Reversal; Verify Account; Mcc6012 Support - Ingenico iWL200 series User Manual

28. Reversal

You can reverse the last previously authorised Sale or Refund transaction provided the reversal is
carried out within 30 seconds of completing the original transaction.
1. At the READY prompt press the MENU button. Use
the arrow buttons to view the available options and
press the GREEN button when the Reversal option is
highlighted.
2. The terminal will dial the authorisation centre and
display the message CONNECTION MADE. The
terminal will now confirm the reversal is successful and
print a receipt.
3. Tear off the receipt and give this to the customer as a
copy of the transaction. Press the GREEN button.
The terminal will now print a copy of the receipt for you to retain for your records. Press the
GREEN button and the terminal will return to the READY prompt.

29. Verify Account

Press the MENU button and then use the arrow keys to
highlight the transaction type from the transaction menu
and then Press ENTER.
1. Insert or Swipe Card.
2. Cardholder PIN entry ( * (asterisk) will be displayed
as each PIN digit is keyed in).
3. The terminal will contact the acquirer to verify the
account holder.
Note: If terminal cannot connect to acquirer, terminal will
print 'Connection Failed'.

30. MCC6012 Support

Merchants classed as Financial Institutions (identified by having a Merchant Category Code of
6012) can now capture additional data when performing certain types of transactions (currently
applies to Sale transactions using Visa cards).
When enabled (via Ingenico's GEMS system) the following new prompts will appear when
performing transactions where this feature is enabled:
TRANSACTION MENU
Refund
Duplicate Receipt
Reversal
REVERSAL
Dialling
<Acquirer Name>
TRANSACTION MENU
Verify Account
Pre-Auth
Refund
VERIFY ACCOUNT
Insert or Swipe Card
to continue
( or press Cancel key )
Amount
PIN: ****
Cardholder to key PIN
Enter=OK Clear=REKEY
Amount
PIN ACCEPTED
RETURN TERMINAL
DO NOT Remove Card
£0.00
£0.00
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