Actions
Step 7
Replace the cable.
Does the problem remain?
Step 8
Check the high voltage connectors on the charge roller HVPS for
proper connection.
Are the connectors properly connected?
Step 9
Reseat the high voltage connectors.
Does the problem remain?
Step 10
Replace the charge roller HVPS. See
removal" on page
673.
Does the problem remain?
Step 11
Check the cable for proper connection.
•
Check the controller board socket JVD01.
•
Check the cable connected to the printhead.
Is the cable properly connected?
Step 12
Reseat the cable.
Does the problem remain?
Text or images cut off check
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Actions
Check the positions of the guides on all the trays. Adjust the guides
to match the size of the paper.
Does the problem remain?
"Charge roller HVPS
Diagnostic information
67
Yes
No
Go to step 8.
The problem is
solved.
Go to step 10.
Go to step 9.
Go to step 10.
The problem is
solved.
Go to step 11.
The problem is
solved.
Contact the next
Go to step 12.
level of support.
Contact the next
The problem is
level of support.
solved.
Yes
No
Contact the next
The problem is
level of support.
solved.
7564