Page 1 Enterprise Edge 2.0 Programming Operations Guide 1-800-4 NORTEL www.nortelnetworks.com © 2000 Nortel Networks P0911588 Issue 01...
Page 3: Table Of Contents
Enterprise Edge Attendant Consol 28 Enterprise Edge Integrated QoS Routing 28 Tivoli 28 Optivity 28 Unified Manager 28 Browser requirements 29 Understanding Unified Manager 30 Menu descriptions 32 Enterprise Edge system access 32 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 4 ISDN Dial Up 59 V.90 modem (North America) Dial Up 63 Media Services Card 66 Rules for configuring DSP resource allocation 67 DSP Current Configuration 68 DSP Manager 68 DSP Settings 69 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 5 Setting up a route for long distance calling 134 Adding a long distance carrier access code 135 Programming for least cost routing 136 Using dialing restrictions with routing 137 Using a dialing plan to route outgoing PRI calls 137 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 6 Hospitality 183 Alarm time (AL) feature 184 Set/room settings 185 Call permissions 185 Alarm data 186 Telco features 187 Voice message center numbers 187 Outgoing name and number blocking (ONN) 188 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 7: Contents
Selecting the permanent WAN link as the primary WAN connection Selecting a dial-up link as the primary WAN connection 231 Alarm Service 232 NAT (Network Address Translation) 232 Example of a common NAT configuration 235 IP Firewall Filters 235 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 8 System startup 259 Warm reset 260 Backup and restore 260 Backup, restore, upgrade utility (BRU) for Enterprise Edge system 261 Backup and restore telephony programming using Unified Manager’s Tools menu 265 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 9 Problems with optional equipment 315 Problems with the Enterprise Edge ATA 2 316 Problems with the auxiliary ringer 316 Problems with external paging 317 Problems with Music on Hold and Background Music 317 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 10 PRI Networking with Meridian 1 341 PRI networking using Call-by-Call Services 346 Enterprise Edge VoIP Gateway and M1 networking 348 Toll bypass with Enterprise Edge VoIP Gateway 351 Networking with QSIG (International systems only) 356 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 11 Appendix C: Setting Up Remote Routers 389 Creating an Outbound Traffic Filter 389 Sample Criteria, Ranges, and Actions for UDP Filtering 390 Appendix D: Market profile attributes 391 Languages available to customer 391 System defaults 392 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 12: Contents
12 Contents Glossary 395 Index 437 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 13: About This Document
35 includes information on how to set up your IP address and Web-based administration, how to configure your system settings and other basic procedures such as logging on and off your Enterprise Edge system. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 14: Related Documents
Enterprise Edge 2.0 Voice Messaging Quick Reference Guide • Enterprise Edge 2.0 Voice Messaging Programming Record • Enterprise Edge 2.0 Voice Messaging AMIS Set Up and Operation Guide • Enterprise Edge 2.0 Voice Messaging AMIS User Guide • Enterprise Edge Unified Messaging Client Installation Guide Enterprise Edge 2.0 Programming Operations Guide...
Page 15: Regulations
Enterprise Edge 2.0 Call Center Set Up and Operation Guide • Enterprise Edge 2.0 Call Center Agent Cards • Enterprise Edge 2.0 Call Center Reporting Set Up and Operation Guide • Enterprise Edge 2.0 TSP Server Configuration Guide • Enterprise Edge 2.0 Personal Call Manager User Guide •...
Page 16: Enhanced 911 Configuration
Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 17: Telecommunication Registration
Enterprise Edge equipment meets all FCC Part 15, Class A radiated and conducted emissions requirements. Enterprise Edge does not exceed the Class A limits for radiated and conducted emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 18: Telephone Company Registration
Radio or TV broadcasts are transmitted through the Music On Hold or Background Music features of this telecommunication system. Nortel Networks hereby disclaims any liability arising out of the failure to obtain such a license. Rights of the telecommunications company If the Enterprise Edge system is causing harm to the telephone network, the telecommunications company may discontinue service temporarily.
Page 19: Safety Information For European Customers
Specifically, operations requiring the unit to be powered down must have the network connections (exchange lines) removed first. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 20: Radio-Frequency Interference
This product uses Safety Extra Low Voltage (SELV) circuits which include the following ports: TCM extensions, external music source (MSCX), auxiliary ringer (AUX), paging system relay (PAGE), LAN interface, WAN interface, and the serial port. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 21: Software Licensing
Apache Group and was originally based on public domain software written at the National Center for Supercomputing Applications, University of Illinois, Urbana-Champaign. For more information on the Apache Group and the Apache HTTP server project, please see http://www.apache.org/. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 22 22 About this document Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 23: Enterprise Edge Overview
28. Note: Some of the components described in this section are not available in all areas. Ask your Nortel Networks Enterprise Edge supplier for information about the availability of components. The main component of the Enterprise Edge system is the Enterprise Edge server.
Page 24: Enterprise Edge Telephony Hardware Components
WAN interface card to connect the Enterprise Edge system to the wide area network. North American systems have a T1 interface port and a synchronous port. European systems have two serial synchronous ports. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 25: Enterprise Edge Software Components
For more information on Unified Manager, refer to Unified Manager on page 28. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 26: Enterprise Edge Voice Messaging
• Enterprise Edge Operator Manager allows you to change the Operator password, change business status, enable or disable the system attendant and enable or disable the Call Answer feature. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 27: Enterprise Edge Call Center
Enterprise Edge Personal Call Manager is a TAPI application that allows you to control your Enterprise Edge telephone from your personal computer. For more information, refer to the Enterprise Edge Personal Call Manager User Guide. 1.Microsoft is a registered trademark of Microsoft Corporation. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 28: Enterprise Edge Call Detail Recording
The Enterprise Edge Unified Manager provides a web-based navigation tool that lets you view and change configuration for: • system settings • IP Services • VoIP Service • Telephony Services • Management Server Module Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 29: Browser Requirements
Check for newer versions: Every visit to the page • Java JIT compiler enabled: On For information about setting these parameters, refer to the user documentation that came with your web browser. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 30: Understanding Unified Manager
For more detailed information on Unified Manager, refer to: • Using the configuration windows on page 31 • Changing data views in Unified Manager on page 31 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 31 1. Keeping the pointer in the heading row, move it over any column edge until it changes to a double-headed arrow. 2. Drag the column edge to the appropriate location. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 32: Menu Descriptions
41. For information on Performance and Fault monitoring, refer to Viewing system performance and fault alarms on page 307 and Enterprise Edge system diagnostics and utilities on page 269. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 33 Enterprise Edge provides various statistics, metrics and event logs on resources and services to help you carry out system maintenance activities. For more information on using diagnostics tools, refer to Maintenance page 259. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 34 34 Enterprise Edge Overview Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 35: Setting Up Your Enterprise Edge System
Primary (and optional secondary) DNS servers • Default next-hop router • Fractional T1 channel numbers (if you are using fractional TI) • System name • WAN link protocol • Frame Relay DLCI / CIR (if applicable) P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 36: Setting Up An Enterprise Edge Ip Address
LAN). 3. Set your PC or laptop computer IP address to 10.10.10.2 with a mask 255.255.255.0. 4. Start a web browser on your laptop with a URL of 10.10.10.1. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 37: Setting Up Web-Based Administration
IP connection that enables all IP-based management tools. For more information on remote connections, refer to Dial Up on page 58. Use the following procedure to log on to Enterprise Edge using the web browser: P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 38 The Enterprise Edge password associated with the login name. The password can contain up to 12 case-sensitive alphanumeric characters. The default system administrator password is visor. Configure Allows you access Enterprise Edge configuration. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 39: Preloading Java Class Files On Your Workstation
The Enterprise Edge Unified Manager initial page is displayed. 2. From Enterprise Edge home page, click the Preinstalled Client Home Page hyperlink. 3. Click the Configure button to access Unified Manager. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 40: Logging Off Enterprise Edge
PSTN if you have programmed your system to do so. 3. Click the Yes button to shut down the system. A Shutdown process status window is displayed and the Done button is enabled. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 41: Licensing
You configure your system settings using the Group menu selection in the upper-left corner of your screen. 1. Choose Group and then choose System or Comprehensive. 2. Click the System key to expand the navigation tree. The Licensing and Identification headings appear. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 42: System Registration
For information on how to connect the installed v.90 modem to a telephone line, refer to the Enterprise Edge Installation and Maintenance Guide. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 43: Basic Registration Using Internet Access
For traffic coming from the Enterprise Edge, allow all UDP and TCP traffic to the Nortel Tivoli Gateway (192.122.98.36) on ports above 1023. • From the Nortel Tivoli Gateway (192.122.98.36) allow TCP traffic to Enterprise Edge on port 9495. Basic Registration using v.90 modem (North America only) Refer to the Enterprise Edge Installation and Maintenance Guide for information on how to setup the Enterprise Edge v.90 modem.
Page 44 44 Setting up your Enterprise Edge system Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 45: Configuring Enterprise Edge Resources
1. On the Group menu, click Resources or Comprehensive. 2. On the navigation tree, click Enterprise Edge, and then click Resources. The available Enterprise Edge resources appear in a table format. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 46: Lan
Configuring LAN resources Setting LAN global parameters 1. Click on the Resources heading to expand the navigation tree. The available resouces appear. 2. Click LAN. The Lan Parameters and Resources windows appear. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 47 10 mbps. Configuring a LAN interface LAN1 To configure LAN1 or any other LAN interface: 1. Click the LAN navigation key to expand the navigation tree. The available LAN interfaces appear. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 48 Shows the current status of the LAN connection. The possible states are: Up: The resource is operational. Down: The resource is not operational. Note: Consult your System Administrator for the appropriate configuration information before changing the settings. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 49: Wan
V.90 modem or ISDN connections, see Dial Up. Net Link Manager provides continuous WAN connection status monitoring. For information on Net Link Manager, see Net Link Manager on page 229. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 50: Permanent Wan Connection
On a permanent WAN connection, Enterprise Edge supports the following data compression protocol: • Frame Relay Forum standard FRF.9 data compression protocol with de facto standard STAC compression algorithm • PPP Compression Control Protocol (RFC 1962) with STAC compression algorithm Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 51: Viewing Wan Resources
5. In the PPP Password box, type the password you want to assign to the user defined in the PPP User Name box. The password can contain a combination of lowercase and uppercase letters and numbers. 6. Click Save to save your settings. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 52: Configuring Wan Summary Parameters
Enter the subnet mask address of the WAN. The subnet mask IP address must be in the following format: 255.255.255.255. You can obtain this information from your system administrator or your Internet service provider. Physical Address Shows the physical address of the WAN interface. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 53: Setting Wan Line Parameters
The WAN Line Parameters screen is displayed when configuring a T1 port (North America only). Enterprise Edge supports T1 and fractional T1. Refer to the Port box on the WAN Summary Parameters screen to see which type of port your are configuring. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 54 Note: Always use the same line coding method as your service provider. 2. Press the Tab key to save the settings. Setting WAN Frame Relay Parameters If you chose frame relay as your link protocol, set the WAN Frame Relay Parameters. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 55 The frame relay congestion control engine uses this value to limit or shape traffic. The Access Rate value is determined using the T1 channels available for data communication on the port attached to this interface and their data rates. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 56: Pvc Congestion Control
2. In the Entry (CC#) box, type the entry “CCxx” where “xx” is a unique integer. 3. In the DLCI box, type the DLCI number. 4. In the CIR (kbps) box, type the CIR in kbps. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 57: Wan Ppp Parameters
Lets you define at which interval, in 1/100 second, to perform link quality monitoring. Allowed Authentication Lets you specify if a remote user can use PAP or CHAP or if the remote user is restricted to use CHAP only. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 58: Wan Performance
When using dial up for dial-on-demand WAN connection (as a primary or back up WAN connection), set Allow Network Access to Yes. When using dial up for remote system management purposes only, set to No. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 59: Isdn Dial Up
