Page 1 XC8155, XC8160 User's Guide February 2018 www.lexmark.com Machine type(s): 7564 Model(s): 596, 598...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Conventions................................7 Learning about the printer................. 10 Finding information about the printer......................10 Selecting a location for the printer......................... 11 Printer conﬁgurations............................12 Attaching cables..............................14 Using the control panel............................ 16 Understanding the status of the power button and indicator light............17 Using the home screen.............................17 Menu map................................18 Printing a menu settings page........................20...
Page 3 Contents Adjusting the Voice Guidance speech rate....................27 Enabling spoken passwords or personal identiﬁcation numbers............27 Navigating the screen using gestures......................28 Using the keyboard on the display.......................28 Loading paper and specialty media............29 Setting the size and type of the specialty media..................29 Conﬁguring Universal paper settings......................
Page 4 Contents Conﬁguring e‑mail settings..........................40 Sending an e-mail............................. 40 Creating an e-mail shortcut..........................41 Faxing......................42 Setting up the printer to fax..........................42 Sending a fax..............................55 Scheduling a fax..............................56 Creating a fax destination shortcut......................56 Changing the fax resolution........................... 56 Adjusting the fax darkness..........................56 Viewing a fax log...............................
Page 5 Contents Storing supplies..............................107 Moving the printer............................108 Saving energy and paper..........................108 Recycling................................109 Clearing jams....................111 Avoiding jams..............................111 Identifying jam locations..........................112 Paper jam in trays..............................114 Paper jam in the multipurpose feeder......................115 Paper jam in the automatic document feeder...................116 Paper jam in the standard bin........................118 Paper jam in door B............................119 Paper jam in the ﬁnisher bin.........................
Page 6 Contents Notices.......................202 Index......................206...
Page 7: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 8 Make sure that there is adequate clearance around the printer. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.
Page 9 Safety information CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 10: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: See the setup documentation that came with the printer or go to http://support.lexmark.com. • Connecting the printer • Installing the printer software More setup and instructions for using the printer: Information Center—Go to...
Page 11: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Go to http://support.lexmark.com. support: Note: Select your country or region, and then • Documentation select your product to view the appropriate support site.
Page 12: Printer Configurations
Learning about the printer • Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes. •...
Page 13 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. You can conﬁgure your printer by adding an optional 2200‑sheet tray or a combination of up to three optional...
Page 14: Attaching Cables
Learning about the printer Staple ﬁnisher Note: This option is not supported if another ﬁnisher is installed. Multiposition staple, hole punch ﬁnisher Note: This option is not supported if another ﬁnisher is installed. Mailbox Optional 2200‑sheet tray Caster base Optional 550‑sheet trays or envelope trays Attaching cables CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily...
Page 15 Learning about the printer Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing. Use the EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line.
Page 16: Using The Control Panel
Learning about the printer Using the control panel Use the Display • View the printer messages and supply status. • Set up and operate the printer. Home button Go to the home screen. Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds.
Page 17: Understanding The Status Of The Power Button And Indicator Light
Learning about the printer Understanding the status of the power button and indicator light Indicator light Printer status The printer is off or in Hibernate mode. Blue The printer is ready or processing data. The printer requires user intervention. Power button light Printer status The printer is off, ready, or processing data.
Page 18: Menu Map
• Remote Operator Panel Restore Factory Defaults • • Notiﬁcations Maintenance • • Power Management Visible Home Screen Icons • • Information Sent to Lexmark About This Printer Print • • Layout • • Finishing PostScript • • Setup •...
Page 19 Learning about the printer Paper • • Tray Conﬁguration Bin Conﬁguration • Media Conﬁguration Copy Copy Defaults • • Fax Mode Fax Server Setup • Analog Fax Setup E‑mail • • E‑mail Setup Web Link Setup • E‑mail Defaults Network/Ports •...
Page 20: Printing A Menu Settings Page
Learning about the printer Reports • • Menu Settings Page Shortcuts • • Device • • Print Network Help • • Print All Guides Information Guide • • Color Quality Guide Media Guide • • Connection Guide Moving Guide • •...
Page 21: Setting Up And Using The Home Screen Applications
Setting up and using the home screen applications Setting up and using the home screen applications Customizing the home screen Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 22: Using Shortcut Center
Setting up and using the home screen applications Conﬁgure the output options and scan settings. Notes: • When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and 400 dpi for black and white. •...
Page 23: Using Qr Code Generator
Setting up and using the home screen applications Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Apps >...
