Bowflex BXE116 Service Manual page 13

No display/partial display/unit
will not turn on
Unit operates but Contact HR
not displayed
Unit operates but Telemetric HR
not displayed
Unit operates but Telemetric HR
displayed incorrectly
No speed/RPM reading, Con-
sole displays "Please Stride"
error code
Check electrical (wall) outlet
Check connection at front of unit Connection should be secure and undamaged. Replace adapter or connec-
Check data cable integrity
Check data cable
connections/orientation
Check console display for
damage
Console Display
HR cable connection at Console Be sure cable is connected securely to Console.
HR cable box connection
Sensor grip
Dry or calloused hands
Static Handlebar
Chest Strap (optional)
Check User Profile
Interference
Replace Chest Strap
Replace Console
Interference
Check data cable integrity
Check data cable
connections/orientation
Check magnet position (requires
shroud removal)
Check Speed Sensor (requires
shroud removal)
Make sure unit is plugged into a functioning wall outlet.
tion at unit if either are damaged.
All wires in cable should be intact. If any are visibly crimped or cut, replace
cable.
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Check for visual sign that console display is cracked or otherwise damaged.
Replace Console if damaged.
If Console only has partial display and all connections are fine, replace the
Console.
If the above steps do not resolve the problem, contact Customer Care for
further assistance.
Be sure cables from handlebars and cable to Console are secure and
undamaged.
Be sure hands are centered on HR sensors. Hands must be kept still with
relatively equal pressure applied to each side.
Sensors may have difficulty with dried out or calloused hands. A conductive
electrode cream (heart rate cream) can help make better conduct. These are
available on the web or at medical or some larger fitness stores.
If tests reveal no other issues, Static Handlebar should be replaced.
Strap should be "POLAR " compatible and uncoded. Make sure strap is
®
directly against skin and contact area is wet.
Select the Edit User Profile option for the User Profile. Go to the WIRELESS
HR setting and make sure that the current value is set to ON.
Try moving unit away from sources of interference (TV, Microwave, etc).
If interference is eliminated and HR does not function, replace strap.
If HR still does not function, replace Console.
Make sure that the HR receiver is not blocked by a personal electronic
device in the left side of the media tray.
All wires in cable should be intact. If any are cut or crimped, replace cable.
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Magnet should be in place on pulley.
Speed sensor should be aligned with magnet and connected to data cable.
Realign sensor if necessary. Replace if there is any damage to the sensor or
the connecting wire.
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TROUBLESHOOTING