Fuji Xerox DocuPrint P235 db Online User's Manual

Fuji Xerox DocuPrint P235 db Online User's Manual

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DocuPrint P235 db
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DocuPrint P275 dw
Online User's Guide

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Summary of Contents for Fuji Xerox DocuPrint P235 db

  • Page 1 DocuPrint P235 db DocuPrint P235 d DocuPrint P275 dw Online User's Guide...
  • Page 2: Table Of Contents

    Network Management Software and Utilities ....................54 Learn about Network Management Software and Utilities ..............55 Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network ........56 Before Configuring Your Fuji Xerox Machine for a Wireless Network ..........57 Configure Your Machine for a Wireless Network................
  • Page 3 Improve the Print Quality..........................174 Network Problems............................179 Error Messages ..........................180 Where Can I Find My Fuji Xerox Machine's Network Settings? ............181 I Cannot Complete the Wireless Network Setup Configuration............182 My Fuji Xerox Machine Cannot Print over the Network..............184...
  • Page 4 Menu Table (for LCD Models) ......................221 Change Machine Settings from Your Computer..................229 Change Machine Settings Using Web Based Management ............230 Appendix............................234 Specifications ............................. 235 How to Enter Text on Your Fuji Xerox Machine..................240 Supplies ..............................241 Contacting Fuji Xerox..........................242...
  • Page 5: Before You Use Your Fuji Xerox Machine

    Home > Before You Use Your Fuji Xerox Machine Before You Use Your Fuji Xerox Machine • Definitions of Notes • Trademarks • Important Note...
  • Page 6: Definitions Of Notes

    Home > Before You Use Your Fuji Xerox Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
  • Page 7: Trademarks

    All product/brand names are trademarks or registered trademarks of the respective holders. Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.
  • Page 8: Important Note

    Home > Before You Use Your Fuji Xerox Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries.
  • Page 9: Introduction To Your Fuji Xerox Machine

    Home > Introduction to Your Fuji Xerox Machine Introduction to Your Fuji Xerox Machine • Control Panel Overview • LED Patterns and Indications (for Models Without an LCD) • ® Access Fuji Xerox Utilities (Windows...
  • Page 10: Control Panel Overview

    Home > Introduction to Your Fuji Xerox Machine > Control Panel Overview Control Panel Overview DocuPrint P235 db Power On/Off Button • Turn on the machine by pressing • Turn off the machine by pressing and holding 2. Toner LED The Toner LED indicates that the Toner is low.
  • Page 11 When the WiFi light is on, your Fuji Xerox machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
  • Page 12 6. Near Field Communication (NFC) (DocuPrint P275 dw) ™ If your Android device supports the NFC feature, you can print from your device by touching it to the NFC symbol on the control panel. Related Information • Introduction to Your Fuji Xerox Machine...
  • Page 13: Led Patterns And Indications (For Models Without An Lcd)

    Home > Introduction to Your Fuji Xerox Machine > LED Patterns and Indications (for Models Without an LCD) LED Patterns and Indications (for Models Without an LCD) Related Models: DocuPrint P235 db The LEDs on your machine's control panel light up, dim, or blink to indicate machine status.
  • Page 14 LED indication Status Meaning Cancel Printing The machine is canceling the job. Related Information • Introduction to Your Fuji Xerox Machine...
  • Page 15: Access Fuji Xerox Utilities (Windows ® )

    Introduction to Your Fuji Xerox Machine > Access Fuji Xerox Utilities (Windows ® Access Fuji Xerox Utilities (Windows Fuji Xerox Utilities is an application launcher that offers convenient access to all Fuji Xerox applications installed on your computer. 1. Do one of the following: ®...
  • Page 16 Related Information • Introduction to Your Fuji Xerox Machine ® • Uninstall the Fuji Xerox Software and Drivers (Windows...
  • Page 17: Uninstall The Fuji Xerox Software And Drivers (Windows ® )

    ® ® • (Windows 7, Windows Server 2008 and Windows Server 2008 R2) Click (Start) > All Programs > Fuji Xerox > Fuji Xerox Utilities. ® ® • (Windows 8 and Windows Server 2012) Tap or click (Fuji Xerox Utilities) either on the Start screen or the desktop.
  • Page 18: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Using Special Paper...
  • Page 19: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Paper in the Manual Feed Slot...
  • Page 20: Load And Print Using The Paper Tray

    Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray...
  • Page 21: Load Paper In The Paper Tray

    Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
  • Page 22 5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information •...
  • Page 23: Load And Print Paper In The Manual Feed Slot

    Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot •...
  • Page 24 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 25 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 26 Related Information • Load and Print Paper in the Manual Feed Slot...
  • Page 27 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot Before loading, press the corners and sides of the envelopes to make them as flat as possible. When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 28 • Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. •...
  • Page 29: Paper Settings

    Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...
  • Page 30: Change The Paper Size And Paper Type

    Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Related Models: DocuPrint P235 d/DocuPrint P275 dw When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time.
  • Page 31: Change The Check Paper Size Setting

    Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting Related Models: DocuPrint P235 d/DocuPrint P275 dw When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray, asking if you changed the paper size and paper type.
  • Page 32: Unprintable Area

    Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.
  • Page 33: Using Special Paper

    • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Fuji Xerox warranty or service agreement. Related Information • Paper Handling...
  • Page 34: Print

    Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Mac) • Cancel a Print Job • Test Print...
  • Page 35: Print From Your Computer (Windows ® )

    ® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Document (Windows • ® Print Settings (Windows • ® Change the Default Print Settings (Windows • ® ™ Print a Document Using the PS3 emulate Printer Driver (PostScript Language ®...
  • Page 36: Print A Document (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Print a Document (Windows ® Print a Document (Windows 1. Select the print command in your application. 2. Select FX DocuPrint XXXXX (where XXXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 37 Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows...
  • Page 38: Print Settings (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 39 5. Resolution Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 6. Print Settings Select the type of document you want to print. Manual Settings... Specify advanced settings such as brightness, contrast, and other settings.
  • Page 40 9. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1.
  • Page 41 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5. Toner Save Mode Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but are still legible.
  • Page 42: Change The Default Print Settings (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Change the Default Print Settings (Windows ® Change the Default Print Settings (Windows When you change an application's print settings, the changes only apply to documents printed with that ®...
  • Page 43: Print A Document Using The Ps3 Emulate Printer Driver (Postscript ® 3 ™ Language Emulation) (Windows ® )

    The PS3 emulate printer driver lets you print PostScript data more clearly. To install the PS driver (PS3 emulate printer driver), launch the Fuji Xerox installation disc, select Custom in the Select Machine section, and then select the PS Driver check box.
  • Page 44: Monitor The Status Of The Machine From Your Computer (Windows ® )

    (Windows 8 and Windows Server 2012) Click (Fuji Xerox Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. ® ® (Windows 8.1 and Windows Server...
  • Page 45: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Monitor the Status of the Machine from Your Computer (Mac)
  • Page 46: Print A Document (Mac)

    1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select FUJI XEROX DocuPrint XXXXX (where XXXXX is your model name). For more page setup options, click the Show Details button.
  • Page 47: Print Options (Mac)

    Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 48 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
  • Page 49 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
  • Page 50 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
  • Page 51 Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Related Information • Print from Your Computer (Mac) • Print a Document (Mac)
  • Page 52: Monitor The Status Of The Machine From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) > Monitor the Status of the Machine from Your Computer (Mac) Monitor the Status of the Machine from Your Computer (Mac) The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get immediate notification of error messages, such as paper empty or paper jam, at preset update intervals.
  • Page 53 • Printing Problems...
  • Page 54: Cancel A Print Job

    Home > Print > Cancel a Print Job Cancel a Print Job 1. On the machine's control panel, press and hold Go for about two seconds to cancel the current print job. To cancel multiple print jobs, press and hold Go for six seconds. Related Information •...
  • Page 55: Test Print

    Home > Print > Test Print Test Print Related Models: DocuPrint P235 d/DocuPrint P275 dw If there are problems with print quality, follow these instructions to do a test print: 1. Press a or b to display the [Printer] option, and then press OK. 2.
  • Page 56: Network

    Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
  • Page 57: Supported Basic Network Features

    ® Windows Printing BRAdmin Light Web Based Management Status Monitor Vertical Pairing • Go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/ to download the latest version of BRAdmin Light. Related Information • Network...
  • Page 58: Network Management Software And Utilities

    Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Fuji Xerox machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...
  • Page 59: Learn About Network Management Software And Utilities

    BRAdmin Light (Windows BRAdmin Light is a utility for the initial setup of Fuji Xerox network-connected devices. This utility can search for Fuji Xerox products on your network, view the status and configure the basic network settings, such as IP address.
  • Page 60: Additional Methods Of Configuring Your Fuji Xerox Machine For A Wireless Network

    > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Fuji Xerox installation disc. • Before Configuring Your Fuji Xerox Machine for a Wireless Network •...
  • Page 61: Before Configuring Your Fuji Xerox Machine For A Wireless Network

    • Although the Fuji Xerox machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
  • Page 62: Configure Your Machine For A Wireless Network

    For Windows , follow these instructions: • The printer driver for Mac is available from the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/. 2. The opening screen appears automatically. Choose your language, and then follow the on-screen instructions.
  • Page 63: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.
  • Page 64: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 65 Routers or access points that support WPS are marked with this symbol: 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK. 3.
  • Page 66 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.
  • Page 67: Configure Your Machine For A Wireless Network Using The Machine's Control Panel Setup Wizard

    WEP key only. • If you need assistance during setup and want to contact Fuji Xerox customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
  • Page 68 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.
  • Page 69: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Fuji Xerox machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
  • Page 70 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Fuji Xerox installation disc into your computer or go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com/.
  • Page 71: Use Wi-Fi Direct

    Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
  • Page 72 ® Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to configure a secured wireless network between your Fuji Xerox machine and a mobile device, such as an ™ ® Android device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
  • Page 73 Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
  • Page 74 Wi-Fi Direct Network Configuration Overview Related Models: DocuPrint P275 dw The following instructions offer five methods for configuring your Fuji Xerox machine in a wireless network environment. Select the method you prefer for your environment: Check your mobile device for configuration.
  • Page 75 ™ • Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup (WPS) • Configure Your Wi-Fi Direct Network Manually...
  • Page 76 • When your Fuji Xerox machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK.
  • Page 77 Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network ™ Using the One-Push Method of Wi-Fi Protected Setup...
  • Page 78 OK. To search for available devices again, press [<Rescan>], and then press OK. 7. Do one of the following: • Press b to display the PIN on your Fuji Xerox machine, enter the PIN in your mobile device, and then go to the next step. •...
  • Page 79 Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network ™ Using the PIN Method of Wi-Fi Protected Setup...
  • Page 80 Home > Network > Additional Methods of Configuring Your Fuji Xerox Machine for a Wireless ® Network > Use Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: DocuPrint P275 dw If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
  • Page 81: Advanced Network Features

    Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report...
  • Page 82: Print The Network Configuration Report

    3. Press OK. 4. Press Go. Related Information • Advanced Network Features • Where Can I Find My Fuji Xerox Machine's Network Settings? • I Want to Check that My Network Devices are Working Correctly • Access Web Based Management...
  • Page 83: Print The Wlan Report

    The machine will print the WLAN Report. Related Information • Advanced Network Features • Wireless LAN Report Error Codes • My Fuji Xerox Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
  • Page 84 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Fuji Xerox machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
  • Page 85 Try starting again after few minutes in order to avoid effects from other access points. Related Information • Print the WLAN Report • My Fuji Xerox Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ •...
  • Page 86: Technical Information For Advanced Users

    Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings...
  • Page 87: Reset The Network Settings To The Factory Settings

    Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings Related Models: DocuPrint P235 d/DocuPrint P275 dw You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
  • Page 88: Security

    Home > Security Security • Lock the Machine Settings • Network Security Features...
  • Page 89: Lock The Machine Settings

    Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Fuji Xerox customer service.
  • Page 90: Setting Lock Overview

    Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
  • Page 91 Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Press a or b to display the [General Setup] option, and then press OK. 2.
  • Page 92 Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Press a or b to display the [General Setup] option, and then press OK. 2.
  • Page 93 Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Press a or b to display the [General Setup] option, and then press OK. 2.
  • Page 94: Network Security Features

    Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely...
  • Page 95: Before Using Network Security Features

