Using A Payment Card - Ingenico iWL200 series User Manual

13. Using a Payment Card

Inserting a Chip Card
The card should be inserted with the chip facing
uppermost.
The terminal can detect if a chip card has been swiped
as a magnetic card. If the card has not been inserted
previously, it will prompt you to insert the card.
If the card is inserted the wrong way or there is a
problem with the chip, the terminal will prompt for the
card to be removed and re-inserted.
The terminal will prompt you when the card is to be
removed.
Swiping a Card
The card should be swiped with the black magnetic
stripe facing the terminal and running along the bottom
of the card.
Make sure that the bottom of the card runs firmly along
the bottom of the card swipe and that the card is swiped
at even speed.
The speed of the card swipe should not be too slow as
this can sometimes cause problems when the terminal
is reading the card.
PLEASE NOTE: It is important to swipe cards correctly
through the terminal so that they can be read by the
card reader.
Using a Card with the Contactless
Reader
If the terminal is allowed to process Contactless
transactions the cardholder should present their card
against the Contactless symbol displayed on the
terminal.
If the card is removed too quickly a message will appear
on the display and the cardholder will be asked to
present the card again.
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