Action
Step 5
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b
Find the sensor (Deskew roller entry).
Does the sensor status change while toggling the sensor?
Step 6
Check the sensor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Step 7
Replace the sensor.
Does the problem remain?
Step 8
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Deskew
b
Touch Start.
Does the motor run?
Step 9
Check the motor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Step 10
Replace the motor.
Does the problem remain?
Step 11
Perform a print job.
Does the problem remain?
Diagnostic information
150
Yes
No
Go to step 8.
Go to step 6.
Go to step 7.
The problem is
solved.
Go to step 8.
The problem is
solved.
Go to step 11.
Go to step 9.
Go to step 10.
The problem is
solved.
Go to step 11.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
7564