(Dial In) Name must contain the string "backup". For example, "ISDNbackup" is a valid name if you want to use an ISDN connection as a WAN backup connection. 4. In the Password box, type a password. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 60 Enabled: the ISDN interface is enabled for use. Disabled: the ISDN interface is currently disabled. You cannot select an ISDN interface that is set to “RemoteAssigned” as the Local Gateway IP for the VoIP Gateway. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 61 Dial-Out User ID Lets you define a user name and password that the link must use to authenticate itself when dialing out to another router. 2. Scroll down to the ISDN Channel Characteristics screen. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 62 4. Click the Save button to save your settings. To delete an ISDN channel from the ISDN Channel Characteristics list: 1. In the ISDN Channel Characteristics screen, click on a row. The row is highlighted. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 63: Modem (North America) Dial Up
The V.90 modem WAN connection always uses PPP as the link layer protocol. For correct operation, the link must be connected to a remote access server (RAS). Enterprise Edge supports the following authentication features: • Password Authentication Protocol (PAP) • Challenge Authentication Protocol (CHAP) P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 64 IP address from the remote end and use it. The address obtained depends on the RAS server to which Enterprise Edge connects. The default value is RemoteAssigned. Description Shows a description of the interface. Version Shows the version of the modem subsystem. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 65 PPP LCP Extensions Lets you enable or disable the following PPP Link Control extensions: Time-Remaining and Identification. The default value is Enabled. 2. Press the TAB key to save the settings. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 66: Media Services Card
For more information on configuring DSP resource allocation, refer to: • Rules for configuring DSP resource allocation on page 67 • DSP Current Configuration on page 68 • DSP Manager on page 68 • DSP Settings on page 69 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 67: Rules For Configuring Dsp Resource Allocation
8 VoIP trunks or 8 VoIP trunks and FAX 6 VoIP trunks and FAX 6 VoIP trunks 4 VoIP trunks and FAX 4 VoIP trunks 2 VoIP trunks and FAX 2 VoIP trunks no feature codes entered P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 68: Dsp Current Configuration
The Last Status box displays a message indicating that the custom configuration has been submitted and that a system restart is required. The next time you restart your system, the custom configuration will be loaded. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 69: Dsp Settings
The Media Bay Modules heading lets you view and change settings for trunk modules installed in Enterprise Edge. The following illustration shows a detailed view of the Media Bay Modules programming map and the attributes that appear for each different module type. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 70 Line xxx Clock Source Status Overlap receiving Module Module type DPNSS Low line/loop High line/loop Clock source Local num len Maximum transits Module Module type DASS2 Low line/loop High line/loop Clock source Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 71: Bus
Media Services Card, not in a discrete media bay module. For information about programming a data module, see Configuring a data module on page 79. 3. From the Programmed Bus Type list, choose a bus type. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 72: Module
Values: 60, 100, 260, 460, or 600 milliseconds (Default: 460) Answer timer Lets you set the minimum duration of an answer signal before a call is considered to be answered. Values: 1, 2, 3, 4, or 5 seconds (Default: 2) Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 73 115-118 85-88 Note: PRI on a T1 carrier has 23 lines (for example, Bus 2 has L211-233). PRI on an E1 carrier has 30 lines (for example, Bus 2 has L211-l240). P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 74 When you select NONE, the NSF extension bit is not set for any service. When you select WATS, the NSF extension bit is set for unbanded OUTWATS calls. When you select ALL, the NSF extension is always set for all CbC services. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 75 T1 reference link, or the EE-DTM designated as primary reference fails, the second EE-DTM will obtain the timing reference from the network to be used for system synchronization. This is the default value for the second EE-DTM in Enterprise Edge. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 76 1. To change the incoming call routing for a service, select a different service under Protocol:, Call by Call Routing, FX: The first applicable service for the given protocol is displayed. In this example, the service is FX. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 77: T1 Parameters (North America Only)
PRI. It lets you define a number of settings that are dependent on your T1 service provider settings. To program T1 Parameters: 1. Choose Resources, Media Bay Modules, Bus 02-07, Modules on Bus, Module 1, and T1 Parameters. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 78 The PSTN setting requires analog access lines (AAL) that have analog network loss treatment and digital signaling. On an AAL(D) network, the CO administers the dB loss. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 79: E1 Parameters (Europe)
Fixed data channel (see Trunk/line data on page 111). Programming the BayStack settings When you select the BayStack data module, the following configuration settings appear: • IP address • Switched access • Line assignment P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 80 Use the following procedure to give the BayStack data module access to a line pool for outgoing data transmission: 1. The settings for access to the line pools are displayed in Line pool access. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 81: Provision Lines
Deprovision a line Deprovisioning all of the lines on an EE-DTM does not disable the module. Note: BRI loops/lines are deprovisioned by default in the North American market. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 82 PRI channels can be disabled; however, there is no association between a line number and a B-channel. Disabling of a B-channel can be done when you have fractional PRI. For more information, refer to Link Status on page 301. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 83: Configuring Enterprise Edge Services
7. Passwords; see COS Passwords on page 160 Programming affects system operation. Only a qualified system administrator should perform startup, installation and maintenance programming. Many of the settings affect correct system operation. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 84: Programming Services
• on page 199 • IP Routing on page 200 • IPX Routing on page 208 • SNMP on page 216 • on page 220 • QoS monitor on page 227 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 85: Viewing Enterprise Edge Services
To Enable or Disable a Service 2. On the Configuration menu click Modify Services. The Services dialog box appears. 3. Click Enabled or Disabled in the Status box. 4. Click Save. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 86: Statuses
When set, it indicates the same, pausing the service further. Continue This value can only be set. It can be set only when the service in a Paused state. It resumes paused service. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 87: Telephony Services
When you select Telephony Services, the Tools menu becomes active. The Tools menu allows you access to the Backup and Restore tool. For more information on using the Backup and Restore tool, refer to Backup and restore on page 260. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 88 Ring groups Set/room settings Schedules Call permissions Restriction service Alarm data Routing Service Common Settings Schedule names Telco features Schedule times Voice message center numbers Outgoing name and number blocking (ONN) Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 89: Enhanced 911 (E911) Configuration
Service Modes, as this is the default route should any other programmed routing attempts fail. When using PRI interfaces, make sure all sets can use the PRI line pool that the Normal Schedule route uses. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 90: Terminals & Sets
Aux ringer Allow redirect Redirect ring Call forward Fwd no answer to Fwd no answer delay Fwd on busy to Hotline Type ATA settings ATA answer timer ATA use Msg indicate Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 91: Copying Settings From One Telephone Set To Another
2. Click the telephone set (DN 221-528). 3. Click General. 4. In the Name box, type a name up to seven characters, and then press Enter. Note: The name can be a combination of letters and numbers. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 92 1. Choose Services, Telephony Services, Terminals & sets. 2. Click the telephone set (DN 221-528). 3. Click General. 4. In the Control set box, type the DN number and press Enter, or click None. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 93: Line Access
BRI trunks to telephones. If assigned, they are for monitoring incoming call usage, or for making outgoing calls. To assign a line to a telephone: 1. Choose Services, Telephony Services, Terminals & sets, DN. Click on the Line access heading. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 94 When you assign each Intercom key during programming, it automatically appears on the telephone. The intercom keys appear on the lower-right button, or one key above if the Handsfree/Mute feature appears on the telephone. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 95 To assign a trunk or target line to a telephone: 1. Choose Services, Telephony Services, Terminals & sets. 2. Click the telephone set (DN 221-528) that you want to assign to a trunk or line. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 96 To dial outgoing PRI calls use the intercom button and enter a routing code. When an EE-DTM changes to PRI, the system automatically removes all existing line appearances for that module. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 97 2. Click the telephone set (DN 221-528). 3. Choose Line access, Line pool access. 4. Click the Add button above the navigation tree. 5. Enter a letter from A to O. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 98: Capabilities
To define telephone capabilities: 1. Choose Services, Telephony Services, Terminals & sets. 2. Click the telephone set (DN 221-528). 3. Click on the Capabilities heading. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 99 To program call forward: 1. Choose Services, Telephony Services, Terminals & sets. 2. Click the telephone set (DN 221-528). 3. Choose Capabilities, click on the Call forward heading. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 100 2. Click the telephone set (DN 221-528). 3. Choose Capabilities. Click on the Hotline heading. 4. Click External. 5. In the External # box, type the telephone number (up to 24 digits). Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 101 If a call to a fax machine or modem cannot connect, try shortening the delay. If an individual is dialing the number for a fax machine or modem, you may want to make the delay a little longer. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 102: User Preferences
The list of available buttons expands. 3. Click on the button you want to program. 4. In the Type box, choose External autodial, Feature, Blank, or Internal autodial. 5. Press Enter to refresh the screen. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 103: Restrictions
To configure Restrictions settings: 1. Choose Services, Telephony Services, Terminals & sets. 2. Click the telephone set (DN 221-528). 3. Choose Restrictions. Click on the Set restrictions heading. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 104 Scheduled Services on page 138 for more information about the schedules. To configure Restrictions Schedules settings: 1. Choose Services, Telephony Services, Terminals & sets. 2. Click the telephone set (DN 221-528). Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 105 4. Click on the Line number you want to configure. The list of schedules expands on the navigation tree. 5. Click on the schedule name that you want to configure. For example, Night. The Night schedule window appears. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 106: Telco Features
EE-CTM. You can customize how this information is used. PRI also provides the Caller ID. 4. Select the number of the line you want to program with Feature settings. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 107 You can allocate system-wide log space in Call log space under General settings. If you want to allocate the same log space to all telephones, use the Call log space setting instead. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 108: Lines
Line data settings because there are no Trunk data settings for a target line. Note: You cannot copy programming between lines on different types of modules. The Received number of a target line is a unique number and cannot be copied. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 109: General
By default, DN 221 is the control set for all lines. A control set turns Scheduled Services on and off for the lines assigned to it. For more information about services, Scheduled Services on page 138. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 110 Pool A (9):N. If no access code has been identified, there is nothing between the brackets, for example Pool A ( ):N. The line pool access code can be programmed under Terminals & sets. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 111: Trunk/Line Data
— √ mode Answer √ √ √ — √ √ — — — — — with DISA Link at CO √ — — — — — — — — — — P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 112 Define whether a caller gets a busy tone or the call forwards to the prime set when the target line is busy. Busy tone only works for PRI trunks. Values: To Prime, Busy Tone Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 113 No for T1 E&M lines on a private network that have auto-answer mode. Values: Y or N (Default: Y) To program DISA on a PRI trunk, see Direct inward system access (DISA) on page 331. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 114 EE-DTM, this setting only appears if Signalling is set to WinkStart and Answer mode is set to Manual. These digits are required for some third-party software applications. Values: Y or N (Default: N) Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 115 IP call will fail. For an example of a network configuration that supports fallback, see Toll bypass with Enterprise Edge VoIP Gateway on page 351. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 116 A and system B each have tie lines to system C, assign the tie lines to pool D on each of the systems. You cannot assign target lines to a line pool. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 117: Setting Received Number
Network DN supplied by your service provider. The call will be directed to the prime telephone for the incoming line if the Network DN is not used. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 118: Restrictions
