Lexmark CX825 Service Manual page 558

Action
Step 11
Replace the mailbox.
Does the problem remain?
Mailbox door undetected service check
Action
Step 1
a
Check the mailbox for proper installation, and then check its
paper path. See "Procedure before starting the mailbox
service checks" on page
b
Enter the Diagnostics menu, select Output bin quick feed >
select bin, and then select Single or Continuous.
Does the problem remain?
Step 2
Check the mailbox jam door and its rollers for misalignment and
damage.
Is the door properly installed and free of damage?
Step 3
Reinstall or replace the mailbox jam door. See
removal" on page 1204.
Does the problem remain?
Step 4
a
Enter the Diagnostics menu, and then navigate to:
Output device diagnostics > Sensor tests > Mailbox
b
Find the sensor (Jam access door).
Does the sensor status change while toggling the sensor?
Step 5
Reseat the sensor cable, and then check the sensor for
misalignment and damage.
Is the sensor properly installed and free of damage?
Step 6
Reinstall or replace the sensor. See
removal" on page 1209.
Does the problem remain?
257.
"Mailbox jam door
"Sensor (mailbox jam door)
Diagnostic information
558
Yes No
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 4. Go to step 3.
Go to step 4. The problem is
solved.
Go to step 7. Go to step 5.
Go to step 7. Go to step 6.
Go to step 7. The problem is
solved.
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