectivity to the World-Wide Web - MS Internet Explorer 5.5 or 6.0 The latest IPSI firmware, which is available at the Avaya Support Web site (http:// ● avaya.com/support). Click Downloads and select your product. The product can include the S8500-Series Servers, S8700, S8710, or S8720 Server.
Page 215: Determining Current Ipsi Firmware
Prerequisites Determining current IPSI firmware The following steps determine the firmware version on each IPSI. 1. Under IPSI Firmware Upgrades click IPSI Version and select Query All to see the firmware version of each IPSI circuit pack. The output looks something like this: IP address IPSI Name IPSI Board...
Page 216: Upgrade Tasks
A preupgrade service pack is required for an upgrade from Release 2.x.; Note: Preupgrade service pack files, if necessary ● Postupgrade service pack files if necessary ● Security update files (used post-upgrade, if necessary) ● Programmable circuit pack firmware ● 216 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 217 Upgrade Tasks To copy files to the server: 1. Use the System Management Interface (formerly known as Maintenance Web Interface).. Under Miscellaneous, click Download Files. 2. Select File(s) to download from the machine I’m using to connect to the server. Note: Do not select the check box, “Install this file on the local server.”...
Page 218: Upgrade Tasks
IPSIs. Then perform the same steps on the remainder of the IPSIs. The following steps download the firmware to each or all IPSIs. 1. Under IPSI Firmware Upgrades, click Download IPSI Firmware. 218 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 219 Upgrade Tasks 2. Select the time when you want the firmware download to start. You can do it immediately or schedule a time. CAUTION: Select All IPSIs only if the server is shut down during an upgrade or on a new CAUTION: installation.
Page 220 5. Click Activate IPSI Upgrade to start the activation or the clock for the activation schedule. 6. Click Activation Status to view Scheduled firmware resets ● History and status of the resets ● 220 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 221: Interchanging The Ipsis (Duplicated Control Network Only)
Upgrade Tasks 7. If necessary, cancel the resets from this screen. Cancellation affects only the IPSIs that have not yet been reset. The information on this screen applies only to resets started from this screen. This screen does not include the status for resets started through the Communication Manager or from other events such as board removal or power loss.
Page 222: Post-Upgrade Tasks
The following steps list all the IPSIs and their firmware version. 1. Under IPSI Firmware Upgrades click IPSI Version and select Query All to verify that the IPSI circuit packs have the required firmware version. 222 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 223: Upgrading Firmware On Tn Circuit Packs
TN799DP is programmable, but TN799C is not. This programmable capability reduces the need to physically remove circuit packs and return them to Avaya for firmware updates. In addition, with Communication Manager R3.1 and higher, you can use a central firmware...
Page 224 Upgrading firmware on TN circuit packs 224 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 225: Upgrading Firmware On The Avaya Ethernet Switch
Upgrading firmware on the Avaya Ethernet Switch On occasion you might need to upgrade the firmware on the Avaya Ethernet switch. New firmware is available at Avaya Support (http://avaya.com/support). Click Downloads, select the name of the Ethernet switch that you have, then select the firmware for your particular model.
Page 226 Upgrading firmware on the Avaya Ethernet Switch 226 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 227: Appendix A: Accessing The Server
You can access the server either directly or remotely over the customer network or over a modem. Connecting directly and remotely over the customer network are the preferred methods. Remote access over a modem is for Avaya maintenance access only. Connecting to the server directly To access the server directly, plug a laptop computer into the services port on the server.
Page 228 Figure 10: A services laptop computer that is connected directly to the S8300 Server Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) 4. Black CAT5 cross-connect cable 228 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 229 Connecting to the server directly Figure 11: A services laptop computer that is connected directly to S8500-Series Servers cadlsrv3 KLC 093004 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) 4. Black CAT5 cross-connect cable Issue 1 May 2009...
Page 230 100 MGz 100 MGz 133 MGz VDCI cadlsrv2 KLC 042804 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. Network Interface Card (NIC) 4. Black CAT5 crossconnect cable 230 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 231: Computer Specifications
Computer specifications Figure 13: A services laptop computer that is connected directly to the S8730 Server PCIe 2 PCIe 1 ILO 2 ca873srv LAO 081507 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. Network Interface Card (NIC) 4.
Page 232: Network Configuration
For more information, see Accessing the System Management Interface (SMI) on page 235. Note: For Pre-Release 5.2 use the Maintenance Web Interface, and for Release 5.2 Note: use the System Management Interface (SMI). 232 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 233: Connecting To The Server Remotely Over The Network
Connecting to the server remotely over a modem Note: Remote access over a modem is for Avaya services support access only and not Note: for routine administration. Because the server uses the same line to report alarms, the server cannot report new alarms while the line is in use.
Page 234: Dialing Up To The Server