Schedule 2 (Evening) Schedule 3 (Lunch) Schedule 4 Schedule 5 Schedule 6 Tips When a remote user places an external call on a line, any filters used with the line still apply. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 119 The remote restriction restricts the numbers that can be dialed on an incoming auto-answer line. If a remote user then selects a line to place an external call, any filter used with the line still applies. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 120: Telco Features
3. Select the Voice message center for the line, Center 1 - Center 5 or None. Note: To program the external numbers for each Center, refer to Voice message center numbers on page 187. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 121: Loops
Values: Y or N (Default: N) Local number Allows you to set the local number length. This parameter appears only length when Overlap receiving is set to Y. Values: 0-10 (Default: 8) P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 122 3. Click on the SPIDs heading. 4. Choose Add above the navigation tree. The SPID dialog box appears. 5. Type in the SPID number. 6. Click Save. SPID 1 appears as a sub-heading. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 123 1. From the Network DNs heading, click on the DN ## that you just assigned. The Loop# /SPID# /DN # window appears. 2. Select Voice, Data or Both in the Call type box. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 124: Restriction Filters
2. Expand the restriction filter you want to program (Filter 00-99). Click on the Restrictions heading. 3. Click Add above the navigation tree to enter a restriction for each filter. The Add restrictions dialog box appears. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 125 04: 411 05: 976 06: 1976 07: 1AAA976 08: 1900 09: 1AAA900 10: 5551212 02 - 99 No restrictions or exceptions programmed Note: Default filters are only loaded at a cold start. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 126 Removing a restriction removes the overrides associated with it. It also changes the identifying numbers of the subsequent restrictions that you may have defined. For example, if you remove Restriction 01, Restrictions 02 to 08 are renumbered as 01 to 07. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 127: Time & Date
1. Click Time & date. Enter the time and date in the following format: You can configure the system to your local time zone under System, Identification. The system automatically determines and changes the time for Daylight Savings Time if you have ISDN lines. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 128: Call Routing
Use tables to design routes and destination codes, then check for potential problems before you start programming. It will also save you time to have all the settings written out in front of you. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 129: Routes And Destination Codes
5. Select a line pool for the route: Pool A, Pool B...Pool O or PRI-A to PRI-F. The PRI pools only display if you configure an EE-DTM for PRI. Note: Route 000 uses Pool A by default and cannot be changed. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 130: Programming The Pri Routing Table
Enterprise Edge system. To program the routing table: 1. Choose Services, Telephony Services, Call Routing, Routes. 1. Under Route001, External #:, type a number (up to 24 digits). Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 131: Destination Codes
1. Choose Services, Telephony Services, Call Routing, Destination codes. 2. Click on the destination code you want to modify or click Add above the navigation tree to enter a new destination code. The Destination code dialog box appears. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 132 Note: The numbers in italics in the Dial Out sequence are not visible to the user. Normal route 1. Choose Services, Telephony Services, Call Routing, Destination codes. 2. Choose the Route you want to configure, and click Schedules. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 133: Setting Up A Route For Local Calling
Type 9 at Destination Code:. If entering a code other than 9, a valid destination code must be used. See Destination codes on page 131. View existing destination codes before entering a new code. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 134: Setting Up A Route For Long Distance Calling
Type 002 (or any other available route number) at Route: • Assuming that the discounted lines for calling long distance have been placed in Line pool B, choose it as the line pool. • Type 1 at Destination Code: Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 135: Adding A Long Distance Carrier Access Code
These codes would Wild card be, for example, 90, 92, 93, 94, 95, 96, 97, 98 and 99. See character on page 131 for information on programming destination codes. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 136: Programming For Least Cost Routing
2. The route programmed with the access code as its dial out (Route 001) remains as the route used by Normal:. 3. Make sure Absorbed length is set at 1. 4. Under Night route: select Route 007. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 137: Using Dialing Restrictions With Routing
PRI trunks use the PSTN DN Length Table to determine when a complete PSTN DN is dialed. Entries in the table consist of two fields, Prefix and DN Length. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 138: Scheduled Services
Sched 5 Schedules Sched 6 Night Start time Restriction service Stop time Night Evening Service setting Lunch Evening Sched 4 Lunch Sched 5 Sched 4 Sched 6 Sched 5 Sched 6 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 139: Ringing Service
You can assign any set on the Enterprise Edge system to a ring group. The assigned control set for each schedule is added to each ring group. A set can belong to more than one ring group. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 140 The extra dial set is activated during a schedule by entering the Ringing service feature code from a direct-dial set. This does not activate the Ringing service unless the direct-dial set is also a control set. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 141: Restriction Service
Indicate how the alternate dialing restrictions are activated for each of the schedules: 1. Choose Services, Telephony Services, Scheduled Services, Restriction service. 2. Select the schedule you want to program, (for example, Night). The schedule window appears. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 142: Routing Service
You must create an overflow route to be used with each destination code. In this way, every route used with a scheduled mode that has overflow service must have an alternate route in normal service. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 143: Common Settings
Schedule 1: Night 23:00 07:00 Schedule 2: Evening 17:00 23:00 Schedule 3: Lunch 12:00 13:00 Schedule 4: Schedule 4 00:00 00:00 Schedule 5: Schedule 5 00:00 00:00 Schedule 6: Schedule 6 00:00 00:00 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 144 For example, if you program Night service for Friday (22:00 to 6:00), the system turns on Night service from midnight to 6 am on Friday, and then again from 10 pm to midnight on Friday. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 145: System Speed Dial
4. Click a Facility value: Use prime line, Use line:nnn, Pool code:x, or Use routing table. Note: If you assign a specific line to a system speed dial number, only telephones with an appearance of that line can use the speed dial number. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 146 The default is Y. 6. Click a Bypass restrictions value: Y (Yes) or N (No). The default is N, the Speed dial number will not bypass the line and set restrictions already programmed. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 147: General Settings
To change the Business name: 1. Choose Services, Telephony Services, and then click on the General settings heading. The General settings screen appears. 2. Type a name up to 7 characters and then press Enter. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 148: Feature Settings
Tones provides a periodic tone. Music provides any signal from a source such as a radio connected to Enterprise Edge. Silence provides no audio feedback. Values: Tones, Music, Silence (Default: Tones) Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 149 Allows you to assign a telephone on which alarm messages appear when a problem has been detected in the system. Alarms are recorded in the Windows NT event log. Values: None, DN: (Default: 221) P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 150 Direct dial sets are the only sets that can send messages (using Feature 1) to analog telephones connected to an Enterprise Edge Analog Station Media Bay Module (EE-ASM). The direct dial set must be the designated direct-dial set for the analog telephone receiving a message. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 151: Call Log Space
Property sheet window, type a three-digit number (for example, 020, to give each set 20 spaces). 4. In the # of sets with logs box in the Property sheet window, type the number of sets with logs. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 152: Timers
Minimizing this delay provides faster access to the requested features. Values: 200, 400, 600, 800, 1000, 1200, 1400, 1600, 1800 or 2000 milliseconds (Default: 1000) Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 153: Direct Dial
Check the number before assigning it as a direct dial set, and call the direct dial set after you’ve assigned it in order to test it. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 154: Cap Assignment
1. Click on Dialing plan. The Dialing plan window appears. 2. In the Dialing timeout box select a timeout value. You can select the following values (in seconds): 3, 4, 5, 6, 8, 10, 15. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 155 The table always contains one ‘default’ entry; this cannot be removed. You can only modify the length parameter associated with this entry. The default entry specifies the length of any dialing string that does not match one of the other table entries. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 156: Access Codes
(To avoid a conflict, refer to the table of default settings in the description of External code.) If DN length changes, and the changed DNs conflict with the Park prefix, the setting changes to None. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 157 For calls answered with DISA, the system presents a stuttered dial tone to prompt a caller to enter a valid password. The Class of Service (COS) that applies to the call is determined by this COS password. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 158 4. Type the Access code. The default Access code is 9 for Line Pool A, for Line Pool B to O. No default is specified for Line Pools B to O. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 159 Prefix. 3. In the Code prefix box, type in 1 to 6 digits. 4. In the ID length box, type a carrier ID length value (one digit, 1 to 9). P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 160: Remote Access Packages
Class of Service password on an incoming auto-answer line, the restriction filters and remote package associated with their Class of Service password apply instead of the normal restriction filters and remote package. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 161 The default setting (None), means that any normally applicable line filter still applies. 5. Select a Line filter value: None or Filter:. If Filter: is selected, type the 2-digit line filter and press Enter. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 162: Dn Lengths
3. In the DN length box, select the setting: 3, 4, 5, 6, or 7. 4. Press the Tab key to save the new DN length. The prompt appears, “If Nortel Networks Voice Message is installed all messages and mailboxes will be deleted.”.
Page 163: Network Name Display
Custom PRI Receiving Calling Supported Supported Supported Supported Name Receiving Redirected Supported Supported Name Receiving Connected Supported Supported Name Sending Calling Party Name Supported Supported Supported Sending Connected Name Supported Supported P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 164 Calling and Connected Name information (if available) is passed between trunks with Selective Line Redirection (SLR). Only Calling Name information is passed between trunks in cases where Direct System Inward Access (DISA) has resulted in tandeming of trunks. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 165: Programming Network Name Display
4. For non-analog trunks under Voice message center numbers, ONN blocking, Pulse:None You can choose F78, (0-9), *, #. 5. Type a new pulse dialing Name and Number blocking digit sequence. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 166: Call By Call Service Selection For Pri
A toll-free number is assigned to permit reverse billing. • Switched Digital This service provides premises to premises voice and data transport with call management and monitoring features. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 167 Under Services, in routing services section, assign which pool to use for routing and which service type, and service id if required. • Under General settings, specify the minimum and maximum values for the pools. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 168: Programming Call By Call Service Selection
3. Type a number if required under Min incoming:2. 4. Type a number if required under Max incoming:23. 5. Type a number if required under Min outgoing:4. 6. Type a number if required under Max outgoing:23. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 169: Release Reasons
You can allow users to redirect calls on an ETSI ISDN line to outside the network. To allow Network Diversion: 1. Select Services, Telephony Services, General settings, NetworkServices, and click on the ETSI heading. 2. In the NetwkDiversion box, select Y. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 170: Hunt Groups
Note: Do not program videophones as members of a Hunt group. Hunt groups allow one B channel connection at a time and videophones use two B channels. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 171: Adding Or Removing Members From A Group
Consult your customer service representative to determine your Hunt group number range. To add a member to a Hunt group: 1. Choose Services, Telephony Services Hunt groups. 2. Click a Hunt group (Hunt group 1-30). P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 172: Moving Members Of A Group
4. Click a member from the member list (for example Member 003). 5. On the Configuration menu, click Move. 6. Type the new member number (001, 002, etc.) in the Move to box. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 173: Assigning Or Unassigning Lines To A Group
4. Click the Delete button above the navigation tree. To unassign all lines in a Hunt group: 1. Click a Hunt group (Hunt group 1-30). 2. Click Line assignment. 3. Click the Delete All button above the navigation tree. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 174: Setting The Distribution Mode
Setting the Distribution mode on page 174. 1. Choose Services, Telephony Services, Hunt Groups. 2. Click a Hunt group (Hunt group 1-30). 3. Click a Hunt Delay value 1 to 10 and press Enter. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 175 The overflow set can be a set DN number associated with a voice mailbox: 1. Choose Services, Telephony Services, Hunt groups. 2. Click a Hunt group (Hunt group 1-30). 3. Type the DN number in the Overflow box, and press Enter. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 176 SALES. The name can be up to seven characters in length. 1. Choose Services, Telephony Services, Hunt groups. 2. Click a Hunt group (Hunt group 1-30). 3. Type a new name and press Enter. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 177: Companion