Page 24: Using Display Customization
Setting up and using the home screen applications Printing a document Note: Make sure that the printer is connected to your Google account. From the home screen, touch Google Drive. If prompted, type your user credentials. Touch beside the document. Print the document.
Page 25: Adding Groups
Setting up and using the home screen applications • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Address Book. From the Contacts section, add a contact. Note: You can assign the contact to one or more groups. If necessary, specify a login method to allow application access.
Page 26 Setting up and using the home screen applications • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Address Book. Do either of the following: • From the Contacts section, select a contact that you want to delete. •...
Page 27: Setting Up And Using The Accessibility Features
Setting up and using the accessibility features Setting up and using the accessibility features Enabling Magniﬁcation mode From the control panel, press and hold the 5 key until you hear a voice message. Select Magniﬁcation. Select OK. For more information on navigating a magniﬁed screen, see “Navigating the screen using gestures”...
Page 28: Navigating The Screen Using Gestures
Setting up and using the accessibility features Navigating the screen using gestures Notes: • The gestures are applicable only when Voice Guidance is activated. • A physical keyboard is required for typing characters and adjusting certain settings. Gesture Function Double‑tap Select an option or item on the screen.
Page 29: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the size and type of the specialty media The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following: From the home screen, navigate to: Settings >...
Page 30 Loading paper and specialty media Flex, fan, and align the paper edges before loading. Load the paper with the printable side faceup. Note: Load envelopes only in the optional envelope tray. Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives in the optional envelope tray.
Page 31: Loading The Multipurpose Feeder
Loading paper and specialty media Insert the tray. If loading a paper type other than plain, set the paper size and paper type in the Paper menu to match the paper loaded. Loading the multipurpose feeder Open the multipurpose feeder. Adjust the guide to match the size of the paper you are loading.
Page 32: Linking Trays
Loading paper and specialty media Load the paper. • Load paper, card stock, and transparencies with the printable side facedown and the top edge entering the printer ﬁrst. • Load envelopes with the ﬂap side up and against the left side of the paper guide. Load European envelopes with the ﬂap side up and entering the printer ﬁrst.
Page 33: Printing
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 34: Printing From A Flash Drive
Printing Printing from a mobile device using Mopria Print Service Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopria‑certiﬁed printer. Note: Before printing, make sure that the Mopria Print Service is enabled. From the home screen of your mobile device, launch a compatible application.
Page 35: Supported Flash Drives And File Types
Printing From the display, touch the document that you want to print. If necessary, conﬁgure other print settings. Send the print job. To print another document, touch USB Drive. Warning—Potential Damage: Do not touch the printer or the ﬂash drive in the area shown while actively printing, reading, or writing from the memory device.
Page 36: Configuring Confidential Jobs
Printing Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png Conﬁguring conﬁdential jobs From the home screen, touch Settings > Security > Conﬁdential Print Setup. Conﬁgure the settings. Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Page 37: Printing A Font Sample List
Printing Printing a font sample list From the home screen, touch Settings > Reports > Print > Print Fonts. Touch PCL Fonts or PostScript Fonts. Printing a directory list From the home screen, touch Settings > Reports > Print > Print Directory. Canceling a print job From the printer control panel From the home screen, touch Job Queue.
Page 38: Copying
Copying Copying Making copies Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. From the home screen, touch Copy, and then specify the number of copies. If necessary, adjust the copy settings.
Page 39: Reducing Or Enlarging Copies
Copying Reducing or enlarging copies Load an original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Copy > Scale > specify a scale value Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto.
Page 40: E-Mailing
E-mailing E-mailing Setting up the e‑mail function From the home screen, touch Settings > Device > Preferences > Run Initial Setup. Turn off the printer, wait for about 10 seconds, and then turn it back on. From the Before You Begin screen, select Change the Settings and Continue with the Wizard. From the Fax/Email Server Setup screen, enter the needed information.
Page 41: Creating An E-Mail Shortcut
E-mailing Creating an e-mail shortcut From the home screen, touch E‑mail. Conﬁgure the settings, and then touch Enter a shortcut name. Apply the changes.
Page 42: Faxing
Faxing Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue.
Page 43 Faxing Setting up fax using a standard telephone line CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 44 Faxing Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
Page 45 Faxing Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 46 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the telephone port of the printer.