    Related Models: DocuPrint P235 d/DocuPrint P275 dw Your Fuji Xerox machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
  • Page 96: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
  • Page 97 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Related Models: DocuPrint P235 d/DocuPrint P275 dw Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
  • Page 98 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS Related Models: DocuPrint P235 d/DocuPrint P275 dw SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers ®...
  • Page 99 Related Models: DocuPrint P235 d/DocuPrint P275 dw The primary benefit of using SSL/TLS on Fuji Xerox machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
  • Page 100 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Fuji Xerox machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
  • Page 101 Supported Security Certificate Features Related Models: DocuPrint P235 d/DocuPrint P275 dw Your Fuji Xerox machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
  • Page 102 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
  • Page 103 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Fuji Xerox machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
  • Page 104 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Fuji Xerox Machine...
  • Page 105 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw 1.
  • Page 106 17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
  • Page 107 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- ® signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights ®...
  • Page 108 4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate..
  • Page 109 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse..9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
  • Page 110 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
  • Page 111 > Import and Export the Self-signed Certificate on your Fuji Xerox Machine Import and Export the Self-signed Certificate on your Fuji Xerox Machine You can store the self-signed certificates on your Fuji Xerox machine and manage them by importing and exporting. •...
  • Page 112 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Fuji Xerox Machine > Import the Self-signed Certificate Import the Self-signed Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw 1.
  • Page 113 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Fuji Xerox Machine > Export the Self-signed Certificate Export the Self-signed Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw 1.
  • Page 114 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Fuji Xerox Machine • Import and Export the Certificate and Private Key...
  • Page 115 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) Related Models: DocuPrint P235 d/DocuPrint P275 dw A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the...
  • Page 116 The CSR appears on your screen. Save the CSR as a file or copy and paste it into an online CSR form offered by a Certificate Authority. 12. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. ®...
  • Page 117 > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Fuji Xerox Machine Install a Certificate on Your Fuji Xerox Machine Related Models: DocuPrint P235 d/DocuPrint P275 dw When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
  • Page 118: Import And Export The Certificate And Private Key

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
  • Page 119 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 120 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 121: Import And Export A Ca Certificate

    Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Fuji Xerox machine. • Import a CA Certificate • Export a CA Certificate...
  • Page 122 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw 1.
  • Page 123 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate Related Models: DocuPrint P235 d/DocuPrint P275 dw 1.
  • Page 124 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Fuji Xerox Machine Self-signed Certificate or Certificate Issued by a CA...
  • Page 125 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using Web Based Management Related Models: DocuPrint P235 d/DocuPrint P275 dw To manage your network machine securely, you must use management utilities with security protocols.
  • Page 126 In this mode, the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol. When you use SNMPv3 read-write access and v1/v2c read-only access mode, some Fuji Xerox applications (such as BRAdmin Light) that access the print server do not work correctly since they authorise the read-only access of version 1 and version 2c.
  • Page 127 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS Related Models: DocuPrint P235 d/DocuPrint P275 dw To print documents securely with IPP protocol, use the IPPS protocol. 1.
  • Page 128: Send An Email Securely

    Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
  • Page 129 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management Related Models: DocuPrint P235 d/DocuPrint P275 dw We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
  • Page 130: Email Server Settings

    Send an Email with User Authentication Related Models: DocuPrint P235 d/DocuPrint P275 dw Your Fuji Xerox machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server.
  • Page 131 Related Models: DocuPrint P235 d/DocuPrint P275 dw Your Fuji Xerox machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS.
  • Page 132 Port Number If you select SSL, the Port value will be changed to match the protocol. To change the port number manually, type the port number after you choose SSL/TLS. You must configure your machine's SMTP communication method to match the method used by your email server.
  • Page 133: Mobile

    Home > Mobile Mobile • Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Print Utility • Near-Field Communication (NFC)
  • Page 134: Google Cloud Print

    Home > Mobile > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile • ™...
  • Page 135: Google Cloud Print Overview

    Home > Mobile > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Related Models: DocuPrint P235 d/DocuPrint P275 dw ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
  • Page 136: Before Using Google Cloud Print

    Home > Mobile > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
  • Page 137 ™ In order to use Google Cloud Print , your Fuji Xerox machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
  • Page 138 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Fuji Xerox machine is successfully registered, it will appear in the My devices field. Related Information •...
  • Page 139 Before you begin to register your machine, confirm that the correct date and time are set on the machine. 1. Confirm that your Fuji Xerox machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
  • Page 140: Print From Google Chrome ™ Or Chrome Os

    Print from Google Chrome or Chrome OS Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Make sure your Fuji Xerox machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon.
  • Page 141: Print From Google Drive ™ For Mobile

    Mobile ™ Print from Google Drive for Mobile Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Make sure your Fuji Xerox machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.
  • Page 142: Print From Gmail ™ Webmail Service For Mobile

    Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Make sure your Fuji Xerox machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
  • Page 143: Airprint

    Home > Mobile > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint...
  • Page 144: Airprint Overview

    Home > Mobile > AirPrint > AirPrint Overview AirPrint Overview Related Models: DocuPrint P235 d/DocuPrint P275 dw AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
  • Page 145: Before Using Airprint