You must enable registration for the entire Enterprise Edge system to allow registration of individual portables. To enable user registration: 1. Select Services, Telephony Services, Companion, Registration. 2. Select a Registration enabled option: Y (Yes) or N (No). 3. Press Enter. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 178: Changing The Registration Password
In this case, you can either pick a different extension number, or deregister the current portable telephone. You must perform deregistration both at the portable and from Unified Manager. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 179: Radio Data
Re-evaluation automatically assigns the proper cell configuration to each radio in a Base Station. When you add or remove Base Stations, you must apply Re-evaluation to the system. If the Re-evaluation status reads Required, you can carry out the re-evaluation. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 180 For example, if radio 07012 is in the cell, 07012 assigned appears. 1. Select Services, Telephony Services, Companion, Radio Data, Cells, Cell nn, Cell radios. 2. Click on the radio number to view the setting: Assigned or Unassigned. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 181: Register Individual Portables
(It is preferable that each user have the system they use most often registered in slot 1.) If a portable telephone is lost or broken, deregister it from the system before replacing it with another portable telephone. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 182: Portable Telephone Programming
Allow last number Y Does not apply to portables. Restrictions Allow saved Does not apply to portables. number Allow link Y or N This can be set to N for portables. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 183: Hospitality
A Hospitality Services (HS) admin set is any two-line display Enterprise Edge telephone. You can program an HS admin set to require you to enter the Desk admin password before the system grants access to HS administrative features. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 184: Alarm Time (Al) Feature
The Room condition password setting controls access to the Room condition ƒ°‡ﬂ). feature ( The default Room condition password is None. For ƒ°‡ﬂ more information about using , see the Enterprise Edge Feature Telephone Programming Guide. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 185: Set/Room Settings
The dialing filters are standard Enterprise Edge Restriction filters (Filters 00-99). For more information, see Restriction filters on page 124. To assign dialing filters: 1. Choose Services, Telephony Services, Hospitality, and click on the Call permissions heading. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 186: Alarm Data
2. In the Notify set box select: None or DN:. 3. If you select DN:, type in the DN number that you want to notify when an alarm expires. 4. In the Use tone box select Y or N. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 187: Telco Features
This is a default NSI string for message waiting. • Message wait cancellation string (AN*0#): indicates that the voice mails have been retrieved. Again, this is a default NSI string for message waiting. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 188: Outgoing Name And Number Blocking (Onn)
For information on Call Detail Recording, refer to the Enterprise Edge Call Detail Recording System Administrator Guide. TAPI For information on TAPI Service Provider, refer to the Enterprise Edge 2.0 TSP Server Configuration Guide. Enterprise Edge 2.0 Programming Operations Guide...
Page 189: Console Service
Configuring Enterprise Edge Services 189 Console Service For information on Console Service, refer to the Enterprise Edge 2.0 Attendant Console Set Up and Operation Guide or the Enterprise Edge 2.0 Attendant Console User Guide. VoIP Gateway The Voice over IP (VoIP) Gateway settings allow you to configure the Local (H323) and Remote Gateways for Enterprise Edge.
Page 190 To add remote gateways: 1. Choose VoIP Gateway, and click on the Remote Gateway heading. The Remote Gateway list appears. 2. On the Configuration menu, click Add Entry. The Remote Gateway screen appears. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 191 1. In the Remote Gateway table, click the remote gateway you want to delete. 2. On the Configuration menu, click Delete Entry. A message appears that asks you to confirm the deletion. 3. Click the Yes button to confirm the deletion. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 192: Dhcp
Always schedule a down time when making changes to the Enterprise Edge DHCP server configuration to minimize impact on your network users. • Reboot the Enterprise Edge system for the changes to take effect. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 193 Allows you to enable or disable the DHCP server. When you disable the server, you need to assign static IP addresses to clients. 4. Press the Tab key to save the settings. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 194: Configuring A Dhcprelayagent
4. Configure the scope-specific settings. Refer to the DHCP LAN attribute table below. 5. Configure the LAN address range and the LAN excluded address services screens through the menu. Refer to the DHCP LAN attribute table below. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 195 To modify, add, or delete a DHCP address range or excluded address range, assign only one IP Address range for a DHCP Scope and exclude ranges of addresses in it from being assigned to clients. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 196 3. Click the Yes button to confirm the deletion. Note: When you delete or modify an IP Address range it removes any excluded addresses that are in the original address range value. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 197 1. Click an excluded address in the Excluded Address Range table. 2. On the Configuration menu, click Delete Excluded Address Ranges. A message prompts you to confirm the deletion. 3. Click the Yes button to confirm the deletion. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 198: Lan Settings For Dhcprelayagent
Allows you to specify the minimum number of seconds since the last boot, threshold before Enterprise Edge forwards DHCP requests. The values are 1to 3600. The default value is 4. 3. Press the Tab key to save the settings. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 199: Dns
Note: The DNS proxy carries security features because it keeps all of the internal IP addresses from external web servers. For information on other security features, see NAT (Network Address Translation) on page 232 and Firewall Filters on page 235. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 200: Ip Routing
Because OSPF is a “link-state” based routing protocol, you must not use OSPF on demand dial interfaces. Frequent link status (between “up” and “down”) may cause the protocol to become unstable. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 201: Configuring Ip Routing
If the router detects a change in the routing information, the router sends an update message at the specified interval. Possible values are 1 to 50000. The default value is 5. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 202: Configuring Ip Routing On An Interface
The available interfaces appear under the IP Routing heading. Follow the same instructions to configure all interfaces. For information on how to create static routes, see Static routes on page 207. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 203 On Demand: the router sends its table when another established router requests it. Periodic: the router sends its table to other established router at regular intervals. The default value is Periodic. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 204 Route Tag Allows you to create a special tag which identifies routes announced over the interface. The route tag helps identify route packets when debugging routing problems using a network sniffer. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 205 The available interfaces for IP routing are listed under the IP Routing heading. 2. Click the interface you want to configure. The Summary window appears. The Routing Protocol box shows the current routing protocol. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 206 The default value is 1. Hello Interval Allows you to define how frequently the router must send “hello packets” on an interface. The values are 1 to 32767 seconds. The default value is 10. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 207 Destination mask Allows you to add the IP address of the mask corresponding to the destination address. Next Hop Router Allows you to define the IP address of next hop router. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 208: Ipx Routing
NetWare environment. Static routes and static services are also supported. Enterprise Edge supports IPX basic packet filtering feature. Configuring IPX Routing 1. Choose Services, and click on the IPX Routing heading. The Global Parameters for IPX Router appears. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 209: Configuring An Interface For Ipx Routing
IPX Routing heading. The same configuration procedures apply to all interfaces. 1. Choose Services, and click on the LAN1 heading (if configuring IPX routing for traffic on LAN1). The IPX routing parameters for LAN1 appear. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 210 RIP, are stored as static routes in the routing table for this interface and remain until you delete them. No Update mode never updates the routing tables on the current interface. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 211 The default value is Deny. Note: You must create a filter before you can assign an action. To create a Adding SAP filters for IPX routing filter, see on page 214. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 212 The Static Service settings display the Static Service number, Type, Name, Network, Node, Socket and Hops. To add a Static Service refer to Adding Static Service for IPX on page 215. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 213: Adding Rip Filters For Ipx Routing
Network Mask Allows you to enter the network mask to be applied to the source address. This parameter defines the range of network numbers that you want to filter. 4. Click Save. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 214: Adding Sap Filters For Ipx Routing
3. Under the Configure menu choose Add Static Route. The Static Routes dialog box appears. 4. Configure the LAN1 (and WAN1, WAN2, etc.) static routing table attributes according to the table below. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 215: Adding Static Service For Ipx
Hops Shows the number of hops to reach the destination network. The permitted values are 1 to 15. The default is None. 5. Click the Save button to save your settings. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 216: Snmp
To modify the SNMP Summary attributes: 1. From the Status list, select Enabled, Disabled or Up. 2. From the Authentication Failure Traps list, select Enabled or Disabled. 3. Press the Tab key to save the changes. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 217: Snmp Community List, Manager List, And Trap Community List
The trap community entry name does not have any significance, other than to uniquely identify an entry. To modify the Community List, Manager List, and Trap Community List, use the following procedures. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 218 The Manager List dialog box appears. 2. In the Manager List box, type the manager list number. 3. In the Manager IP Address box, type the manager IP address. 4. Click the Save button. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 219 2. On the Configuration menu, click Modify Trap Community. The Trap Community List dialog box appears. 3. Click any box that requires modification and type the necessary changes. 4. Click the Save button. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 220: Qos
PSTN, but the actual delay and jitter for VoIP packets are still “good” since VoIP packets have a higher priority. To avoid this, add UDP port 5000 to the high priority queue in all routers. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 221: Qos Restrictions And Defaults
2. Configure the QoS Services Summary attributes according to the following table: Attribute Description Description Shows the description of the QoS provider. Version Shows the driver version of the QoS provider. Status Allows you to enable or disable the QoS module. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 222 VoIP gateway and how much is left over for other H.323 or other classified premium traffic. 3. Press the Tab key to save the settings. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 223: Filters
Allows you to specify a destination IP address in a valid dot format. See the Address instructions for Source Address. Destination Mask Allows you to specify a mask for the destination IP address in a valid dot format. See the instructions for Source Mask. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 224 This lets Enterprise Edge be used as a 'marker' device on the edge of a diffserv capable network. 4. Click Save. 5. In the Filter Configuration screen specify the order of the Filters from the most important to the least important. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 225: Qos Performance Graphs And Tables
-There must be an even number of ports in a range. Appendix C: Setting Up Remote Routers on page 389 for additional information on setting UDP port ranges on remote routers. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 226 1. In the PortRanges table, click the port range you want to delete. 2. On the Configuration menu, click Delete PortRanges. A message appears that asks you to confirm the deletion. 3. Click the Yes button to confirm. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 227: Qos Monitor
While MOS values are being shown, they are updated approximately every 50 seconds. To refresh the data, on the menu click View and then click Refresh. 2. Click the QoS Monitor navigation key to close the navigation tree. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 228: Web Cache
Shows the version of the Web Cache server. Status Shows the status of the Web Cache server. This setting is read-only. The server always runs to provide support for web-based UIs for Enterprise Edge. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 229: Net Link Manager
Note: Net Link Manager can provide backup for one link only, even though there are two primary links (one provided from each WAN interface). Net Link Manager backs up the link who is responsible for the next hop address. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 230: Selecting The Permanent Wan Link As The Primary Wan Connection
The default value is 30 seconds. Backup Dial Up Allows you to select which dial up interface to use. Interface Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 231: Selecting A Dial-Up Link As The Primary Wan Connection
Resources, Dial up. For information on Dial Up creating a dial-up interface, see on page 58. 4. From the menu click View then click Refresh to save your settings. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 232: Alarm Service