Page 47 Faxing Setting up fax using digital subscriber line CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 48 Faxing Connect the line port of the DSL ﬁlter to the wall jack. Connect one end of the telephone cable to the line port of the printer. Connect the other end to the phone port on the DSL ﬁlter. To connect a telephone to the printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone.
Page 49 Faxing Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra cost for the activation of the second phone port.
Page 50 Faxing Setup 1: Printer is connected directly to a cable modem Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Connect your analog telephone to the telephone port of the printer.
Page 51 Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the telephone port of the printer.
Page 52 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
Page 53 Faxing Connecting the printer to a non‑RJ11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 54 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. Connect one end of the telephone cable to the line port of the printer.
Page 55: Sending A Fax
Faxing Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls >...
Page 56: Scheduling A Fax
Faxing For Macintosh users With a document open, choose File > Print. Select the printer and enter the recipient number. If necessary, conﬁgure other fax settings. Send the fax job. Scheduling a fax Load the original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Fax >...
Page 57: Viewing A Fax Log
Faxing Adjust the Darkness setting. Send the fax job. Viewing a fax log Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 58: Scanning
Scanning Scanning Scanning to an FTP server Load the original document into the ADF tray or on the scanner glass. From the home screen, touch FTP, and then enter the needed information. If necessary, conﬁgure other FTP settings. Send the FTP job. Creating an FTP shortcut From the home screen, touch FTP.
Page 59: Sending Scanned Documents To A Computer
Scanning Sending scanned documents to a computer Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Scan Proﬁles > Scan To Computer. Select the scan proﬁle where you want to save the document.
Page 60: Securing The Printer
Securing the printer Securing the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Page 61: Configuring Printer Hard Disk Encryption
Securing the printer Conﬁguring printer hard disk encryption From the home screen, touch Settings > Security > Disk Encryption > Start Encryption. Note: Enabling disk encryption erases the contents of the hard disk. If necessary, back up important data from the printer before starting the encryption. Follow the instructions on the display.
Page 62 Securing the printer Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure that conﬁdential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
Page 63: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Adjusting the speaker volume Adjusting the default internal speaker volume The speaker volume will reset to default value after the session is logged out, when the printer wakes from Sleep or Hibernate mode, or after a power‑on reset.
Page 64: Networking
Maintaining the printer Networking Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS) Before you begin, make sure that: • The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the documentation that came with your access point. •...
Page 65: Setting Up Serial Printing (Windows Only)
Maintaining the printer Conﬁgure the port from the list. Update the IP address. Apply the changes. For Macintosh users From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP. Type the IP address in the address ﬁeld. Apply the changes.
Page 66 Maintaining the printer Notes: • Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer. • Make sure that all areas of the printer are dry after cleaning. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 67 Maintaining the printer Emptying the hole punch box Open door J. Remove and empty the hole punch box.
Page 68: Ordering Parts And Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 69 Maintaining the printer Item Worldwide Black 24B6511 Cyan 24B6508 Magenta 24B6509 Yellow 24B6510 BSD LAD Black 24B2454 Cyan 24B2154 Magenta 24B2155 Yellow 24B2421 Item Worldwide Black 24B6515 Cyan 24B6512 Magenta 24B6513 Yellow 24B6514 BSD LAD Black 24B4803 Cyan 24B2455 Magenta 24B3581 Yellow 24B3587...
Page 70 Maintaining the printer Item Part number Magenta developer unit 72K0DM0 Yellow developer unit 72K0DY0 Regular developer units Black developer unit 72K0D10 Color (CMY) developer kit 72K0D50 Cyan developer unit 72K0D20 Magenta developer unit 72K0D30 Yellow developer unit 72K0D40 Ordering imaging units Item All countries and regions Return Program imaging units...
Page 71: Replacing Parts And Supplies
Maintaining the printer Select a notiﬁcation for each supply item. Apply the changes. Replacing parts and supplies Replacing a developer unit Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 72 Maintaining the printer Remove the waste toner bottle. Remove the imaging unit. Remove the developer unit. Unpack the new developer unit, and then remove the packing material.
Page 73 Maintaining the printer Insert the new developer unit. Insert the imaging unit. Insert the waste toner bottle. Close doors A and B. Replacing the fuser Turn off the printer. Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 74 Maintaining the printer Remove the fuser. Unpack the new fuser. Clean the fuser lens using the cotton swab that came with the package.
Page 75 Maintaining the printer Insert the new fuser until it clicks into place. Close door B. Turn on the printer. Replacing a photoconductor unit Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 76 Maintaining the printer Open door A. Remove the waste toner bottle.