    Home > Mobile > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser)
  • Page 146 Safari. To configure your Fuji Xerox machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Fuji Xerox machine supports a wired network, you can use a network cable to connect to the wireless access point/router.
  • Page 147 Browser) Related Models: DocuPrint P235 d/DocuPrint P275 dw Confirm that your Fuji Xerox machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 148: Print Using Airprint

    Home > Mobile > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Using AirPrint (macOS) • Print Using AirPrint (macOS)
  • Page 149 Related Models: DocuPrint P235 d/DocuPrint P275 dw The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Fuji Xerox machine is turned on. 2. Use Safari to open the page that you want to print.
  • Page 150 Before Using AirPrint (macOS) Related Models: DocuPrint P235 d/DocuPrint P275 dw Before printing using macOS, add your Fuji Xerox machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners.
  • Page 151 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Fuji Xerox machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Fuji Xerox machine.
  • Page 152: Mobile Printing For Windows

    Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Fuji Xerox machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.
  • Page 153: Mopria ® Print Service

    ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Fuji Xerox machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.
  • Page 154: Print Utility

    Home > Mobile > Print Utility Print Utility The Print Utility program allows you to print from your iOS or Android mobile device. For an Android mobile device with the NFC function, you can tap the device onto the NFC reader of the printer to start printing and connecting to the printer.
  • Page 155: Near-Field Communication (Nfc)

    Home > Mobile > Near-Field Communication (NFC) Near-Field Communication (NFC) Related Models: DocuPrint P275 dw Near-Field Communication (NFC) allows for simple transactions, data exchange, and wireless connections between two devices that are in close range of each other. ™ If your Android device is NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel.
  • Page 156: Iprint&Scan For Mac

    Home > iPrint&Scan for Mac iPrint&Scan for Mac • iPrint&Scan Overview...
  • Page 157: Iprint&Scan Overview

    Use iPrint&Scan for Mac to print from your computer. The following screen shows an example of iPrint&Scan. The actual screen may differ depending on the version of the application. • For Mac Install iPrint&Scan from the Fuji Xerox installation disc. Related Information • iPrint&Scan for Mac •...
  • Page 158: Troubleshooting

    Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Fuji Xerox machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Fuji Xerox customer service or your local Fuji Xerox dealer.
  • Page 159: Error And Maintenance Indications

    > Error and Maintenance Indications Error and Maintenance Indications Related Models: DocuPrint P235 db As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and the Status Monitor indicates the appropriate message.
  • Page 160 LED Indication Status Monitor Cause Action Drum ! The corona wire on the drum Clean the corona wire on the unit must be cleaned. drum unit. The drum unit or the toner Remove the toner cartridge and cartridge and drum unit drum unit assembly, remove the assembly is not installed toner cartridge from the drum...
  • Page 161 Press and hold to turn mechanical problem. the machine off, wait a few minutes, and then turn it on again. • If the problem continues, contact Fuji Xerox customer service. Related Information • Troubleshooting • Replace Supplies • Replace the Drum Unit...
  • Page 162 • Clean the Corona Wire...
  • Page 163: Error And Maintenance Messages (Docuprint P235 D/Docuprint P275 Dw)

    (DocuPrint P275 dw) ™ Make sure the NFC settings of both your Fuji Xerox machine and your Android device are set to On. As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
  • Page 164 Error Message Cause Action Drum ! The corona wire on the drum unit Clean the corona wire on the drum unit. must be cleaned. See Related Information: Clean the Corona Wire. If the problem continues, replace the drum unit with a new one. The drum unit or the toner Remove the drum unit, remove the toner cartridge and drum unit assembly...
  • Page 165: Replace Toner

    • If the problem continues, contact Fuji Xerox customer service. Replace Drum It is time to replace the drum unit. Replace the drum unit with a new one.
  • Page 166 • Replace Supplies • Replace the Drum Unit • Clean the Corona Wire...
  • Page 167: Paper Jams

    Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
  • Page 168: Paper Is Jammed In The Paper Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
  • Page 169: Paper Is Jammed In The Back Of The Machine

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
  • Page 170 5. Close the fusing unit cover. If you print on envelopes, pull down the green envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...
  • Page 171: Paper Is Jammed Inside The Machine

