Action
Step 8
Clean or replace the separator roller. See
removal" on page
726.
Does the problem remain?
Step 9
Load an undamaged document into the ADF tray, and then perform
a copy job.
Does the problem remain?
Step 10
Replace the sensor (ADF multi‑feed detect).
Does the problem remain?
Scanner controller communication failure service check
Action
Step 1
Check the ADF controller board cables for proper connection, and
then reseat if necessary.
Does the problem remain?
Step 2
Check the HDMI cables for proper connection, and then reseat if
necessary.
Does the problem remain?
Step 3
Load an undamaged document into the ADF tray, and then perform
a copy job.
Does the problem remain?
Procedure before starting the MSHPF service checks
To check for proper installation, do the following:
1
Make sure that the HPT is properly installed.
2
Check the HPT and MSHPF for misalignment.
3
Make sure that the HPT and MSHPF interface cables are properly connected.
4
Reseat the HPT and MSHPF.
"ADF separator roller
Diagnostic information
256
Yes
No
Go to step 9.
The problem is
solved.
Go to step 10.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
7564