Micros Systems Workstation 4 Manuals

Micros Systems Workstation 4 Manuals

Manuals and User Guides for Micros Systems Workstation 4. We have 2 Micros Systems Workstation 4 manuals available for free PDF download: Service Manual, Setup Manual

Micros Systems Workstation 4 Service Manual

Micros Systems Workstation 4 Service Manual (226 pages)

Brand: Micros Systems | Category: Touch terminals | Size: 9.97 MB

Table of Contents

Table of Contents
3
Preface

10
- Who Should Use this Manual
  10
- Symbols
  12
- Document Design and Production
  12
Introduction to the WS4/WS4 LX Frus

13
- Chapter 1
  
  14
- Chapter 2
  
  40
  - Workstation 4 System Block Diagrams
    40
  - SC3200 GX1 Processor, Video Processor, Core Logic and Super IO
    43
    
    GX1 Processor
    44
    
    Video Processor
    44
    
    Core Logic
    45
  - PCI and Sub-ISA Bus Interface
    46
    
    Boot Loader
    47
    
    Disk on Chip (DOC)
    47
    
    Sub-ISA Bus Interface
    47
  - SC3200 Super I/O
    49
  - PC87360 Super IO
    50
    
    General Purpose IO
    51
    
    Parallel Port
    51
    
    Operator LED Control
    52
    
    Keyboard and Mouse Controller
    53
    
    Serial Interface
    53
    
    Access.bus Interface
    54
    
    Low Pin Count (LPC) Interface
    54
  - TFT LCD Interface
    55
  - Touchscreen Interface
    58
  - Optional PCMCIA Daughter Card
    59
  - Optional Mini-PCI Daughter Card
    60
    
    Optional Mini PCI Daughter Card
    60
  - Complex Programmable Logic Device (CPLD)
    61
    
    CPU Interface and Register Control
    61
    
    Power Button
    63
    
    Reset Circuit
    66
    
    Wake on LAN Power Management Event
    67
    
    LCD Backlight Control
    68
    
    Cash Drawer Interface
    69
    
    System Board Hardware Revision
    69
  - DP83815 10/100 Mbps PCI Ethernet Controller
    70
  - Eeprom
    72
  - RS422 Port a and RS422 B
    73
    
    RS422 Port a
    73
    
    RS422 Port B
    74
  - Customer Display/Mag Card Reader Port (COM3)
    76
    
    COM3 Configuration - AB28-F and AB28-G
    76
    
    COM3 Configuration - AB28-I or ABRD36-B
    78
    
    Multiplexer Operation
    80
  - Optional LCD Customer Display
    82
    
    Casework
    82
    
    Interface Board and LCD
    83
    
    Interface Board Description
    84
    
    Cables
    85
    
    Enabling the LCD Customer Display - WS4
    85
    
    Enabling the LCD Customer Display - WS4 LX
    85
    
    Hardware Compatibility - System Board Hardware Revision
    85
- Chapter 3
  
  88
  - Introduction
    88
    
    Software Utilities
    88
  - Operational Troubleshooting
    90
    
    Original Workstation 4 Boot Sequence
    90
    
    Testing the Power Supply and System Board Voltages
    94
  - POST Errors
    97
  - LCD Display Related
    100
  - Touchscreen Related
    102
  - Local Area Network (LAN) Related
    104
  - Mechanical Related
    107
  - Peripheral Related
    108
    
    IDN Port Problems
    108
    
    RS232 Peripheral Device Does Not Function
    108
    
    LCD Customer Display
    109
    
    USB Peripherals Do Not Function
    109
  - Workstation Recovery Procedures
    112
  - Workstation 4 Diagnostics Utility
    114
    
    System Information Screen - Hardware Components
    115
    
    System Information Screen - Platform Software Components
    117
    
    Other Platform Files and Folders
    120
  - Workstation 4 LX System Board Block Diagram
    124
- Chapter 4
  
  124
  - Workstation 4 LX System Block Diagram
    124
  - LX800 Processor and TFT Controller
    125
    
    Geodelink Interface Units
    126
    
    Geodelink Memory Controller
    126
    
    Processor Core
    126
    
    Geodelink Control Processor
    127
    
    Geodelink PCI Bridge
    127
    
    Geodelink General Description
    128
  - CS5536 Companion Device
    129
    
    ATA Interface
    129
    
    Real Time Clock (RTC) and CMOS RAM
    129
    
    Serial Interface
    129
    
    System Management Bus (SMB) Controller
    129
    
    Audio Codec 97 Controller
    130
    
    LPC Interface
    130
    
    Power Management
    130
    
    USB Interface
    130
    
    IDE Interface (ABRD86 - Sheet 18)
    131
  - W83627HF Super IO
    132
    
    Low Pin Count Interface
    132
    
    Serial Interface
    132
    
    Cash Drawer Control
    133
    
    COM3 Mux Control Signals
    133
    
    Hardware Monitor
    133
    
    RS422 Port a and B Control Signals
    133
    
    System Board Hardware Revision
    133
  - TFT LCD and Backlight Interface
    134
    