    Otherwise, it may cause injuries or burns, and even worse, may generate smoke if you keep operating the product with a paper jammed. Switch off the product promptly and contact your local Fuji Xerox representative for more information.
  • Page 172 6. Close the front cover. Related Information • Paper Jams...
  • Page 173: Paper Is Jammed In The 2-Sided Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1.
  • Page 174 6. If paper is not caught inside the 2-sided tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8.
  • Page 175: Printing Problems

    Home > Troubleshooting > Printing Problems Printing Problems Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again. Check that the correct printer driver has been installed and selected.
  • Page 176 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Fuji Xerox printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
  • Page 177 ® • Monitor the Status of the Machine from Your Computer (Windows • Monitor the Status of the Machine from Your Computer (Mac) • Cancel a Print Job • Clean the Paper Pick-up Rollers...
  • Page 178: Improve The Print Quality

    IMPORTANT Using non-Fuji Xerox supplies may affect the print quality, hardware performance, and machine reliability. 1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that meets our specifications.
  • Page 179 • Replace the toner cartridge with a new toner cartridge. • The fusing unit may be contaminated. Contact Fuji Xerox customer service. • Make sure the media type setting in the driver matches the type of paper you are using.
  • Page 180 Examples of poor print quality Recommendation • Clean the drum unit. • The drum unit may be damaged. ABCDEFGH Replace the drum unit with a new drum unit. abcdefghijk A B C D a b c d e 0 1 2 3 4 Lines across the page •...
  • Page 181 Printed pages have toner stains down the page • The fusing unit may be contaminated. Contact Fuji Xerox customer service. • Make sure foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine ABCDEFGH and around the toner cartridge and drum unit.
  • Page 182 Examples of poor print quality Recommendation • Make sure the media type setting in the printer driver matches the type of paper you are using. • Choose Improve Toner Fixing mode in the printer driver. If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.
  • Page 183: Network Problems

    Troubleshooting > Network Problems Network Problems • Error Messages • Where Can I Find My Fuji Xerox Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Fuji Xerox Machine Cannot Print over the Network •...
  • Page 184: Error Messages

    > Network Problems > Error Messages Error Messages Related Models: DocuPrint P275 dw Your Fuji Xerox machine will display an error message if an error occurs. The most common error messages are shown in the table. Error Cause Action Messages...
  • Page 185: Where Can I Find My Fuji Xerox Machine's Network Settings

    Home > Troubleshooting > Network Problems > Where Can I Find My Fuji Xerox Machine's Network Settings? Where Can I Find My Fuji Xerox Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...
  • Page 186: I Cannot Complete The Wireless Network Setup Configuration

    Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Fuji Xerox machine as a G/O. Your Fuji Xerox machine is Move your Fuji Xerox machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 187 Action Interface Direct configuration, do the • If you are using your Fuji Xerox machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. Related Information •...
  • Page 188: My Fuji Xerox Machine Cannot Print Over The Network

    Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Fuji Xerox machine still cannot print, uninstall the printer driver and reinstall it. Related Information •...
  • Page 189 • Print the WLAN Report • Wireless LAN Report Error Codes • I Want to Check that My Network Devices are Working Correctly...
  • Page 190: I Want To Check That My Network Devices Are Working Correctly

    Status or Wireless Link Status is Link OK. Configuration Report or the Printer Settings page. Check that you can Ping the Fuji Xerox machine from your computer using the IP address Wired/Wireless "ping" the Fuji Xerox ® or the node name in the Windows...
  • Page 191: Google Cloud Print Problems

    > Google Cloud Print Problems Google Cloud Print Problems Related Models: DocuPrint P235 d/DocuPrint P275 dw Difficulty Suggestions My Fuji Xerox machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled.
  • Page 192: Airprint Problems

    Related Models: DocuPrint P235 d/DocuPrint P275 dw Difficulty Suggestions My Fuji Xerox machine is not displayed in the printer list. Make sure your Fuji Xerox machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Fuji Xerox machine.
  • Page 193: Other Problems

    (Windows If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Fuji Xerox product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Fuji Xerox software.
  • Page 194: Machine Information

    Home > Troubleshooting > Machine Information Machine Information • Check the Serial Number • Check the Firmware Version • Reset Functions Overview • Reset Your Fuji Xerox Machine...
  • Page 195: Check The Serial Number

    Home > Troubleshooting > Machine Information > Check the Serial Number Check the Serial Number Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Serial No.] option, and then press OK. The machine displays the serial number on the LCD.
  • Page 196: Check The Firmware Version

