Overriding Call Forward; Changing The Automatic Call Forward Settings For A Telephone; Changing Forward No Answer; Changing The Delay Before A Call Is Forwarded - Nortel Enterprise Edge 2.0 Manual

52 Forwarding your calls

Overriding Call Forward

If you call a person who has their calls forwarded to you, your call rings at that
person's telephone although they are forwarding their calls to you.

Changing the automatic Call Forward settings for a telephone

Call forwarding allows for programming for calls not answered or when the line is
busy. You can define the number of times the telephone rings before call forwarding
occurs. Program these features by starting a Unified Manager session.

Changing Forward no answer

Forward no answer redirects calls to another telephone on your Enterprise Edge
system.
Line Redirection takes priority over Forward no answer.
For more information about changing Forward no answer using the Unified
Manager, see the Enterprise Edge 2.0 Programming Operations Guide.

Changing the delay before a call is forwarded

You can assign the number of times that an incoming call rings at your telephone
before the system forwards the call. To estimate the delay time in seconds, multiply
the number of rings by six.
For more information see the Enterprise Edge 2.0 Programming Operations Guide.

Forward on busy

Forward on busy redirects calls to another telephone on your Enterprise Edge
system when you are busy on a call, or when you have Do Not Disturb activated at
your telephone. For more information about changing Forward on busy using the
Unified Manager, see the Enterprise Edge 2.0 Programming Operations Guide.
Line Redirection takes priority over Forward on busy. The Call Forward feature or
Call Forward programming do not impact calls redirected by Line Redirection.
Telephones that have Forward on busy active can receive priority calls. If you are
busy on a target line call, another call to that target line redirects to the prime
telephone for that target line.
Enterprise Edge 2.0 Feature Programming Telephone Guide
Tip
If you are a member of a Hunt Group, the Hunt Group call continues to ring
and overrides the Call Forward no answer feature until the hunt time has
expired. For more information about Hunt Groups see
81.
Hunt Groups on page
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