SAMP services port and using the SAMP’s Web pages. For more information, see "Disabling the boot timeout on Release 3.1 using the SAMP Web page" in the Using the Avaya Server Availability Management Processor (SAMP), 03-300322. 234 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 235: Accessing The System Management Interface (Smi)
Accessing the System Management Interface (SMI) To disable the boot timeout of the SAMP: 1. At the command line on the S8500-Series Servers, enter sampcmd. The Welcome banner appears, followed by the SAMP command line. 2. At the SAMP command line, enter serverctrl boot timer disable. The system responds with OK.
Page 236: Using The Command Line Interface
PuTTY. Note: A version of PuTTY that is defaulted for ssh server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
Page 237 Accessing the command line interface with terminal emulation To use a command line interface in a terminal emulation window: Note: Avaya Native Configuration Manager, Avaya Terminal Emulation, and Note: HyperTerminal are the only supported terminal emulation programs. 1. Open your terminal emulation application.
Page 238: Logins
ASG Interactive Response provides this password at 1-800-248-1234 or 1-720-444-5557. Customers can set up their own logins to access Avaya servers. For more information, see the Administering Avaya Aura™ Communication Manager (03-300509). You must have superuser permission to create or change logins and passwords.
Page 239 Network configuration To configure a new network connection: Note: These instructions are for Windows 2000 and Windows XP only. Note: 1. On your computer desktop, right-click My Network Places and left-click Properties to display the Network Connections window. Windows 2000 and Windows XP automatically detects the Ethernet card in your system and creates a LAN connection for you.
Page 240: Browser Settings
For example, if you have the IP addresses 135.9.42.75 and 135.9.113.113, then you can type 135.9.*). 5. Click OK > OK > OK again to close all the dialog boxes. 240 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 241: Appendix B: Dal: Removing Or Installing
Verifying which DAL is installed Appendix B: DAL: Removing or Installing Use these procedures to remove or install a DAL: Verifying which DAL is installed on page 241 ● Removing power from the server on page 242 ● Removing the server from the rack on page 242 ●...
Page 242: Removing Power From The Server
1. Label and remove all cables from the front and back panels of the server. 2. Release the two (2) locking clips on each side of the server (Note 1 in Removing the server from the rack). 242 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 243 Removing the server from the rack Figure 14: Removing the server from the rack COMP h3df87rk LAO 101905 Figure notes: 1. Release both locking clips 2. Pull server straight out to remove 3. Pull the server straight out of the rails. Issue 1 May 2009...
Page 244: Removing The Cover From The Server
2. Lift the cover straight up and set it aside. 3. Lower the hinged access panel. Removing the PCI riser cage To remove the riser cage: 1. Release the two (2) thumbscrews (Note 1 in Figure 16). 244 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 245: Removing The Dal
Removing the DAL Figure 16: Removing the PCI riser cage h3df87cr LAO 102505 Figure notes: 1. Loosen both thumbscrews 2. Lift riser cage straight up 2. Lift the riser cage straight up and set it on the antistatic mat. Removing the DAL If you do not have to remove the DAL circuit pack, skip to Installing the DAL2 in the S8710 or S8720...
Page 246 Figure 17: Removing the DAL circuit pack h3dsdalr LAO 102505 Figure notes: 1. Push the locking tab in 3. Pull the DAL circuit pack straight out 2. Release the locking lever 246 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 247: Installing The Dal2 In The S8710 Or S8720
Installing the DAL2 in the S8710 or S8720 Installing the DAL2 in the S8710 or S8720 To install the DAL2 cards: 1. Remove the DAL2 card from its protective packaging and set it on the antistatic mat beside the riser assembly. 2.
Page 248: Replacing The Pci Riser Cage
Replacing the PCI riser cage To replace the riser cage: 1. Align the three tabs of the riser cage with the guides on the server chassis as shown in Figure 248 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 249 Installing the DAL2 in the S8710 or S8720 Figure 19: Replacing the PCI riser cage h3df87ci LAO 102505 Figure notes: 1. Align tabs and insert carrier into 2. Tighten both thumbscrews connector 2. Slide the riser cage in the slots until it rests on the base of the chassis and is aligned with the two thumbscrew holes (Note 1).
Page 250: Replacing The Cover On The Server
20). 4. Remove the PCI riser cage (see 3 in Figure 20). Important: Do not disconnect the disk drive controller cables. Leave them connected while Important: installing the DAL2 card. 250 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 251 Installing the DAL2 in the S8730 Server Figure 20: Removing the PCI riser cage on the S8730 hw873ccr LAO 072407 5. Remove the blank expansion slot cover from the PCI riser cage. 6. Remove the PCI retaining clip. Issue 1 May 2009...
Page 252 13. Return the Trox wrench to the Trox wrench holder (1 on Figure 20). 14. Install the access cover on the server. 15. Press down on the hood latch handle to lock the access panel in place. 252 Upgrading Avaya Aura™ Communication Manager on Avaya S8xxx Servers...
Page 253: Index
Index Index connecting ..to standby server corruption of translations ..alarm suppression, releasing ....checking for alarms .
Page 254 Index ..... . SIPI configure for S8720 in extra large (XL) configuration175 Maintenance Web Interface ....starting maintenance, sceduled h.248 gateways...
Page 255 Index ..S8700-series Server checking for ....interchanging servers S8720 in extra large (XL) configuration ..configuring main server S8730 upgrade firmware...
Page 256 Index Issue 1 May 2009...