Page 77 Maintaining the printer Remove the imaging unit. Remove the photoconductor unit. Unpack the new photoconductor unit, and then remove the packing material. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 78 Maintaining the printer Insert the imaging unit. Insert the waste toner bottle. Close doors A and B. Replacing an imaging unit Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 79 Maintaining the printer Open door A. Remove the waste toner bottle.
Page 80 Maintaining the printer Remove the imaging unit. Unpack the new imaging unit, and then remove the packing material. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 81 Maintaining the printer Insert the waste toner bottle. Close doors A and B. Replacing a toner cartridge Open door A. Remove the toner cartridge. Unpack the new toner cartridge.
Page 82 Maintaining the printer Insert the new toner cartridge until it clicks into place. Close door A. Replacing the pick roller Replacing the pick roller in the 550‑sheet tray or envelope tray Turn off the printer. Remove the tray.
Page 83 Maintaining the printer Remove the pick roller. Unpack the new pick roller.
Page 84 Maintaining the printer Insert the new pick roller until it clicks into place. Insert the tray. Turn on the printer.
Page 85 Maintaining the printer Replacing the pick roller in the 2200‑sheet tray Turn off the printer. Pull out, and then unlock the tray. Remove the tray. Remove the pick roller. Unpack the new pick roller.
Page 86 Maintaining the printer Insert the new pick roller until it clicks into place. Insert the tray. Turn on the printer.
Page 87 Maintaining the printer Replacing the separator bracket Pull out the tray. Remove the separator bracket. Unpack the new separator bracket. Insert the new separator bracket until it clicks into place. Insert the tray.
Page 88 Maintaining the printer Replacing the waste toner bottle Open door A. Remove the waste toner bottle. Unpack the new waste toner bottle. Insert the new waste toner bottle. Close door A.
Page 89 Maintaining the printer Replacing the transfer belt Turn off the printer. Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open door A.
Page 90 Maintaining the printer Remove the waste toner bottle. Open door A1. Remove the transfer belt.
Page 91 Maintaining the printer Unpack the new transfer belt, and then remove the packing material. Warning—Potential Damage: Do not expose the transfer belt to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the transfer belt. Doing so may affect the print quality of future print jobs.
Page 92 Maintaining the printer Insert the waste toner bottle. Close doors A and B. Turn on the printer. Replacing the transfer roller Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 93 Maintaining the printer Unpack the new transfer roller. Note: Do not remove the white packing material. Insert the new transfer roller. Remove the white packing material. Close door B.
Page 94 Maintaining the printer Replacing the ADF pick roller Turn off the printer. Open door D. Remove the ADF pick roller cover. Remove the ADF pick roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 95 Maintaining the printer Unpack the new ADF pick roller. Insert the new ADF pick roller until it clicks into place. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 96 Maintaining the printer Replacing the ADF feed roller Turn off the printer. Open door D. Remove the ADF pick roller cover. Remove the ADF feed roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 97 Maintaining the printer Unpack the new ADF feed roller. Insert the new ADF feed roller until it clicks into place. Insert the ADF pick roller cover until it clicks into place. Close door D. Turn on the printer.
Page 98 Maintaining the printer Replacing the ADF separator roller Turn off the printer. Open door D. Remove the ADF separator roller cover. Remove the ADF separator roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 99 Maintaining the printer Unpack the new ADF separator roller. Insert the new ADF separator roller until it clicks into place. Insert the ADF separator roller cover until it clicks into place. Close door D. Turn on the printer. Replacing the staple cartridge unit Replacing the staple cartridge in the staple ﬁnisher Open door C.
Page 100 Maintaining the printer Open door G. Remove the staple cartridge. Unpack the new staple cartridge.
Page 101 Maintaining the printer Insert the new staple cartridge until it clicks into place. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Replacing the staple cartridge holder in the staple ﬁnisher Open door C.
Page 102 Maintaining the printer Open door G. Pull out the staple cartridge holder.
Page 103 Maintaining the printer Remove the staple cartridge. Unpack the new staple cartridge holder. Insert the staple cartridge until it clicks into place.
Page 104 Maintaining the printer Insert the staple cartridge holder until it clicks into place. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Replacing the staple cartridge in the multiposition staple, hole punch ﬁnisher Open door J.
Page 105 Maintaining the printer Unpack the new staple cartridge. Insert the new staple cartridge until it clicks into place. Close door J.
