Nortel Enterprise Edge 2.0 Voice Messaging Fax User Manual
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Nortel Enterprise Edge 2.0 Voice Messaging Fax User Manual

Nortel Enterprise Edge 2.0 Voice Messaging Fax User Manual

Voice messaging fax
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Enterprise Edge 2.0 Voice Messaging
FAX User Guide
www.nortelnetworks.com
© 2000 Nortel Networks
P0911632 Issue 02

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Summary of Contents for Nortel Enterprise Edge 2.0 Voice Messaging Fax

  • Page 1 Enterprise Edge 2.0 Voice Messaging FAX User Guide www.nortelnetworks.com © 2000 Nortel Networks P0911632 Issue 02...

  • Page 3: Table Of Contents

    Forwarding a fax message to an external number 22 Fax System Group message (Fax Broadcast) 23 About the Fax System Group List 23 Sending a Fax System Group message (Fax Broadcast) 24 P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide...
  • Page 4 4 Contents Enterprise Edge 2.0 Voice Messaging FAX User Guide P0911632 Issue 02...

  • Page 5: Introduction

    The mailbox owner can: • retrieve and print the fax message on a fax machine • forward the fax message to another mailbox. P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide...

  • Page 6: About The Express Messaging Line

    I am currently away from the phone. Please leave your name, telephone number and a brief message after the tone. If you want to send me a fax and you are calling from a fax machine telephone, press the START/SEND button on the fax machine.”...
  • Page 7 RETRY Accept greeting? RETRY PLAY P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide 7 4. Press GREET or ¤. 5. Press REC or ⁄. 6. Press PRIME or ⁄. Note: Press ALT to record your Alternate Greeting.

  • Page 8: Receiving A Fax Message

    8 Enterprise Edge 2.0 Voice Messaging FAX User Guide Receiving a fax message You can receive two types of fax messages: non-voice introduced and voice introduced. An introduction is a voice message that a caller records to introduce a fax message. In a non-voice introduced fax message, a caller leaves only a fax message.

  • Page 9: Retrieving A Fax Message

    1. Press ƒ·°fl. Do not put the call on hold. 2. Enter your mailbox number. The fax message is left in your mailbox. P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide 9 Enterprise Edge 2.0 Voice Messaging FAX User Guide...

  • Page 10: Setting Up A Preset Fax Machine

    10 Enterprise Edge 2.0 Voice Messaging FAX User Guide Setting up a preset fax machine Each personal mailbox can have a preset fax machine assigned for printing fax messages. If you select the Preset option, fax messages are printed at the same fax machine every time.

  • Page 11: Printing Fax Messages

    Printing fax messages You can print the fax messages left in your mailbox on any fax machine. You can print all of your fax messages at once or print them individually. If you print all of the fax messages at once, you cannot listen to any voice introductions included with the fax messages.
  • Page 12 12 Enterprise Edge 2.0 Voice Messaging FAX User Guide Printing new or saved fax messages on the preset fax machine To print all of the new or saved fax messages on the preset fax machine: Pswd: OTHR RETRY 1 new 1 saved...
  • Page 13 After you end the session, Enterprise Edge Voice Messaging prints the fax messages on the assigned fax machine. P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide 13 1. Press ƒ·°⁄. 2. Enter your password and press OK or £.
  • Page 14 14 Enterprise Edge 2.0 Voice Messaging FAX User Guide Printing all new or saved fax messages using the Manual option To use the Manual option, you must first open your personal mailbox from a fax machine telephone. To retrieve and print all your new or saved fax messages using the Manual option: 1.

  • Page 15: Printing A Fax Message

    For information about changing the preset fax machine, refer to fax machine on page 10. P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide 15 Fax cover page on page 18. 1. Press ƒ·°⁄. 2. Enter your password and press OK or £.
  • Page 16 16 Enterprise Edge 2.0 Voice Messaging FAX User Guide Printing a fax message using the Other option To print a fax message using the Other option: Pswd: OTHR RETRY 2 new 0 saved PLAY ADMIN <date> Fax:1 <<< STOP >>>...
  • Page 17 To print a fax message using the Manual option: 1. Call into a line from the fax machine telephone that is answered by the Automated Attendant. 2. Press ••, or in the UK press °°, to access your mailbox while the Automated Attendant Greeting plays.

  • Page 18: Fax Cover

    18 Enterprise Edge 2.0 Voice Messaging FAX User Guide Fax cover page A fax cover page prints with each fax message you print using the Preset and Other feature. The fax cover page contains the following information: • the date and time the fax prints •...

  • Page 19: Sending Fax Messages

    4. Press START/SEND on the fax machine. 5. Replace the fax machine telephone handset. This session ends when the transmission is complete. P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide 19 Enterprise Edge 2.0 Voice Messaging FAX User Guide...

  • Page 20: Forwarding A Fax Message To Another Mailbox

    20 Enterprise Edge 2.0 Voice Messaging FAX User Guide Forwarding a fax message to another mailbox You can forward a fax message you have received to another mailbox and add an introductory message as a part of the forwarded message. The message appears as a fax message in the recipient’s mailbox.
  • Page 21 Another copy? QUIT P0911632 Issue 02 Enterprise Edge 2.0 Voice Messaging FAX User Guide 21 9. Press OK or £ to accept the recording. 10. Enter the mailbox number where you want to forward the fax message, or press DIR or £ to use the Company Directory.

  • Page 22: Forwarding A Fax Message To An External Number

    22 Enterprise Edge 2.0 Voice Messaging FAX User Guide Forwarding a fax message to an external number You can forward a received fax message to an external number. However, you cannot add an introductory message to the fax message. To forward a fax message to an external number:...

  • Page 23: Fax System Group Message (Fax Broadcast)

    A Fax System Group List is a collection of fax machines at other locations. When you send a fax message to a Fax System Group List, each fax machine in the Fax System Group List receives the same fax message. Ask your System Administrator for a list of fax machines in each Fax System Group List.

  • Page 24: Sending A Fax System Group Message (Fax Broadcast)

    24 Enterprise Edge 2.0 Voice Messaging FAX User Guide Sending a Fax System Group message (Fax Broadcast) Before you send a Fax System Group message, be sure your System Administrator adds the Fax System Group List, and the List contains all the fax machines that are to receive the fax message.

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