Enterprise Edge supports both static and dynamic NAT for a number of packet types and protocols: NAT Support for: Type Packets (static and TCP, UDP, IP dynamic) Protocols H.323, FTP, HTTP, POP3, Telnet, SMTP, DNS, TFTP, GOPHER, FINGER, NNTP, RPC, SUNNFS and SNMP Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 233 The system automatically fills in the rule order. If you choose to add additional rules, the default rules still remain, unless you disable Default Rules. Note: Before you can specify the Rule Order you must first add the Rules. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 234 Note: Configure the rule order from most specific to most general. For example, a TCP rule for one port should come before a general rule for all TCP traffic. IP rules should come last. 7. Press Tab to update the screen. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 235: Example Of A Common Nat Configuration
Packet filtering A packet filter is a firewall facility that can monitor the state of active connections and use this information to determine which network packets to allow through the firewall. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 236 6. In the Log Viewing Options screen, type the Start Date and End Date (mm/ dd/yyyy).This is only necessary if you wish to view existing logging data. Note: You can configure rules two ways; using default rules, or, setting up individual rules. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 237 NetBios, RPC, and SUNNFS. Destination IP Type Allows you to specify if the Destination IP Type is Fixed or Dynamic. The default is Fixed. Destination IP Allows you to specify the Destination IP address. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 238 If a packet originates from an external node, it is dropped unless a filter rule specifically allows it to be routed to an internal node. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 239 Values are: Ignore, Allow or Deny. Default: Ignore. Source IP Type For static source IP addresses, this box is set to Fixed. Otherwise, it is set to Dynamic for source IP addresses. Values are: Fixed, Dynamic. Default: Fixed. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 240 Note: When you set filters, make sure to allow the flow of packets going to the RPC port (port 135 TCP or UDP) for correct Unified Manager operation. For IP Firewall Filter configuration information, see IP Firewall Filters on page 235. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 241: Chapter 6 Configuring Digital Private Network Signalling System1
Enterprise Edge telephone sets, you must use specific keys and/or enter a number code to access the features. For a description of the types of Enterprise Edge sets, see the Enterprise Edge Feature Programming Telephone Guide. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 242: Dpnss 1 Capabilities
The following parameters can be configured for DPNNS 1 lines: • Line Type • Prime set • CLID set • Auto Privacy • Answer Mode • Auxiliary Ringer • Full auto Hold Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 243: Three Party Service
• Diversion On Busy diverts all calls to an alternate set when a set is busy. This feature is programmed in the Unified Manager. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 244: Restrictions By Set Type
DNA—Diversion features can be invoked from an Enterprise Edge set connected on a DNA with boot up. This set can act as a valid destination for DPNSS Diversion regardless of whether a set is physically connected to the DNA. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 245: Setting Diversion
EI is similar in functionality to Enterprise Edge Priority Call. It is, however, a receive-only feature on Enterprise Edge sets; that is, EI cannot be initiated from an Enterprise Edge set. The originating caller would be on another PBX on the DPNSS 1 network. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 246: Restrictions By Set Type
2. Choose Intrusion. 3. Click a Protection level: None, Low, Med, or High. If the level of intrusion protection is set to High no intrusions will be allowed. The default is None. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 247: Call Offer
111). • Call Offer will not work if sent over Manual answer lines. Again, it is recommended that for the majority of purposes, lines be left at the default: Auto. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 248: User Actions
DPNSS lines. Further, Allow redirect must be set to Y. For more information, see Capabilities on page 98. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 249: Message Waiting Indication
Thus, for each message centre there may be different: • numbers to be dialled to reach the mailbox from the set • MWI strings received, indicating that the centre has a message in the mailbox P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 250 MWI and MWC.” 7. Program the NSI string for the MWC that is expected from the message centre. Note: The line must be programmed to Appear and/or Ring at the set. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 251 1. Ensure that you have programmed a set to access target lines for receiving messages (see “Assigning message centres to a line, above): 2. Choose Services, Telephony Services, Terminals & Sets. 3. Click a DN (DN 221-528). P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 252: Loop Avoidance
1. Choose Resources, Media Bay Modules, Bus 02 - 07, Modules on Bus, Module 1. 2. Choose Module type DPNSS. 3. Type a value (0-25) in the Maximum transits box. The default value is 25. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 253: Configuring Management Settings
TivDialup password, Enterprise Edge cannot connect with Tivoli. If you change the ModemBackup password, Enterprise Edge cannot make a dialup network connection if NetLinkManager detects a break in the permanent link. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 254: Adding A User Profile
The User Profile window appears showing a list of the current user profiles. 2. From the User Profile window, click on the User Name for which you want to modify user profile information. The row containing that user profile information is highlighted. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 255: Deleting A User Profile
Note: Maintain only one user profile with administrator privileges and allow only system administrator to use this user profile. Multiple users logging on to Enterprise Edge from different client stations using the administrator account can cause inconsistent or wrong configuration. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 256: Alarm Manager
Archive Location Allows you to enter the path to the directory where the alarm information is kept. The default path is: “d:datafiles\nortel networks\unified manager\archive\ 3. Click TAB to save your settings or continue the configuration. Enterprise Edge 2.0 Programming Operations Guide...
Page 257 Allows you to set the time the backup must start. Tips Before you change the day or time, or both, you must first stop the batch job. Make your changes, and then start the batch job again. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 258 258 Configuring Management Settings Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 259: Maintenance
The system displays a dialog box with three parameters: Region, Template and Start DN. 3. Select a region from the Region list: Global, UK (United Kingdom), Sweden, Holland, CALA (Central America Latin America), Carib (Caribbean), NA (North American) or Denmark. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 260: Warm Reset
Enterprise Edge system. For more information on backing up and restoring your Enterprise Edge system programming, refer to the following: Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 261: Backup, Restore, Upgrade Utility (Bru) For Enterprise Edge System
Selected Components window, BRU reads the instructions for this component and writes the .cmd file. BRU can execute the file immediately or at a specified time and date on a Once, Daily, Weekly, or Monthly schedule. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 262 3. At this point, you can set the VNC options to the most reliable operation by selecting the Options menu and setting parameters within the Options window. 4. On the remote desktop choose Start, Programs, Nortel Networks, BRU. The EE Backup/Restore/Upgrade window appears. Performing a backup or restore using BRU After you have BRU running, use the following procedure to perform a backup or restore.
Page 263 If you would like to run the Backup tool at another time, select the check box under Schedule and: a. Deselect the Current time check box. b. Use the arrow keys to set the time of execution. c. From the Date box, select the date. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 264 Notepad is launched with the script displayed. You may edit the file at this point. 7. Close the Notepad window. A BRU dialog box asks if you are ready to execute the file 8. Click the Yes button if you wish to proceed. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 265: Backup And Restore Telephony Programming Using Unified Manager's Tools Menu
Performing a telephony backup using Unified Manager’s Tools menu on page • Performing a telephony restore on page 266 • Stopping a telephony backup on page 268 • Stopping a telephony restore on page 268 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 266 Unified Manager enables the Tools menu and displays the Backup/Restore options screen. The Backup/Restore Path box shows the default path where telephony backup files are stored. The default path is d:\Data Files\Nortel Networks\Voice Solution\Backups. 2. From the Tools menu, choose the Backup option.
Page 267 Unified Manager enables the Tools menu and displays the Backup/Restore options screen. The Backup/Restore Path box shows the default path where telephony backup files are stored. The default path is d:\Data Files\Nortel Networks\Voice Solution\Backups. 2. From the Tools menu, choose the Restore option.
Page 268 3. If you select Yes, the Cold Start Warning dialog box appear saying that the system will initiate a cold start. You can only click Exit Application. 4. Click Exit Application. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 269: Enterprise Edge System Diagnostics And Utilities
3. From the Counter Type list, select the type of information you want the system to generate. 4. From the Polling Interval, select at which interval you want the system to collect the information. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 270: Error Messages
(hyphens are allowed, in addition to Reason: The system name does not letters and digits), and that it does not follow the standard conventions. exceed 15 characters in length. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 271 IP another excluded address range or with address before setting the excluded an address that is already assigned to a range. DHCP Client computer. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 272 Each entry takes a characteristic key field as the first field that should follow certain conventions, and a unique number within the class. If that unique number is 0 or less, this error happens. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 273 Values for these fields should strictly follow the convention provided in the labels for them. It should be something like ’SRxx’ for static routes, ’IFxx’ for input filters and ’OFxx’ for output filters. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 274: Mib Ii Information
Counters Shown at LAN and WAN Interface Levels • ICMP Counters • UDP Counters • TCP Counters • QoS Session Counters • QoS Best Effort Traffic Counters • QoS Dropped Packets Counters • QoS Graph Counters Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 275 5. Messages: no equivalent (icmpInMsgs + icmpOutMsgs) 6. Received Address Mask: icmpInAddrMasks 7. Received Address Mask Reply: icmpInAddrMaskReps 8. Received Destination Unreachable:icmpInDestUnreachs 9. Received Echo Reply: icmpInEchoReps 10. Received Echo: icmpInEchos P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 276 (udpInDatagrams + udpOutDataGrams) TCP Counters 1. Connection Failures: tcpAttemptFails 2. Connections Active: tcpActiveOpens 3. Connections Established: tcpCurrEstab 4. Connections Passive: tcpPassiveOpens 5. Connections Reset: tcpEstabResets 6. Segments Received: tcpInSegs Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 277 3. Total Priority Octets: Total number of octets carried in premium priority. QoS Best Effort Queue Counters Note: This is a proprietary counter. 1. Total Queue XX Octets: Total number of octets carried at specified queue's priority. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 278: Maintenance Programming For Telephony Resources
2. Write the version number on the appropriate Maintenance record. Note: You can use the version number to determine the software release and it may be required by support staff if a software fault occurs. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 279: Media Bay Module Status
The State box indicates that the module is enabled. The Configuration menu option is enabled. 2. On the Configuration menu click Disable. The system displays a warning that this action will disable the entire module and all of its devices. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 280 M7310 telephone M7324 M7324 telephone 1: CAP1 First CAP module attached to an M7324 telephone 2: CAP2 Second CAP module attached to an M7324 telephone Nortel Networks ATA 2 Analog Terminal Adapter Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 281 280. 2. Click on the device you want to enable. 3. On the Configuration menu click Enable. The system displays a message indicating that the device is being enabled. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 282: System Test Log
1. Choose Diagnostics, MSC, and click on the System test log heading. 2. Click Del All from the menu above the navigation tree. The system displays a message asking you to confirm that you wish to remove all of the items. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 283: System Administration Log
You can erase log items from the System Administration log using the following procedure. Note: You cannot remove selected log items. You only have the option of removing all the log items. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 284: Network Event Log
For more information on the event or alarm, refer to Alarm codes on page 285 or Event messages on page 285. Note: Alarms also appear in the Windows NT event log. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 285: Alarm Codes
Event messages appear as items in the System administration log or the System test log of the Maintenance session. Most of these event messages can only be caused by an unusual combination of events, and should rarely occur. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 286 EE-DTM Evt:373 the system restart diagnostic tool has been activated Evt:407 there are no more codes for Speed Dial numbers Evt:408 there is no more memory for Speed Dial codes Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 287 Alarm code 63 is sent because there are no DTMF receivers for an incoming call Evt:882 mobility data re-evaluation sequence initiated Evt:883 an invalid dial pulse signal was received by the EE-DTM Evt:992 auto attendant error P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 288 As a result of some events, the system automatically restarts itself. The table on the next two pages lists all the event numbers and identifies the events associated with system restarts. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 289 126-129 441-442 131-132 133-134 135-136 458-459 600-602 138-150 603-613 615-629 160-164 170-173 631-646 200-211 220 (Admin log) 221-222 223 (Admin log) 689-698 225-228 800-802 229 (Admin log) 230-235 804-807 245-248 250-256 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 290 290 Maintenance Event Message System Event Message System Restart Restart 260-271 280-283 811-820 285-298 824-825 940-943 950-989 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 291 A recoverable RIM fault has occurred The RIM is reset. If a link is active when this error occurs, the link is dropped. The radio (0109-1 in this case) is returned to service. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 292 The Data Transfer server has been told by the Base Station that an error has occurred. Evt:853 The Data Transfer server has been told by the Base Station that an error has occurred. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 293 The Wireless auto-admin (Re-Eval) radio Sniffing component has detected an error. Evt:888 The Wireless auto-admin (Re-Eval) Radio Manager has detected an error. Note: Companion alarm codes appear in the Windows NT event log. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 294: Tests
