Lexmark CX825 Service Manual page 115

Action
Step 10
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Isolation
b
Touch Start.
Does the motor run?
Step 11
Check the motor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Step 12
Replace the motor (isolation).
Does the problem remain?
Step 13
Perform a print job.
Does the problem remain?
Sensor (input): Tray 1 failed to pick service check
Action
Step 1
Check if the paper size matches the size set on the tray 1 guides.
Does the paper size match the size set on the tray?
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Step 3
Check the tray for overfilling.
Is the tray overfilled?
Step 4
Remove the excess paper from the tray.
Does the problem remain?
Diagnostic information
115
Yes No
Go to step 13. Go to step 11.
Go to step 12. The problem is
solved.
Go to step 13. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 3. Go to step 2.
Go to step 3. The problem is
solved.
Go to step 4. Go to step 5.
Go to step 5. The problem is
solved.
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