Page 106 Maintaining the printer Replacing the staple cartridge holder in the multiposition staple, hole punch ﬁnisher Open door J. Remove the staple cartridge holder. Remove the staple cartridge. Unpack the new staple cartridge holder.
Page 107: Storing Supplies
Maintaining the printer Insert the staple cartridge until it clicks into place. Insert the staple cartridge holder until it clicks into place. Close door J. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 108: Moving The Printer
Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Setting up power saver modes Eco‑Mode...
Page 109: Recycling
To keep the sensor running, do the following: • Remove any obstructions within 1.5 m (5 ft.). • Remove other devices that interfere with the sensor. Recycling Recycling Lexmark products To return Lexmark products for recycling: Go to www.lexmark.com/recycle. Select the product you want to recycle.
Page 110 The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 111: Clearing Jams
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Page 112: Identifying Jam Locations
Clearing jams • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. •...
Page 113 Clearing jams Jam locations Automatic document feeder (ADF) Standard bin Door G Door F Trays Conﬁgured model Jam locations Door L Door J Door K Door N...
Page 114: Paper Jam In Trays
Clearing jams Paper jam in trays Pull out the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Open the tray cover.
Page 115: Paper Jam In The Multipurpose Feeder
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the tray cover. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door B, and then remove any paper fragments.
Page 116: Paper Jam In The Automatic Document Feeder
Clearing jams Close door B. Flex, fan, and align the paper edges before loading. Reload paper. Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open door D. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 117 Clearing jams Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol. Close door D.
Page 118: Paper Jam In The Standard Bin
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door E and the scanner cover. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door B, and then remove any paper fragments.
Page 119: Paper Jam In Door B
Clearing jams Close door B. Paper jam in door B Paper jam in the fuser Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 120 Clearing jams Open the fuser access door. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 121 Clearing jams Close door B. Paper jam in the duplex unit Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 122: Paper Jam In The Finisher Bin
Clearing jams Open the duplex cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the duplex cover and door B. Paper jam in the ﬁnisher bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 123 Clearing jams Open door C. Open door F. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 124: Staple Jam In Door G
Clearing jams Close doors F and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Staple jam in door G Open door C.
Page 125 Clearing jams Open door G. Pull out the staple cartridge holder.
Page 126 Clearing jams Lift the staple guard, and then remove the loose staples. Note: Do not insert the staples that came out of the cartridge. Close the staple guard.
Page 127: Paper Jam In Door K
Clearing jams Insert the staple cartridge holder. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Paper jam in door K Open doors C and K. Remove the jammed paper.
Page 128 Clearing jams • Using knob K1 • Using knob J2 Close doors K and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C.
Page 129: Paper Jam In Door J
Clearing jams Paper jam in door J Open door J. Remove the jammed paper. Note: Make sure that all paper fragments are removed. • Area J1 • Areas J3 and J4...
Page 130: Paper Jam In Door N
Clearing jams • Areas J5 and J6 Close door J. Paper jam in door N Open door N. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 131: Paper Jam In Door L
Clearing jams Close door N. Paper jam in door L Open door L. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 132: Paper Jam In The Staple Finisher Bin
Clearing jams Close door L. Paper jam in the staple ﬁnisher bin Open door J. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 133: Staple Jam In Door J
Clearing jams Close door J. Staple jam in door J Open door J. Remove the staple cartridge holder.
Page 134 Clearing jams Open the staple guard, and then remove the loose staples. Note: Do not insert the staples that came out of the cartridge. Close the staple guard.
Page 135 Clearing jams Insert the staple cartridge holder. Close door J.
Page 136: Troubleshooting
Troubleshooting Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Go to step 2. Install a supported browser. Check if you are using a supported browser: • Internet Explorer® version 9 or later • Safari version 8.0.3 or later •...
Page 137 Troubleshooting Action Step 6 Go to step 7. Contact your administrator. Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 The problem is Contact customer solved. support. Access the Embedded Web Server. Did the Embedded Web Server open? Unable to read ﬂash drive Action Step 1...
Page 138: Hardware Options Problems
Troubleshooting Hardware options problems Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, wait for about 10 seconds, and then turn it back Does the internal option operate correctly? Step 2 Go to step 4.
Page 139 Troubleshooting Internal solutions port does not operate correctly Action Step 1 Go to step 3. Go to step 2. Print a menu settings page, and then check if the internal solutions port (ISP) appears in the Installed Features list. Is the ISP listed in the Installed Features list? Step 2 The problem is Go to step 3.
