Function Keys - Ingenico iWL200 Series Quick Start Manual

Once you have powered up the unit, follow the on screen display messages. After a short
initialisation process the terminal will display the READY prompt and is ready to use.
PLEASE NOTE: If you connect both the Telephone and Ethernet cables, the Ethernet connection will
be used in preference. The Telephone connection may be used as a backup. Connecting the terminal
to a phone line serving any call barring, waiting or alarm features is not recommended.
SUPERVISOR PASSWORD
'If your terminal is configured to use a 'Supervisor Password' instead of a 'Supervisor Card' you
will be prompted to type in a four digit code. You will then be asked to type it in again to confirm
that it is correct. Thereafter any time 'Supervisor Protection' is required you will be asked to enter
your 'Supervisor Code'.

FUNCTION KEYS

F1-F4 Keys: Function keys which enable scrolling up and down menus.
Menu Key: To enter the application menus press the Menu key from
the READY prompt. Pressing the key again moves to the next menu
(if available).
Correction Keys: When entering numbers or letters, the yellow CLEAR
key deletes one character at a time, whilst the red CANCEL key deletes
the entire line (this key also cancels transactions).
Confirmation Key: The green ENTER key is used to confirm anything
that has been typed into the terminal.
Paper Feed Key: To test the feeding of the paper through the printer,
press and hold the CLEAR key.
Please refer to the brochure enclosed with your terminal for important safety information
regarding the equipment and its use, and to the terminal User Guide which you can find online
at www.ingenico.co.uk for other relevant compliance information
THE CHIP CARD READER
Customer cards must be inserted with the chip upwards. Push the card fully into the slot below the
keypad and follow the instructions on screen. DO NOT remove the card until instructed to do so by
the terminal.
If you see a BAD READ message, check the card orientation and try again. After three bad reads
the terminal may prompt you to swipe the card.
PERFORMING A SALE TRANSACTION
A sale transaction may be initiated from the READY prompt by keying in the transaction amount
and pressing ENTER. Follow the terminal prompts to Insert/Swipe/Present the customer's card.
PLEASE NOTE: You will only be given the option to present the customer's card if the transaction
value is below the maximum Contactless limit.
If your terminal is configured for 'Card Details First', please refer to the relevant section of the full
User Guide available at www.ingenico.co.uk/userguides.
Insert/Swipe the customer's card or key in the card number. The customer must enter their PIN
code if requested. Important: Never ask the customer to divulge their PIN.
The terminal will now dial out to the acquirer for authorisation. If the transaction is authorised then
an 'Auth Code' will be displayed and printed on the receipt. The terminal will print two receipts. The
Customer Copy will be printed first, then once you press ENTER the Merchant Copy will be printed.
(if configured)
.