Input Option Symptoms - Lexmark CX825 Service Manual

Action
Step 7
Check the mailbox interface cable:
•
Check the connectors and its pins for damage.
•
Check the cable for cuts and exposed wires.
Is the cable free of damage?
Step 8
Replace the mailbox interface cable. See
removal" on page 1210.
Does the problem remain?
Step 9
Reseat all connectors on the mailbox controller board, and then
reset the printer.
Does the problem remain?
Step 10
Replace the mailbox controller board. See
board removal" on page
Does the problem remain?
Step 11
Replace the mailbox.
Does the problem remain?

Input option symptoms

Input option symptoms
Symptom
The input option is not detected or recognized.
"Missing tray" error message persistently prompts
even if tray is inserted.
"Tray empty" error message persistently prompts
even if tray is loaded.
"Mailbox interface cable
"Mailbox controller
1207.
Action
See
service check" on page
See
if tray is inserted service check" on page
561.
See
paper is present service check" on page
Diagnostic information
Yes
Go to step 9.
Go to step 9.
Go to step 10.
Go to step 11.
Contact the next
level of support.
"Input option is not detected or recognized
560.
"Persistent 'tray (x) missing' prompt even
"Persistent 'tray (x) empty' prompt even if
559
7564
No
Go to step 8.
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
562.