T1 or PRI service provider begins their test, and stop the line loopback test from your system after the T1 or PRI service provider ends their test. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 295 The continuity loopback test shorts the tip and ring pair of the receive signal path with the transmit signal path. This test allows you to check the metallic continuity of the external wiring. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 296 The system displays values in the Device port and Device channel boxes. Debug Restart info To view the Restart info: 1. Choose Diagnostics, MSC, Debug, and click on the Restart info heading. The Restart info summary screen appears. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 297: Csu Statistics
Reset all statistics on page 300 Statistics collected by the Enterprise Edge system The system accumulates three performance parameters: • errored seconds (ES) • severely errored seconds (SES) • unavailable seconds (UAS) P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 298 4. Choose the appropriate module. For example, Module 1. 5. Click on the T1 Parameters heading. 6. In the Internal CSU box, select On from the drop-down menu. The module is temporarily disabled while the internal CSU is enabled. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 299 RAI (Remote alarm indicator), Short-term alarms and Defects. For more information on these types of transmission defects, refer to Statistics collected by the Enterprise Edge system on page 297. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 300 2. Choose a bus and then choose a module. 3. Click on the CSU Statistics heading. 4. On the Configuration menu, click Clear CSU statistics The system displays a message indicating that this will remove all of the statistics. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 301: Link Status
The display shows the pools that supports CbC routing. 2. Choose a pool. For example, Pool PRI-B The display shows the services in the pool. The services that appear depend upon the PRI protocol. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 302: Moving Telephones
1. Choose Resources, Services, Telephony Services, General settings, and click on the Feature settings heading. 2. In the Set relocation box, select Y from the pull-down menu. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 303 3 minutes for the programming relocation to be complete. Moving the telephone again before the 3 minute period may result in losing the telephone’s programming. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 304 304 Maintenance Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 305: Troubleshooting Your Enterprise Edge System
Problems with Companion sets (North American systems only) on page 326 General troubleshooting information • Getting ready on page 306 • Types of problems on page 306 • Basic troubleshooting procedure on page 306 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 306: Getting Ready
1. Diagnose the trouble by determining: • the types of problems users have experienced • the frequency of the problems • how many telephones are affected Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 307: Viewing System Performance And Fault Alarms
How to Get Help on page 307. How to Get Help If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.
Page 308: System Performance Graphs And Tables
1. From the Alarm Browser screen, click the row corresponding to the alarm for which you want detailed information. The row is highlighted. 2. From the Alarm Browser menu, click Actions and select Display Details. The Alarm Details screen appears. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 309: Problems With Telephones
2. From Ports on Bus, select the port on the bus that the telephone uses. 3. Select Channels. 4. Select the channel that the telephone uses. 5. From the Configuration menu, select Disable. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 310: Telephone Has No Dial Tone
If the correct line number or name appears on the telephone display, make sure the external lines are properly cross-connected. 2. Check external lines by attaching a test telephone directly on the distribution block. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 311: Dial Tone Is Absent On External Lines
The problem may be due to one of the following: • A redirected line remains busy on page 312 • Programming is incorrect on page 312 • Lines require maintenance session on page 312 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 312 1. Choose Resources, Media Bay Modules and the bus that the module is on. Disable the module using the procedure, Disable a module on page 279. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 313: Auto-Answer Line Rings At A Telephone
If the line is not equipped for disconnect supervision at the central office, reconfigure the trunk as manual-answer using the following procedure: 1. Choose Services, Telephony Services, Lines. 2. Select the affected line. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 314: Prime Telephone Gets Misdialed Calls
Line is connected to an EE-DTM which is currently not in service on page 315 • Line has been disabled for maintenance purposes on page 315 • Line has not been provisioned on page 315 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 315: Selected Line Pool Shows "No Free Lines
316 • Problems with the auxiliary ringer on page 316 • Problems with external paging on page 317 • Problems with Music on Hold and Background Music on page 317 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 316: Problems With The Enterprise Edge Ata 2
3. Check the following wiring between the auxiliary ringer generator and the distribution block. 4. Ensure that the auxiliary ringer contacts are operating properly by checking with an ohmmeter across the auxiliary ringer pin contacts listed above. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 317: Problems With External Paging
5. Ensure that the music source is turned on, is operational, and the volume control is set properly. 6. Any music source with a low-output impedance (for example, less than 3,300 ohms) can be connected. The output level must be less than one volt. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 318: Problems With Module Service
1. Choose Resources, Media Bay Modules and the bus that the module is on to verify that the EE-DTM is enabled and that it’s lines are provisioned. For more information, refer to the procedure, Display the Media Bay Module status on page 279. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 319 4. Check the pinout of the cable that connects the EE-DTM to the termination point from the T1 or PRI service provider or the external channel service unit, and check that the cable is properly connected. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 320: Monitoring The T1 Or Pri Signal
Check the external line by terminating a single-line telephone directly on the distribution block, or equivalent, which connects to the Trunk Module. 5. For the EE-ASM: If the EE-ASM is still down, power down, then power up the Enterprise Edge system. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 321: Problems For Network Or Remote Users
(Do not use Feature for accessing features on a remote Enterprise Edge system.) 2. Make sure that the remote user is dialing tones, not pulses once the call is answered. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 322: Dialed Number Gets Ringback And The Wrong Person
• Digits do not match Received number or Auto DN on page 323 • The Enterprise Edge system did not receive some or all of the incoming digits on page 323 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 323: Dialed Feature Code Gets Overflow Tone
Remote caller does not have access to that feature Check the remote package that you assigned to the incoming trunk. Make sure that it gives the appropriate access to the remote caller. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 324: Dialed Feature Code Gets Busy Tone
Verify the following: 1. Published line pool access codes are correct. 2. Check that the line pool access codes have been entered correctly under Access codes in System programming. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 325: Line Pool Access Code Gets Ringback
There may be a malfunction in the system that the caller is trying to reach. Inform the operators of the system at the far end that the dialed number is not getting through. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 326: Problems With Companion Sets (North American Systems Only)
If this is the case, register the portable again. • check that the portable is using the correct registration slot. • verify that the portable has been assigned the correct internal number by calling it from another telephone. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 327: Appendix A: Network Examples
The ability to perform private networking requires software keys for Enterprise Edge VoIP Gateway and Enterprise Edge PRI. Enterprise Edge uses enhanced trunking to join other Nortel or customer equipment in a private network. Authorized users can also access tie lines, central office lines, and Enterprise Edge features from outside the system.
Page 328: Access Using Enterprise Edge
Enterprise Edge telephone. Outgoing calls are made using the intercom key and dialing destination codes. • A DTI (EE-DTM) configured for T1 has digital lines that are configured as Groundstart, E&M, Loop, and DID. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 329: Pri Lines
Analog ground start trunks are not supported. Target lines are assigned by default for all templates except the DID template.Target lines are assigned line numbers (for example, 241 to 336) similar to physical lines. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 330: Bri Lines
The system resources (dialing capabilities, line pool access and feature access) that a remote user may access depends on the Class of Service (COS) assigned to them. COS Passwords on page 160 and the Nortel Networks Voice Programming Guide for more details. Enterprise Edge 2.0 Programming Operations Guide...
Page 331: Remote Access On Loop Start Trunks
T1 E&M trunks can be answered, with or without DISA. These DNs are described in Access codes on page 156 of the Configuring Enterprise Edge Services chapter. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 332: Remote Access On T1 Direct Inward Dial (Did) Trunks
Line Redirection allows the originating party to redirect a call, waiting a connection or re-connection, to an alternate destination after a time-out period. Failed calls can be redirected. Priority calls cannot be redirected. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 333: Enterprise Edge Security
The line per set (line/set) restriction overrides the line restriction and set restriction. Line and set restrictions are shown in Line restriction example on page 334 and Remote line restriction example on page 334. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 334 In this case, dialed digits must pass both the remote restriction and the line restriction. A remote caller can override these filters by dialing the DISA DN and entering a COS password. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 335: Direct Inward System Access (Disa)
3027. The same feature is available for Vancouver (604). In the column Dial out, P stands for pause, a host system signaling option. Press ƒ‡° to insert a 1.5 second pause in the dialing string. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 336 Leading Digits Network Direct Dial 221-253 Intercom calls Coordinated Dialing Plan Unused Unused Call Park Prefix All PSTN Calls Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 337: Dialing Plan Using T1 E&M Lines
Internal # 2221 Internal # 221 Pool H Pool N Enterprise Edge Voice Pool M Pool B T1 E&M T1 E&M Santa Clara Network # 4221 Received # 4221 Internal # 4221 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 338 Set 4221 L251: Ring only Line pool access Line pool B Line pool M To New York: Routing service Route Pool M External # None Destination Code Absorb None Normal route Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 339 If a user in New York wishes to call Toronto within the network, they dial 6221. The local Enterprise Edge checks the number against the routing tables and routes the call according to the destination code 6, which places the call using Route 001. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 340: Dialing Plans With Shared Line Pools
Network # 8534 Received # 434 Received # 534 Internal # 434 Internal # 534 For instance, the person on system A at telephone 234 can press an Intercom button and dial 7434. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 341: Networking Examples
PSTN trunking (Enterprise Edge users can share the M1’s PSTN trunks with M1 users) • PRI networks can be used for voice, data, and video calls • no usage costs when placing calls over private networks P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 342 In this example, there is additional configuration required as outlined in Additional Configuration to Enterprise Edge systems on page 345 and Guidelines to setting up PRI networking to Meridian M1 on page 345. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 343 Heading Parameter Setting West End office: Trunk/Line Data Line 245 Target line Received # 2221 Line Access Set 2221 L245:Ring only Line pool access Line pool PRI-A P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 344 To West End: (Call terminates at West end) Routing Service Destination Code Normal route Absorb To Public Network: (Call terminates at M1) Routing Service Route External # No number Pool PRI-A Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 345 DID calls from the public network. • The Meridian M1 must recognize numbers starting with ‘9’ as public numbers, whether the numbers are dialed by Meridian M1 users or by Enterprise Edge users. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 346: Pri Networking Using Call-By-Call Services
PRI span, rather than two T1 spans. With PRI call-by-call services, the only limitation is that there are no more than 23 calls in progress at any one time. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 347 External # No number Pool PRI-A Service type ServiceID DN type Private Destination Code Normal route Absorb To Public Network: Routing Service Route External # No number Pool PRI-A Service type Public P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 348: Enterprise Edge Voip Gateway And M1 Networking
