Holding A Call Exclusively; Using Call Queuing - Nortel Enterprise Edge 2.0 Manual

44 Handling many calls at once
4. When the person returns, lift the receiver to continue the conversation.

Holding a call exclusively

Äàá
You can put a call on Exclusive Hold so that you can retrieve it only at your
telephone.
Äàá
Press
telephones, and the call cannot be picked up by another person in the office.
Displays
On hold: LINENAM

Using Call Queuing

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If you have more than one call ringing at your telephone, you can select the call that
has the highest priority by pressing
Call Queuing answers incoming external calls before callback, camped, and
transferred calls.
Enterprise Edge 2.0 Feature Programming Telephone Guide
Tip
With Automatic Handsfree assigned to your telephone, you can use the
Handsfree/Mute feature instead of Listen on Hold.
Äú
or
You have placed one or more calls on hold. The name
of the line held the longest appears on the display.
Ä¡âÚ
. The line appears busy on all other
.
P0911589 Issue 03