Juniper Advanced Threat Prevention Appliance
To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool:
entitlementsearch.juniper.net/entitlementsearch/.
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
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Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
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Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
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For international or direct-dial options in countries without toll-free numbers, see
support/requesting-support.html
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