Avaya S8 Series Manual

Chapter 1: Introduction

Firmware Upgrades

Additional Documentation

Upgrading to Communication Manager Release 5.2

Upgrade Procedures

Duplicated Enterprise Survivable Server (ESS) Upgrade

Resources

How this Book Is Designed and Organized

Chapter 2: Upgrading Software on Servers

Common Prerequisites for All Upgrades

Preserving Connections While Upgrading an S8700-Series Server

Upgrade Modules

Upgrading Communication Manager from 1.X, 2.X and Replacing S8300A Server with an S8300B/ C/D Server (Migration from S8300A to S8300C/D)

Introduction

Pre-Requisites

Pre-Upgrade Service Pack Requirements

Tasks Checklist

Upgrading Communication Manager from 2.X, 3.X or 4.X to 5.X and Replacing S8300B Server with an S8300C/D Server (Migration from S8300B to S8300C/D)

Introduction

Pre-Requisites

Pre-Upgrade Service Pack Requirements

Tasks Checklist

Upgrading Communication Manager from 2.X, 3.X, or 4.X to 5.X on an S8300 Server or S8300 LSP

Introduction

Prerequisites

Tasks

Upgrading Communication Manager on Avaya S8400 Server from R3.X/R4.X/R5.X to R5.2 Using Manage Software

Prerequisites

Preupgrade Tasks

Upgrade Tasks

Post-Upgrade Tasks

Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.X/R3.X/R4.X/R5.X to Release 5.2 Using Manage Software

Prerequisites

Preupgrade Tasks

Upgrade Tasks

Post-Upgrade Tasks

Upgrading Communication Manager on the S8700-Series Main or ESS Servers from R2.X/R3.X/R4.X/R5.X to 5.2 Using Manage Software

Prerequisites

Verifying the Status of ESS Servers

Preupgrade Tasks

Clearing the Web Browser Cache on the Laptop

Clearing the Web Browser Cache on the Laptop

Upgrade Tasks for the First Server

Upgrade Tasks for the New Standby Server (Second Server)

Post-Upgrade Tasks

Chapter 3: Upgrading Firmware on TN Circuit Packs and Ethernet Switches

Prerequisites

Upgrade Modules

Upgrading Firmware on the Ipsis and Sipis

Prerequisites

Upgrade Tasks

Upgrading Firmware on TN Circuit Packs

Upgrading Firmware on the Avaya Ethernet Switch

Appendix A: Accessing the Server

Connecting to the Server Directly

Computer Specifications

Network Configuration

Connecting to the Server Remotely over the Network

Connecting to the Server Remotely over a Modem

Accessing the System Management Interface (SMI)

Using the Command Line Interface

Network Configuration

Logins

Browser Settings

Quick Links

Related Manuals for Avaya S8 Series

Summary of Contents for Avaya S8 Series