    Home > Troubleshooting > Machine Information > Check the Firmware Version Check the Firmware Version Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Firmware Version] option, and then press OK. The machine displays the firmware version on the LCD.
  • Page 197: Reset Functions Overview

    2. Network Settings Reset (For Network Models) Reset the print server back to its default factory settings (includes Password and IP Address information). 3. Factory Reset Fuji Xerox strongly recommends you perform this operation when you dispose of the machine. Related Information •...
  • Page 198: Reset Your Fuji Xerox Machine

    Home > Troubleshooting > Machine Information > Reset Your Fuji Xerox Machine Reset Your Fuji Xerox Machine Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Press a or b to display the [Initial Setup] option, and then press OK. 2. Press a or b to display the [Reset] option, and then press OK.
  • Page 199: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Check the Remaining Part Life...
  • Page 200: Replace Supplies

    It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.
  • Page 201 IMPORTANT • Fuji Xerox machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Fuji Xerox Original toner cartridges. Fuji Xerox cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. The machine may not detect toner or toner cartridges of other specifications correctly but may instead detect such items as standard yield toner cartridges.
  • Page 202: Replace The Toner Cartridge

    Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
  • Page 203 Fuji Xerox Original replacement toner cartridges. Use or attempted use of third party toner and/or cartridges in the Fuji Xerox machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.
  • Page 204: Replace The Drum Unit

    Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
  • Page 205 The machine should be used only in a clean, dust-free environment with adequate ventilation. • Printing with a non-Fuji Xerox drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Fuji Xerox drum unit.
  • Page 206: Clean The Machine

    Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
  • Page 207 Related Information • Routine Maintenance • Clean the Corona Wire • Clean the Drum Unit Using Drum Dot Print • Clean the Paper Pick-up Rollers...
  • Page 208: Clean The Corona Wire

    Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire Clean the Corona Wire If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire. 1. Open the front cover. 2.
  • Page 209: Clean The Drum Unit Using Drum Dot Print

    If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> DocuPrint P235 db >> DocuPrint P235 d/DocuPrint P275 dw DocuPrint P235 db 1.
  • Page 210 8. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 9. Turn the edge of the drum unit towards you while looking at the drum surface to find the mark. IMPORTANT •...
  • Page 211 NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 11. Push the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 12.
  • Page 212 9. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear is on the left side. 10. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”.
  • Page 213 IMPORTANT • To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the end. 12. Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material on the surface comes off.
  • Page 214: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1.
  • Page 215: Check The Remaining Part Life

    Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life Related Models: DocuPrint P235 d/DocuPrint P275 dw 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Parts Life] option, and then press OK. 3.
  • Page 216: Machine Settings

    Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Fuji Xerox machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
  • Page 217: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Menu Table (for LCD Models)
  • Page 218: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Reduce Toner Consumption • Reduce Printing Noise •...
  • Page 219 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown Related Models: DocuPrint P235 d/DocuPrint P275 dw The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode.
  • Page 220 Deep Sleep mode uses less power than Sleep mode. Applicable Models Machine's Control Panel in Deep Conditions That Will Wake the Sleep Mode Machine DocuPrint P235 db • The machine receives a job. • Someone presses a button on the The Ready LED is dimmed.
  • Page 221 • To start printing, press on the control panel and then send a print job. >> DocuPrint P235 db >> DocuPrint P235 d/DocuPrint P275 dw DocuPrint P235 db 1. Make sure that the front cover is closed and the power cord is plugged in.
  • Page 222 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Related Models: DocuPrint P235 d/DocuPrint P275 dw Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter.
  • Page 223 Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> DocuPrint P235 db >> DocuPrint P235 d/DocuPrint P275 dw DocuPrint P235 db 1.
  • Page 224 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Related Models: DocuPrint P235 d/DocuPrint P275 dw Change the LCD language if needed. This feature is not available in some countries.
  • Page 225: Menu Table (For Lcd Models)

    Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) Menu Table (for LCD Models) • Access Menus and Change Your Machine's Settings • Settings Tables...
  • Page 226 Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Related Models: DocuPrint P235 d/DocuPrint P275 dw Use the control panel to access the machine's menus and change various settings.
  • Page 227: Settings Tables

    Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) > Settings Tables Settings Tables Related Models: DocuPrint P235 d/DocuPrint P275 dw Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
  • Page 228 Level 1 Level 2 Description Print Options Font List Print the font list and samples. Test Print Print a test page. 2-sided 2-sided Turn 2-sided printing off or on and select flip on long edge or short Print edge. (For automatic 2-sided printing models) Single Image For a print job where the last page is a 1-sided image, select the 1-...
  • Page 229 Allocate the IP address from the link-local address range automatically IPv6 Enable or disable the IPv6 protocol. Setup Wizard Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Fuji Xerox installation disc.
  • Page 230 Level 1 Level 2 Level 3 Level 4 Descriptions WLAN Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code. WLAN Status Status Display the wireless Ethernet link status. Signal Display the signal condition.
  • Page 231: Wired Status

    Level 1 Level 2 Level 3 Level 4 Descriptions Wired LAN TCP/IP Subnet Mask - Enter the Subnet mask. Gateway Enter the Gateway address. Node Name Enter the Node name. WINS Config - Select the WINS configuration mode. WINS Server Primary Specify the IP address of the primary WINS server.
  • Page 232: Initial Setup

    Life is approximate and may vary by type of use. [Initial Setup] Level 1 Level 2 Description Reset Machine Reset Restore all the machine settings that you have changed. Network Reset Restore all network settings back to the factory settings. Factory Reset Restores all the machine's settings to the factory defaults.
  • Page 233: Change Machine Settings From Your Computer

    Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Fuji Xerox Machine's Network Settings? • Network Management Software and Utilities...
  • Page 234: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 235 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Related Models: DocuPrint P235 d/DocuPrint P275 dw Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 236 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management Related Models: DocuPrint P235 d/DocuPrint P275 dw • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
  • Page 237 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management Related Models: DocuPrint P235 d/DocuPrint P275 dw We recommend setting a login password to prevent unauthorised access to Web Based Management.
  • Page 238: Appendix

    Home > Appendix Appendix • Specifications • How to Enter Text on Your Fuji Xerox Machine • Supplies • Contacting Fuji Xerox...
  • Page 239: Specifications

    (Average) (For Taiwan) Printing • Approximately 440 W at 25 °C (Except for Taiwan) • (DocuPrint P235 db/DocuPrint P235 d) Approximately 460 W at 25 °C • (DocuPrint P275 dw) Approximately 510 W at 25 °C Printing (For Taiwan) •...
  • Page 240: Print Media Specifications

    *** : 360 Weights (with supplies) • 7.2 kg Noise Level Sound Pressure Printing • (DocuPrint P235 db/DocuPrint P235 d) LpAm = 48 dB (A) • (DocuPrint P275 dw) LpAm = 49 dB (A) Printing • LpAm = 44 dB (A)
  • Page 241: Printer Specifications

    GDI, PCL6, PostScript Resolution • 600 x 600 dpi, HQ1200 (2400 x 600 dpi) quality, 1200 x 1200 dpi 1-sided print • (DocuPrint P235 db/DocuPrint P235 d) Print Speed Up to 30 pages/minute (A4 size) Up to 32 pages/minute (Letter size) •...
  • Page 242: Interface Specifications

    Interface Specifications • Hi-Speed USB 2.0 Use a USB 2.0 interface cable that is no more than 2.0 metres long. • (DocuPrint P235 d/DocuPrint P275 dw) 10Base-T/100Base-TX Wireless LAN • (DocuPrint P275 dw) IEEE 802.11b/g/n (Infrastructure Mode) ® IEEE 802.11g/n (Wi-Fi Direct •...
  • Page 243 Third party USB ports are not supported. Supported models only(DocuPrint P235 d/DocuPrint P275 dw) Supported models only(DocuPrint P275 dw) For the latest driver updates, go to your model's page on the Fuji Xerox website at http:// www.fujixeroxprinters.com/. All trademarks, brand and product names are the property of their respective companies.
  • Page 244: How To Enter Text On Your Fuji Xerox Machine

    Home > Appendix > How to Enter Text on Your Fuji Xerox Machine How to Enter Text on Your Fuji Xerox Machine Related Models: DocuPrint P235 d/DocuPrint P275 dw When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform.
  • Page 245: Supplies

    Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. Contact your local Fuji Xerox dealer. • The supply model name will vary depending on your country and region.
  • Page 246: Contacting Fuji Xerox

    If the Customer’s product contains features that enable Fuji Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Fuji Xerox may request that the Customer allow such remote access to the product.
  • Page 247 DocuPrint P235 db/DocuPrint P235 d/DocuPrint P275 dw Online User's Guide ME8155E2-1 (Edition 1) December 2017...

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