Page 140: Issues With Supplies
Troubleshooting Defective ﬂash detected Try one or more of the following: • Replace the defective ﬂash memory. • From the printer control panel, select Continue to ignore the message and continue printing. • Cancel the current print job. Not enough free space in ﬂash memory for resources Try one or more of the following: •...
Page 141 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 142: Paper Feed Problems
Troubleshooting Paper feed problems Envelope seals when printing Action Contact The problem is Use envelopes that have been stored in a dry environment. customer solved. Note: Printing on envelopes with high moisture content can seal the support. ﬂaps. Resend the print job. Does the envelope seal when printing? Collated printing does not work Action...
Page 143 Troubleshooting Paper curl Action Step 1 Go to step 2. The problem is solved. Move the paper guides in the tray to the correct position for the paper loaded. Is the paper still curled? Step 2 Go to step 3. The problem is solved.
Page 144 Troubleshooting Action Step 2 The problem is Contact customer solved. support. From the home screen, touch Settings > Paper > Tray Conﬁguration > Paper Size/Type. Set the paper size and type to match the paper loaded in the linked trays. Print the document.
Page 145 Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray. Check if the paper is loaded correctly. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper ﬁll indicator.
Page 146: Printing Problems
Troubleshooting Printing problems Conﬁdential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
Page 147 Troubleshooting Action Step 5 The problem is Contact customer solved. support. Add printer memory. Resend the print job. Are the documents printed? Slow printing Action Step 1 Go to step 2. The problem is solved. Make sure that the printer is not in Eco‑Mode and Quiet Mode. Print the document.
Page 148 Troubleshooting Action Step 6 Go to step 7. The problem is solved. From the Quality menu on the control panel, set the Print Resolution to 4800CQ. Print the document. Is the printer printing slow? Step 7 Go to step 8. The problem is solved.
Page 149 Remove, and then reinstall the printer software. Note: The printer software is available at http://support.lexmark.com. Resend the print job. Is the document printed? Print quality is poor Blank or white pages Note: Before solving the problem, print the quality sample pages to determine the missing color. From the...
Page 150 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Remove, and then reinstall the imaging unit or imaging kit. Warning—Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 151 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. Resend the print job.
Page 152 Troubleshooting Ghost images Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. The problem is solved. Load the tray with the correct paper type and weight. Resend the print job.
Page 153 Troubleshooting Action Step 1 Go to step 2. The problem is solved. From the home screen, touch Settings > Print > Quality. Adjust the toner darkness. Print the document. Does gray background still appear on prints? Step 2 Go to step 3. The problem is solved.
Page 154 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper type and weight from the Printing Preferences or from Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray.
Page 155 Troubleshooting Note: If horizontal dark lines keep appearing on your prints, then see the “Repeating defects” topic. Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type and weight from the Printing Preferences or Print dialog. Notes: •...
Page 156 Troubleshooting Action Step 1 The problem is Go to step 2. solved. Squeeze and slide the paper guides to the correct position for the size of the paper you are loading. Resend the print job. Are the margins correct? Step 2 The problem is Go to step 3.
Page 157 Troubleshooting Action Contact customer The problem is Check if the printer supports the fonts that are installed on your support. solved. computer. From the control panel, touch: Settings > Reports > Print > Print Fonts Select PCL Fonts or PS Fonts. If the font is not supported, then install a supported font.
Page 158 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray.
Page 159 Troubleshooting Action Step 1 Go to step 2. Contact customer support. Check the printer for leaked toner contamination. Is the printer free of leaked toner? Step 2 Go to step 4. Go to step 3. From the home screen, touch Settings > Device > Preferences. Check if the paper type and size settings match the paper type and size set in the tray.
Page 160 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Remove the tray. Remove the paper, and then load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Squeeze and slide the paper guides to the correct position for the size of the paper you are loading.
Page 161 Troubleshooting Action Step 2 Take note of the The problem is distance, and then solved. Using the Maintenance Defect Ruler, measure the distance contact customer between the repeating defects on the affected color page. support or your Replace the supply item that matches the measurement on the service affected color page.
Page 162 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Remove, and then reinstall the imaging unit or imaging kit. Warning—Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 163 Troubleshooting Action Step 3 Contact customer The problem is support. solved. Remove, and then reinstall the imaging unit or imaging kit. Warning—Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 164 Troubleshooting Action Replace the imaging unit or imaging kit, and then resend the print Contact customer The problem is job. support. solved. Warning—Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems.