Enterprise Edge systems connected over IP trunks through a corporate IP network. This could represent a large head office (with the Meridian 1) connected to several smaller branch offices. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 349 4 192.1.1.4 Office 9 192.1.1.4 East end: 2 192.1.1.2 4 192.1.1.4 9 192.1.1.4 The Call Managers examine the Called Party Number digits and route the call to the corresponding IP address. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 350 Set 6221 L241:Ring only Line pool access Line pool A To Head Office: (M1) Service/Routing Service Route Pool A External # (leave blank) DN type Private Destination Code Normal route Absorb None Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 351: Toll Bypass With Enterprise Edge Voip Gateway
PRI trunks when IP trunks are congested. This configuration allows for cost savings by using the corporate IP network whenever possible, thereby bypassing toll charges that would be incurred by using the public network. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 352 This is a simplified example where only calls to the 613 Area Code are routed by the Ottawa node. In a real world configuration, it would also be desirable to handle Area Codes that are ‘close’, for example Montreal: 514. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 353 Services/Routing Service Route Pool A External # (leave blank) DN type Public Route Pool PRI-A External # (leave blank) DN type Public Destination Code 91613 Normal route Absorb Schedule 4 Absorb None P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 354 Services/Routing Service Route Pool A External # (leave blank) DN type Private Route Pool PRI-A External # (leave blank) DN type Private Destination Code Normal route Absorb None Schedule 4 Absorb None Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 355 To allow for fallback to PRI trunks when the IP trunks are congested, you must also program the following Routing service settings: • Set the start and end times for Sched 4 to 1:00 so that IP calls can be made 24 hours a day. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 356: Networking With Qsig (International Systems Only)
357 illustrates this example. Refer to the following for hardware and routing programming: • Hardware programming for the branch offices on page 357 • Routing information for QSIG network example on page 358 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 357 Setting West End office: Hardware programming EE-DTM/EE-BRIM PRI/BRI Protocol QSIG BchanSeq Ascend (PRI only) ClockSrc Primary East End office: Hardware programming EE-DTM/EE-BRIM PRI/BRI Protocol QSIG BchanSeq Ascend (PRI only) ClockSrc Primary P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 358 Set 6221 L245:Ring only Line pool access Line pool PRI-A To Head Office: Routing Service Route Dial out # No number Pool PRI-A DN type Private Destination Code Normal route Absorb Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 359: Private Networking With Dpnss (International Systems Only)
HLC and a range of DNs. DPNSS networking on page 360 illustrates this example. For information on programming routing for this example, refer to Routing information for DPNSS network example on page 361. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 360 668 2222 Site B 668 2222 Site D 6 848 2222 848 2222 Site D 2222 Site D 2229 2229 Site C 496 3333 Public DN 9 563 3245 563 3245 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 361 888 using the DPNSS line pool, allowing the call to be placed. Note that a Private Access Codes is required only for specific DPNSS features such as Diversion, Route Optimization, and Redirection. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 362: Public Networking Scenarios
363 • Call Enterprise Edge and select tie lines to a private network on page 363 • Call Enterprise Edge and select lines to the public network on page 364 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 363: Call One Or More Enterprise Edge Telephones
Service (COS) password, then dials a line pool access code to select a tie line to Washington. Manager in Georgia DID and T1 E&M DTM T1 E&M linepool to Washington Enterprise Edge Central Office P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 364: Call Enterprise Edge And Select Lines To The Public Network
T1 DID Access codes Auto DN 4321 Rec'd # length Rec'd # length 4 digits (can be from 2 to 7 digits, but must match number of digits sent by central office) Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 365: Private Networking Scenarios
368 Refer to the following for information on programming DID: • PRI dialing plan example for 2-way DID on page 370 • PRI DID and 2-way DID on page 370 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 366: Call One Or More Enterprise Edge Telephones
Hardware: Enterprise Edge, an EE-DTM with four T1 E&M lines (3 lines in the line pool and 1 incoming line). Heading Parameter Setting Incoming trunk: Trunk/Line Data Line 061 T1 E&M Answer mode Auto Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 367: Call Enterprise Edge And Select Lines To The Public Network
Outgoing trunk: Trunk/Line Data Line 061 Loop Line type Pool B Access codes Line pool B 73 (can be 1 to 4 digits) Lines /Restrictions Assign a restriction filter to the line. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 368: Select T1 E&M Trunks To The Private Network
All calls that come in on target line 241 will be routed out on line 003 to the main office. Whenever a call is redirected, the target line and outgoing line will be busy for the duration of the call. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 369 (can be from 2 to 7 digits, but must match number of digits sent by central office) Outgoing trunk: Outgoing trunk: Trunk/Line Data Line 062: T1 Loop Trunk/Line Data Line 066: T1 E&M Capabilities Allow redirect: Y Capabilities P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 370: Pri Dialing Plan Example For 2-Way Did
PRI must be Public service. For example, channels 1 to 4 are configured as DID at the CO. The CO uses ascending mode for B-channel selection, and Enterprise Edge uses descending mode. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 371: Appendix B: Isdn Overview
Nortel endeavours to test all variations of ISDN PRI on Enterprise Edge; however, due to the number of variations, this is not always possible.
Page 372: Types Of Isdn Service
• Layer 3: Also a logical connection between the ISDN network (your service provider) and the Enterprise Edge system. For BRI lines, layer 3 is where call Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 373: Isdn Bearer Capability
• data transmission at speeds up to 128 kbps per loop (depending on the bandwidth supported by your service provider) • shared digital lines for voice and data ISDN terminal equipment P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 374 Your system might display the name of the called party on an outgoing call, if it is provided by your service provider. Your system sends the Business Name concatenated with the set name on an outgoing call but only after the Business Name has been programmed. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 375 Exchanges (PBX) such as Enterprise Edge. FX (Foreign Exchange) FX service calls logically connect your Enterprise Edge set to a remote CO. It provides the equivalent of local service at the distant exchange. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 376 Enterprise Edge set given its DID number. This list should be kept up to date and readily available. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 377: Isdn Hardware
If your Enterprise Edge has more than one EE-DTM configured as PRI, you must assign the first EE-DTM as the primary reference, the second EE-DTM as the secondary reference, and the third EE-DTM as the timing master. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 378: Bri Hardware
ISDN TE Enterprise Edge ISDN TE (with terminating resistors) ISDN TE T reference points The T reference point connections provide a point-to-point digital connection between the ISDN network and Enterprise Edge. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 379: Clock Source For Isdn
Systems with only S loops act as timing masters for the attached terminal equipment (TE), and are not synchronized to the network. ISDN TE without access to a network connection (BRI lines) has limited or no functionality. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 380: Other Isdn Bri Equipment
T connection. In addition, it manages the maintenance messages travelling between the network and the NT1, and between the NT1 and the Enterprise Edge system. The NT1 from Nortel Networks is packaged two ways: • a stand alone package which contains one NT1 card (NTBX80XX) and a power supply (NTBX81XX) •...
Page 381: Ordering Isdn Pri
When ordering Microlink™ service, it must be ordered with EKTS (Electronic Key Telephone System) turned off. If you will be using a point-of-sale terminal adapter (POSTA), ask for D-packet service to be enabled. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 382: Supported Isdn Protocols
ISDN connection has the protocol you require. For more information on the supported protocols and services, refer to Call by Call service selection for PRI on page 166. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 383: Isdn Programming
ISDN package. This includes network service profile identifiers (SPIDs) and Network DNs. If you are supporting a point-of-sale terminal adapter, you also need one or more static terminal endpoint identifiers (TEIs). P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 384 D-packet service, program the point-of-sale terminal adapter or other D-packet service device with the appropriate TEI (provided by your service provider), terminal SPID, and DN by following the instructions that come with the device. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 385 • the ISDN setup message will contain a CDN of 763-1234 • the CDN will be truncated to the 4 digits, 1234 • 1234 matches the DISA DN • the call will be answered with DISA P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 386: Program Isdn Equipment
Once you have assigned ISDN DNs to a loop, designate one of the DNs as a Loop DN. The Loop DN acts as a main ISDN DN and completes the configuration of the loop. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 387 21-63). Your service provider may also supply you with a DN to program your D-packet device. The DN for D-packet service becomes part of the dialing string used by the D-packet to call the packet handler. P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 388 2. Select the loop type used by POSTA: S loop or LT loop. 3. Enter the terminal endpoint identifiers (TEIs) supplied by your service provider. 4. Select “D-packet enabled” to Y. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 389: Appendix C: Setting Up Remote Routers
Appendix C: Setting Up Remote Routers This appendix includes information on setting up Nortel Networks routers and how to set up a range of UDP as a high priority. This appendix includes: • Creating an Outbound Traffic Filter • Sample Criteria, Ranges, and Actions for UDP Filtering...
Page 390: Sample Criteria, Ranges, And Actions For Udp Filtering
The range is 2065 to 2067. The action path is: Action, IP, Add, High Queue. Note: This example shows how to give H.323 traffic priority over other protocols on the interface. Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 391: Appendix D: Market Profile Attributes
Appendix D: Market profile attributes 391 Appendix D: Market profile attributes Market profiles are selected by the user at system startup. Each market profile is designed using a set of system defaults that provide specific functionality for the region in which the system is deployed. Enterprise Edge offers a choice of the following market profiles: •...
Page 392: System Defaults
392 Appendix D: Market profile attributes System defaults The following table compares the system defaults for the North American and Global market profiles. In addition, the following functionality applies: • Market profiles for Denmark, Holland and Sweden are the same as the Global market profile except for the default to local languages and local tones and cadences.
Page 393 Appendix D: Market profile attributes 393 Functionality Attribute North American Global profile United Kingdom Call Forward Delay Show in second disabled disabled disabled Default 4 ring cycles 4 ring cycles 2 ring cycles Options • 2 ring cycles • 2 ring cycles •...
Page 394 394 Appendix D: Market profile attributes Functionality Attribute North American Global profile United Kingdom Release reason Release text none none detail Release code disabled disabled disabled Display duration 3 sec 3 sec 3 sec Overlap Receiving disabled enabled disabled Local Number length for ISDN overlap receiving Tandem alerting disabled...
Page 395 Glossary AbsorbLength A setting that determines how many of the digits in a destination code will not be dialed by the system. AbsorbLength is assigned under Destination codes in Services. access code Different sequences of characters used to gain access to the features: Line pools, Call park, external lines, Direct-Dial telephone and Auto DN.
Page 396 396 Glossary Answer button A telephone button with an indicator that is used to monitor another telephone. The answer button indicates incoming calls destined for the other telephone. Someone working at a telephone with answer buttons (an attendant, for example) can receive all ringing and visual indication of incoming calls for other telephones, and answer those calls when necessary.
Page 397 Glossary 397 autodial button A memory button that, if programmed, provides one-touch dialing of external or internal numbers. autolog options A feature that allows you to select the type of calls that are stored in your Call Log. You can choose to log calls that were not answered by anyone within the system, to log calls that were unanswered at this telephone but answered elsewhere in the system, to log all calls answered and not answered at this telephone, or to not have calls automatically logged.
Page 398 398 Glossary American wire gauge. B channel (Bearer channel) An ISDN standard transmission channel used for voice or data transmission. Background Music A feature that lets you hear music from the speaker of your telephone. It is available only if a music source has been attached to the system and the feature has been enabled under Feature settings in System programming.
Page 399 Glossary 399 An abbreviation for Binary Digit. A bit is the smallest unit of information recognized by the computer. A bit has one of two values (0 or 1) to indicate off or bit error rate test A test that checks the transmission of data across the voice and data channels between the system and any telephone.
Page 400 400 Glossary Call Forward Override An automatic system feature that lets you call someone and ask them to stop forwarding their calls to you. Call Information Call Information allows you to display information about incoming calls. For external calls, you can display the caller's name, telephone number and the line name.
Page 401 Glossary 401 Call Queuing If you have several calls waiting at your telephone, you can invoke the Call Queuing feature to answer them in order of priority. Priority is given to incoming calls, followed by callback and camped calls. Callback If you park, camp, or transfer a call to another telephone and it is not answered there, it will ring again at your telephone.