    The Graphics Processor (GP)
    134
    
    The Display Controller (DC)
    135
    
    Video Processor (VP)
    135
    
    Backlight Interface
    136
    
    LCD Interface
    136
  - USB Interface
    137
    
    Companion Device
    138
    
    USB Flash Drive Power Controller
    138
    
    USB Hub
    138
  - Touchscreen Interface
    139
  - Point of Sale Interfaces
    140
    
    Customer Display/Mag Card Reader Port
    140
    
    Point of Sale Interfaces
    141
    
    Pole/Rear Customer Display
    142
    
    Rear LCD Customer Display Firmware Programming
    142
    
    Cash Drawer Closed Logic
    145
    
    Cash Drawer Interface
    145
    
    System Board Hardware Revision
    146
    
    EEPROM Interface
    147
    
    Link, Speed and Activity LED Control
    147
    
    PCI Bus Interface
    147
    
    RTL8110SC 10/100/1000Mbps PCI Ethernet Controller
    147
    
    System Board Power Distribution
    148
    
    Standby Power Domain
    149
    
    Working Power Domain
    149
- Chapter 5
  
  152
  - Introduction
    152
  - Operational Troubleshooting
    154
    
    Workstation 4 LX Boot Sequence
    154
    
    Pre-Boot Firmware Applications - Background
    157
    
    Platform Updates - Background
    158
  - Testing the WS4 LX Power Supply and System Board Voltages
    159
  - Standby Voltage Checks
    159
  - Working Voltage Checks
    160
  - Power on Self Test (POST) Errors
    161
  - Power On-Self Test (POST) Errors
    161
  - LCD Display Related
    163
  - Touchscreen Related
    165
  - Local Area Network Related
    166
  - Local Area Network (LAN) Related
    166
  - Mechanical Related
    168
  - Peripheral Related
    169
  - Workstation 4 LX Diagnostics Utility
    172
  - Workstation 4 LX Diagnostic Utility
    172
  - System Information Screen - Hardware Components
    173
  - System Information Screen - Platform Files
    175
  - Workstation Recovery and Platform Update Procedures
    179
    
    Wiping the Compact Flash Card
    179
    
    Platform Update
    180
    
    Using Windows CE Factory Restore
    180
    
    Factory Restore Procedure
    182
- Chapter 6
  
  184
  - Introduction
    184
    
    ESD Precautions
    184
    
    General Precautions for Working Inside the Workstation
    184
    
    Tools Required
    184
    
    Environmental Notices
    185
  - Removing the Top Cover
    186
  - Removing the RF Shield
    190
  - Remove and Replace the Power Supply
    191
  - Remove and Replace the Workstation 4 System Board
    193
  - Remove and Replace the Workstation 4 LX System Board
    197
  - Remove and Replace the LCD Panel
    201
  - Remove and Replace the Touchscreen
    205
  - Remove and Replace the Magnetic Stripe Reader
    207
  - Reassembling the RF Shield
    208
  - LCD Customer Display
    212
Remove and Replace the WS4 and WS4 LX Frus

184
Appendix A

216
- In this Appendix
  216
- IO Panel Connectors
  216
  - RS422-A (COM4) and RS422-B (COM5
    216
    
    Idn
    216
    
    Lcc
    217
    
    Rs232
    217
  - 10/100 Ethernet Connector
    218
  - RS232 Connector
    218
  - Cash Drawer 1 and 2 Connectors
    219
  - Pole Customer Display Connector
    220
- System Board Connectors
  221
  - USB Flash Drive Connector
    221
- LCD Customer Display Cables
  222
- Hook-Up Cables
  224
  - Pin to 6-Pin Hook-Up RS422 Cable (300319-001)
    225

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Micros Systems Workstation 4 Setup Manual

Micros Systems Workstation 4 Setup Manual (128 pages)

Brand: Micros Systems | Category: Touch terminals | Size: 4.94 MB

Table of Contents

Table of Contents
3
Preface

8
- Why Read this Manual
  8
- Purpose
  8
- How this Manual Is Organized
  9
- Notation Conventions
  10
- Symbols
  10
- Document Design and Production
  10
Chapter 1 - What Is the Workstation 4?