Page 165 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove, and then reinstall the imaging unit or imaging kit. Warning—Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems.
Page 166 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Check if you are using the recommended paper type. Load the speciﬁed tray or feeder with the recommended paper type. Resend the print job. Do vertical white lines still appear on prints? Step 3 Go to step 4.
Page 167 Troubleshooting Action Step 4 Press the power Go to step 5. button to wake the Check if the printer is in sleep or hibernate mode. printer. Is the printer in sleep or hibernate mode? Step 5 Go to step 6. Make sure to match the following: Check if the cables connecting the printer and the computer are...
Page 168: Color Quality Problems
Troubleshooting Action Step 2 The problem is Go to step 3. solved. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray.
Page 169 Troubleshooting Object type Color conversion tables RGB Image • Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats. RGB Text • sRGB Display—Produces an output that approximates the colors RGB Graphics displayed on a computer monitor. Black toner usage is optimized for printing photographs.
Page 170 Troubleshooting What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. Manual color correction settings are speciﬁc to the type of object being printed (text, graphics, or images). It is also speciﬁc to how the color of the object is speciﬁed in the software program (RGB or CMYK combinations).
Page 171: Faxing Problems
Troubleshooting Faxing problems Cannot send or receive faxes Action Step 1 The problem is Go to step 2. solved. Resolve any error messages that appear on the display. Can you send or receive a fax? Step 2 The problem is Go to step 3.
Page 172 Troubleshooting Action Step 5 The problem is Go to step 6. solved. Check if the printer is connected to an analog phone service or to the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter.
Page 173 Troubleshooting Can receive but not send faxes Action Step 1 The problem is Go to step 2. solved. Load the original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact customer solved.
Page 174: Scanning Problems
Troubleshooting Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Enhance the print quality. From the home screen, touch Settings > Print > Quality. Adjust the settings. Is the fax print quality satisfactory? Step 2 The problem is Go to step 3.
Page 175 Troubleshooting Partial copies of document or photo Action Step 1 The problem is Go to step 2. solved. Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. Copy the document or photo. Is the document or photo copied correctly? Step 2 The problem is...
Page 176 Troubleshooting Action Step 2 The problem is Go to step 3. solved. Check the ﬁle you want to scan. Make sure that the ﬁle name is not already used in the destination folder. Make sure that the document or photo you want to scan is not open in another application.
Page 177: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 178: Upgrading And Migrating
Application cards • Forms and Bar Code • PRESCRIBE • IPDS • Lexmark Internal Solutions Port (ISP) – MarkNet N8360 (802.11 b/g/n/a wireless print server bundled with LEX‑M06‑001 Mobile Solutions Module) – IEEE 1284‑B Parallel Card – RS‑232C Serial Card Installing a memory card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller...
Page 179 Upgrading and migrating Unpack the memory card. Warning—Potential Damage: Avoid touching the connection points along the edge of the card. Insert the memory card until it clicks into place. Reattach the access cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 180 Upgrading and migrating Unpack the internal solutions port (ISP) kit. Mounting bracket Thumbscrews If necessary, remove the printer hard disk.
Page 181 Upgrading and migrating Insert the bracket into the board until it clicks into place. Attach the ISP to the bracket.
Page 182 Upgrading and migrating If necessary, attach the hard disk to the ISP. Remove the hard disk bracket. Connect the hard disk to the ISP. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 183 Upgrading and migrating Reattach the access cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 184 Upgrading and migrating Push the card ﬁrmly into place. Note: The entire length of the connector on the card must touch and be ﬂush against the controller board. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Page 185 Upgrading and migrating Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the hard disk. Attach the hard disk to the controller board. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 186 Upgrading and migrating If an internal solutions port (ISP) is installed, then do the following: Remove the hard disk bracket. Attach the hard disk to the ISP.
Page 187 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer.
Page 188 Upgrading and migrating Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do not try to lift the printer and trays at the same time. Align the printer with the optional tray, and then lower the printer until it clicks into place. Connect the power cord to the printer, and then to the electrical outlet.
Page 189 Upgrading and migrating • Printer • Staple ﬁnisher Installing the keyboard tray Turn off the printer. Open door A. Remove the keyboard attach cover. Unpack the keyboard tray.
Page 190 Upgrading and migrating Attach the keyboard to the base. Insert the keyboard tray. Close door A. Turn on the printer.
Page 191 Upgrading and migrating Installing the staple ﬁnisher Turn off the printer. Open door C. Remove the paper bail.
