Y Errors - Lexmark CX825 Service Manual

Action
Step 31
Contact your next level of support. You will need the following information:
•
Exact 900.xx error digits and complete error message
•
Printed menu settings page
•
Printed network settings page
•
Device error log
•
A sample print file if the error appears to be isolated to a single file
•
File/Application used if the error is related to specific print file
•
Device operating system
•
Driver used (PCL/PS)
•
Frequency of the occurrence of the error

98y errors

980–984 error messages
Error code
980.xx
981.xx
982.xx
Description
Engine experiencing unreliable
communication with the specified device.
Note: <device> can be one of the following:
•
Optional 550‑sheet tray
•
Optional 2200‑sheet tray
•
Optional staple finisher
•
Optional MSHPF
•
Optional 2‑bin mailbox
Engine protocol violation detected by the
specified device.
Note: <device> can be one of the following:
•
Optional 550‑sheet tray
•
Optional 2200‑sheet tray
•
Optional staple finisher
•
Optional MSHPF
•
Optional 2‑bin mailbox
Communications error detected by the
specified device.
Note: <device> can be one of the following:
•
Optional 550‑sheet tray
•
Optional 2200‑sheet tray
•
Optional staple finisher
•
Optional MSHPF
•
Optional 2‑bin mailbox
Diagnostic information
Yes
Action
See "Options communication error
service check" on page
486
7564
No
487.