Page 402 402 Glossary Class of Service (COS) The set of features and lines available to the user for a call. The Class of Service for a call is determined by the restriction filters and remote access packages assigned to the telephone in Lines programming. The Class of Service for a call can be changed by entering a six-digit Class of Service password.
Page 403 Glossary 403 D channel (Data channel) An ISDN standard transmission channel which is packet-switched, and is used for call setup, signalling and data transmission. Data channel See D channel. Data link connection indentifier (DLCI) The DLCI is used to identify a PVC in frame relay networks. Defaults The settings for all features when the system is first installed.
Page 404 404 Glossary Digital Access Signaling System Number 2 (DASS2) A UK proprietary standard for signalling on ISDN connections between customers’ premises and the public network. DASS2 is used between the customer’s equipment and ISDN local exchange and is suitable for multiple access. Digital Private Network Signalling System (DPNSS) DPNSS is a networking protocol that gives operators access to Enterprise Edge features over multiple combined networks in International systems only.
Page 405 A Domain Name Service (DNS) proxy translates alphabetic domain names into computer-readable IP addresses. For example, the domain name www.nortelnetworks.com for the Nortel Networks web site can translate to the IP address 192.177.5.18. After a domain name is translated into an IP address, the workstations on your network can communicate with the web site.
Page 406 406 Glossary Driver (Device) A program that allows a hardware peripheral, such as a NIC, to communicate with the Enterprise Edge Server. DTMF See Dual tone multifrequency. dual tone multifrequency Two distinct telephone signaling tones used for dialing. Dynamic Host Configuration Protocol (DHCP) DHCP is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses in an organization's network.
Page 407 Glossary 407 Ethernet A widely used Local Area Network (LAN) protocol that is the original Carrier Sense Multiple Access/Collision Detect (CSMA/CD) LAN that lets PCs and/or Enterprise Edge Servers listen for pauses before they communicate. Ethernet LANs use coaxial cable or twisted pair wiring for connecting computers. evening schedule See Schedules and Services.
Page 408 408 Glossary FAX works with Enterprise Edge Voice Messaging, offering a caller the capability of sending a fax document to a mailbox as easily as sending a voice message. Feature Code A unique code used to access Enterprise Edge features and options. File A collection of related information stored on a disk under a given name for later reference and used by an operating system or application program.
Page 409 Glossary 409 Full Handsfree See Handsfree. Fully Qualified Domain Name (FQDN) The combination of host name and domain name. For example mycomputer.nortelnetworks.com is Fully Qualified Domain Name. gateway A system that links two different types of networks and enables them to communicate with each other.
Page 410 410 Glossary Handsfree (HF) Answerback When activated, this feature automatically turns on the microphone at a telephone receiving a Voice Call so that the person receiving the call can respond without lifting the receiver. It is activated under Capabilities in Terminals and Sets programming.
Page 411 Glossary 411 Hook Switch Flash See Link time. Host Name In networking, the name of a computer that primarily provides services, such as database access, to other computers or Enterprise Edge Servers in the domain. The host name is associated with a unique IP address. Since the Enterprise Edge Server has a unique IP address, it qualifies as a host.
Page 412 412 Glossary IETF See Internet Engineering Task Force. In-Band In-band is a method of device access which utilizes a network interface component within the device. Initialization The steps required to prepare hardware or software for operation. Install To set up for operation. For example, hardware is installed by attaching it to the appropriate connectors or sockets either inside or outside the Enterprise Edge Server.
Page 413 Glossary 413 Internet A global TCP/IP network linking millions of computers for communications purposes. Internet Engineering Task Force (IETF) The IETF is the committee that defines standard Internet operating protocols such as TCP/IP. The IETF is supervised by the Internet Society's Internet Architecture Board (IAB).
Page 414 414 Glossary IRQ Conflict Two hardware devices are vying for same IRQ. On installation of a device where an IRQ conflict occurs, the user may have to manually configure the IRQ settings to resolve the conflict. ISDN See Integrated Services Digital Network. ISDN DN A directory number (DN) used by ISDN terminal equipment connected to the system.
Page 415 Glossary 415 Line Redirection A feature that allows you to redirect all calls on an incoming line to a destination outside the system. Once a line is redirected it cannot be answered within the system. The system may be set up to give a brief ring when a call comes in on a redirected line, under Capabilities in Terminals and Sets programming.
Page 416 A storage place for voice messages on Enterprise Edge Voice Messaging. Meridian 1 ISDN Primary Rate Interface (MCDN) A protocol used between members of the Nortel Networks Meridian family of Private Telecommuncation Network Exchanges. The signalling information is carried via time slot 16 of a 2.048 Mbit/s digital transmission system.
Page 417 Glossary 417 Modem A communications device that allows data to be exchanged between computers over telephone lines. The exchange is done by electronic processes called modulation and demodulation. The modem changes (modulates) the data into tones to send to another modem and also converts (demodulates) tones when receiving from another modem.
Page 418 418 Glossary Network Two or more computers linked together electronically to share programs and exchange data. Joining computers over a network requires adding specialized hardware and software to each computer. network device A network device is a hardware entity characterized by its use as a communications component within a networking infrastructure.
Page 419 Glossary 419 Operating system The disk-based software that manages the operation of the Enterprise Edge Server. An operating system controls the flow of information between the computer hardware. Windows® NT is the operating system that manages the Enterprise Edge Server. option An Enterprise Edge Server choice that is given to a user through display prompts.
Page 420 420 Glossary A packet-switching scheme is an efficient way to handle transmissions on a connectionless network such as the Internet. An alternative scheme, circuit-switching, is used for networks allocated for voice connections. In circuit-switching, lines in the network are shared among many users as with packet-switching, but each connection requires the dedication of a particular path for the duration of the connection.
Page 421 Glossary 421 Park timeout The time before an unanswered parked call is routed back to the telephone that parked it. Park timeout is under Feature settings in System programming. Password A four-digit to eight-digit number that is entered using the dialpad. A password is used to open mailboxes or perform configuration tasks.
Page 422 422 Glossary Point-to-point protocol (PPP) PPP is a protocol for communication between two computers using a serial interface, typically a personal computer connects to a server by a phone line. For example, your Internet server provider may provide you with a PPP connection so that the provider's server can respond to your requests, pass them on to the Internet, and forward your requested Internet responses back to you.
Page 423 Glossary 423 Priority Call If you get a busy signal when you call someone in your office, you can interrupt them for an urgent call. This feature is enabled for a telephone under Capabilities in Terminals and Sets programming. Privacy This feature determines whether a system user may select a line in use at another telephone and join an established call.
Page 424 424 Glossary Power cable A cable that connects the Enterprise Edge Server to apower source. public line An external line that can be assigned to any telephone and to many telephones. A line is assigned as Public under Trunk/Line data in Lines programming. public network The regular telephone network that connects most homes and businesses.
Page 425 Glossary 425 receiver The handset of a telephone. Regression Code Restores the previous system security number so that previously applied UTAM Activation Codes and Portable Credit Codes can be reentered to restore full system operation. Also required in cases of system recovery. This code cannot be reused. Relaying Relaying is the process of moving data along a path determined by a routing process.
Page 426 426 Glossary Remote monitoring A feature that lets an off-site technician with a PC call in and troubleshoot your system through the built-in modem. Remote paging This feature allows remote users to use the system paging feature. Access to this feature is governed by the Class of Service for the call.
Page 427 Glossary 427 ring volume A feature that allows you to set the volume at which your telephone rings. ringing service A Services section that allows you to make additional telephones ring at specified times of the day and on specified days. See Routing Information Protocol.
Page 428 428 Glossary The major alternative to RIP is the Open Shortest Path First Protocol (OSPF). Routing service A programming section that allows outgoing calls to be directed automatically based on the numbers a caller dials. For Enterprise Edge Servers linked in a network, routing can create a transparent or coordinated dialing plan.
Page 429 A programming section used to enable the optional Remote monitoring feature. One setting provides a System ID, which an installer or system coordinator plus then uses to request three password keys from the Nortel Networks Customer Response Center. Once these three passwords have been entered, the system will permit Remote monitoring.
Page 430 430 Glossary SPID Acronym for Service Profile Identifier, a number that identifies a specific ISDN line. When you obtain ISDN service, your telephone company assigns a SPID to your line. Part of the initialization procedure is to configure your ISDN terminal adapter to use this SPID.
Page 431 Glossary 431 subnet mask A value used to route packets on TCP/IP networks. When the IP layer has to deliver a packet through an interface, it uses the destination address contained in the packet, together with the subnet mask of the interface to select an interface, and the next hop in that subnet synchronous A synchronous signal is sourced from the same timing reference.
Page 432 432 Glossary See Terminal equipment. See Terminal Endpoint Identifier. Telco features A programming section that lets you specify the external telephone numbers that are dialed by the Message feature to retrieve voice messages, or to set up CLASS (CMS) services for lines and telephone. Telco features are accessed by an installer or a system coordinator plus.
Page 433 Glossary 433 See Type of Service. Transfer A feature that lets you redirect a call to another telephone in your Enterprise Edge system, over a network or outside your system. Transfer Callback If a transferred call is not answered after a specific number of rings, the call will return to the telephone that made the transfer.
Page 434 434 Glossary See User Datagram Protocol. Unsupervised line A line for which disconnect supervision is disabled. If an external caller hangs up, the system does not detect the disconnection and does not hang up its line. See Disconnect Supervision. User Data User Data is an option in the Set Copy feature.
Page 435 Glossary 435 User Speed Dial Two-digit codes (71-94) can be programmed to dial external telephone numbers. User Speed Dial numbers are programmed for each telephone, and can be used only at the telephone on which they are programmed. Voice Call A feature you can use to make an announcement or begin a conversation through the speaker of another telephone in the system.
Page 436 436 Glossary Wait for dial tone A feature that causes of sequence of numbers to pause until dial tone is present on the line before continuing to dial. The Wait for dial tone symbol ‡) uses two of the 24 spaces in a dialing sequence. This feature requires a Services or Combo Cartridge.
Page 437 PRI 82 programming 302 CLASS assignment 106 auxiliary ringer Class of Service programming 117 dialing restriction 333 troubleshooting 317 security 333 Class of Service (see COS) P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 438 225 Delayed ring transfer 149 QoS monitor Deleting a user profile 255 mean opinion score 227 Deleting an ISDN interface 63 overview 227 deprovisioning a line 81 routing, overview 200 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 439 362 Enterprise Edge Personal Mailbox Manager 26 Directed pickup 149 Enterprise Edge QoS Routing 28 directory numbers Enterprise Edge system networking 328 changing 148 coordinated dialing plan 335 length 162 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 440 Fast 47 Sequential mode 174 Fast Routing 47 Setting the hunt delay 174 fault alarm banner settings 308 Setting the name 176 Unassigning lines 173 feature codes, troubleshooting 323 usage metrics 302 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 441 2-way DID 377 upload 38 Dialing Plan 377 Loop avoidance, programming 252 ISDN Summary 60 loop start trunk remote access from public network 331 loopback test, starting 296 JAVA Virtual Machine (JVM) 37 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 442 239 relocation) multi-line hunt 374 protocol 237 source address 237 groups 382 source mask 237 music source port 239 license 18 Paging, remote 332 source 18 MWC 249 MWI 249 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 443 QoS best effort queue counters 277 remote access 331 QoS best effort traffic counters 277 sample configurations 365 – QoS dropped packets counter 277 tie lines 363 QoS graph counters 277 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 444 330 services evening 143 restore 262 example of alternate call ringing 139 restricting lunch 143 feature use (see Set Lock) night 143 line at telephone 105 lines 118 remote access 160 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...
Page 445 WAN 64 answer DNs 98 superframe 78 intercom keys 94 support 307 line assignment 95 line pool access 97 system name 91 administration log 283 restrictions 103 processor software 278 P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide...
Page 446 269 V.90 modem interface 64 voice mail settings, overview 240 voice message accessing 96 external center 187 waiting indication 96 Voice Profile for Internet Mail 26 voice record, service settings 232 Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01...

Nortel Enterprise Edge 2.0 Programming Manual

Chapter 1 About this Document

Chapter 2 Enterprise Edge Overview

Chapter 3 Setting up Your Enterprise Edge System

Chapter 4 Configuring Enterprise Edge Resources

Chapter 5 Configuring Enterprise Edge Services

Chapter 6 Configuring Digital Private Network Signalling System1

Chapter 7 Configuring Management Settings

Chapter 8 Maintenance

Chapter 9 Troubleshooting Your Enterprise Edge System

Appendix A: Network Examples

Appendix B: ISDN Overview

Appendix C: Setting up Remote Routers

Appendix D: Market Profile Attributes

Quick Links

Troubleshooting

Related Manuals for Nortel Enterprise Edge 2.0

Summary of Contents for Nortel Enterprise Edge 2.0