Page 192 Upgrading and migrating Remove the paper transport and staple ﬁnisher connector covers. Unpack the staple ﬁnisher. Insert the staple ﬁnisher until it clicks into place.
Page 193 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. From the control panel, press and hold the power button for 5 seconds to turn off the printer.
Page 194 Upgrading and migrating Open the covers at the right side of the caster base. Open door C.
Page 195 Upgrading and migrating Remove the wire paper bail. Remove the covers. Unpack the paper transport, and then remove the pieces of tape.
Page 196 Upgrading and migrating Lift, and then align the paper transport to the printer. Firmly push the paper transport until it clicks into place. Close door C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C.
Page 197 Upgrading and migrating Unpack the multiposition staple, hole punch ﬁnisher, and then remove the pieces of tape. On a ﬂat, sturdy, and stable surface, align the ﬁnisher to the printer. Note: Avoid installing the ﬁnisher on a carpeted surface.
Page 198 Upgrading and migrating Push the ﬁnisher to the printer, and then apply pressure with your foot at the bottom of the ﬁnisher until it clicks into place. Give the ﬁnisher a hard pull to check if it detaches from the printer. If the ﬁnisher detaches, then repeat step 13 step 14 until they are properly locked.
Page 199 Upgrading and migrating When the ﬁnisher is locked, do the following: Open the bottom front door of the ﬁnisher. Turn the levers of the ﬁnisher counterclockwise until the levers are loose. Close the door. Check the gap between the printer and the ﬁnisher. If the gap is uneven, then rotate the side wheels of the ﬁnisher clockwise.
Page 200: Software
• From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
Page 201: Firmware
Updating ﬁrmware Some applications require a minimum device ﬁrmware level to operate correctly. For more information on updating the device ﬁrmware, contact your Lexmark representative. From the Embedded Web Server, click Settings > Device > Update Firmware. Browse to locate the required ﬂash ﬁle.
Page 202 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 203 All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the installation software CD. Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print and Google Chrome are trademarks of Google Inc.
Page 204 Notices Static sensitivity notice This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching a metal surface in an area away from the symbol. Temperature information Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH 15.3 to 32.2°C (60 to 90°F) and 8 to 15% RH Maximum wet bulb temperature: 22.8°C (73°F) Shipping temperature...
Page 205 Notices GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser. DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser. VAARA - Näkymätöntä...
Page 206 Index Index card stock copy troubleshooting loading 31 partial copies of documents or activating Voice Guidance 27 changing port settings photos 175 adapter plug 51 poor copy quality 175 internal solutions port 64 adding contacts 24 Check tray connection 144 scanner does not respond 176 adding groups 25 checking the printer...
Page 207 Index directory list fuser printing 37 replacing 73 FAQ about color printing 169 disabling the proximity fax log sensor 109 viewing 57 Display Customization Google Cloud Print fax resolution using 24 using 33 changing 56 disposing of printer hard disk 61 green settings fax setup distinctive ring service, fax...
Page 208 17 installing 189 gestures 28 installing a memory card 178 noise emission levels 203 installing a printer hard disk 184 Non‑Lexmark supply 141 installing an internal solutions non‑volatile memory 61 letterhead port 179 erasing 60 copying on 38 installing an optional card 183 Not enough free space in ﬂash...
Page 209 Check tray connection 144 Defective ﬂash detected 140 trays 114 mottled print and dots 158 paper jams repeating print defects 160 Non‑Lexmark supply 141 avoiding 111 skewed print 159 Not enough free space in ﬂash paper size solid color or black images 161...
Page 210 40 printing from a Macintosh separator bracket recycling computer 36 replacing 87 Lexmark packaging 110 printing from Windows 36 serial interface card Lexmark products 109 resetting troubleshooting 139 toner cartridges 110 supply usage counters 141...
Page 211 137 blank pages 149 adjusting 168 using crooked print 159 transfer belt genuine Lexmark parts 68 dark print 150 replacing 89 genuine Lexmark supplies 68 ghost images appear on transfer roller using Customer Support 22 prints 152...
Page 212 Index viewing a fax log 57 Voice Guidance activating 27 speech rate 27 Voice Guidance speech rate adjusting 27 voice mail setting up 43 voice over Internet Protocol (VoIP) fax setup 48 VoIP adapter 48 volatile memory 61 erasing 60 volatility statement of 61 waste toner bottle...

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