12
- The System
  12
  - Operator LCD Panel and Touchscreen
    12
  - Magnetic Card Reader
    12
  - Operator Power Switch
    12
  - Compact Flash (CF) Personality Card
    13
  - Optional PCMCIA Card Bus Slot
    13
  - Reset Switch
    13
  - Workstation Mountnig Options
    14
    
    The Adjustable Stand
    14
    
    Wall Mount Bracket
    15
    
    Pole Stand
    16
    
    Adjustable Mounting Arm
    17
  - Customer Display Options
    18
    
    VFD Customer Display
    18
    
    LCD Customer Display
    19
- Software Components
  20
  - Boot Loader
    20
  - Windows CE .NET
    20
  - POS Application
    20
  - MICROS Serial Application Loader
    20
  - MICROS Client Application Loader
    21
    
    New WS4 Installation
    21
    
    Day-To-Day Operation
    21
    
    POS Application Update
    22
    
    Windows CE Operating System Update
    22
    
    Workstation Personality Swap
    23
  - Workstation 4 Diagnostics
    23
- Memory Architecture
  24
  - Boot Loader
    24
  - Disk on Chip
    24
  - Compact Flash (CF) Card
    25
  - SDRAM - Working System RAM
    26
  - Summary
    26
- Power Managment States
  28
- Specifications
  31
- Approvals
  32
In this Chapter

33
Chapter 2 - What's Inside

34
- Disassembling the Workstation 4
  34
- System Board
  39
  - Main Components
    39
  - Connectors
    40
  - Jumpers and Switches
    41
  - Workstation 4 Block Diagram
    42
  - Lcd/Touchscreen and Mag Stripe Reader Assembly
    46
- Hardware Updates
  48
  - CF Daughter Card
    48
  - Optional PCMCIA Daughter Card
    49
  - Rear LCD Customer Display
    50
  - Pole LCD Customer Display
    52
  - Disk on Chip
    54
  - Reassembling the WS4
    55
Chapter 3 - Installing the Workstation 4

60
- Care and Handling
  60
- Equipment Placement
  60
  - Location
    60
  - Proximity to Foreign Materials
    60
  - Noise Induction
    61
  - Electrostatic Discharge
    61
  - Temprature and Humidity
    61
  - AC Power and Data Cabling Requirements
    61
- Cleaning the Workstation 4 Touchscreen and Cabinet
  61
  - Lcd/Touchscreen
    62
  - Cabinet
    62
  - Magnetic Card Reader
    62
- The IO Panel
  63
  - OPT Card (Optional)
    63
  - Compact Flash (CF)
    63
  - 10/100 Ethernet
    63
  - Rs232 (Com1)
    64
  - Usb
    64
  - Cash Drawers 1 and 2
    64
  - PS/2 Keyboard and Mouse
    64
  - Customer Display
    64
  - RS422-A (COM4) and RS422-B (COM5)
    64
- Installation
  65
  - Cabling the Workstation
    65
- Operation
  68
- Personality Swap
  74
Chapter 4 - Workstation 4 Diagnostics

79
Appendix A: Equipment Dimensions

102
- Workstation 4 - Low Profile
  102
- Workstation 4 - Low Profile with Rear LCD Customer Display
  103
- Workstation 4 on Adjustable Stand
  104
- WS4 on Adjustable Stand with Rear LCD Customer Display
  105
- Workstation 4 on Adjustable Stand with VFD Pole Display
  106
- Workstation 4 on Wall Mount Stand
  107
- LCD Pole Display
  108
- Cash Drawer
  109
- Cash Drawer, Low Profile
  110
- VFD Pole Display
  111
Appendix B: Connector and Cable Diagrams

113
- IO Panel Connectors
  114
  - Idn
    114
  - Lcc
    115
  - Rs232
    115
  - 10/100 Ethernet Connector
    116
  - RS232 Connector
    116
  - USB Connectors
    117
  - Cash Drawer 1 and 2 Connectors
    117
  - PS2 Mouse/Keyboard Connectors
    118
  - Remote Customer Display Connector
    118
- System Board Connectors
  119
  - Magnetic Stripe Interface
    119
- Hook-Up Cables
  120
  - RS232 from the RS422-A and RS422-B Ports
    120
  - LCD Customer Display Cables
    121
    
    System Board Integrated Cable
    121
    
    LCD Customer Display Assembly Interface Cable
    121
    
    Remote Pole LCD Customer Display
    122
  - Ethernet
    123
  - 8-Pin to 6-Pin Hook-Up RS422 Cable (300319-001
    125
  - Cash Drawer Extension Cable
    126
Appendix C: FCC/DOC Statement

127

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