Paper Jams - Lexmark CX825 Service Manual

Action
Step 8
a
Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Motor tests > ADF transport
b
Touch Start.
Does the motor run?
Step 9
Check the motor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Step 10
Replace the motor.
Does the problem remain?
Step 11
Load an undamaged document into the ADF tray, and then perform
a copy job.
Does the problem remain?
Step 12
Replace the ADF controller board.
Does the problem remain?
288–289 paper jams
288–289 paper jam messages
Error Description
code
288.10 Jam is detected at the sensor (ADF
multi‑feed detect).
289.10 The scanner controller communication
failed.
Action
See "Sensor (ADF multi‑feed detect) jam service check" on
page 255.
See "Scanner controller communication failure service
check" on page
Diagnostic information
254
Yes No
Go to step 11. Go to step 9.
Go to step 10. The problem is
solved.
Go to step 11. The problem is
solved.
Go to step 12. The problem is
solved.
Contact the next The problem is
level of support. solved.
256.
7564