Refund - Ingenico iWL200 series User Manual

Selecting the YELLOW button will return the terminal to
the READY prompt.
If this is the first time the Password has been set please
enter 0000 and then press the GREEN button.
Enter a new Referral Password and then press the
GREEN button.
Re-key the new Referral Password to confirm and then
press the GREEN button.
4. The terminal will print a receipt to confirm the
Password has been changed and will return to the
READY prompt.

18. Refund

1. At the READY prompt, press the MENU button.
2. Using the arrow keys at the top of the handset, select
Refund and press the GREEN button.
3. Either key in the amount of refund transaction and
then press the GREEN button or swipe/insert card in the
terminal and then key in the refund amount.
If performing a swiped transaction, your terminal may
prompt you to enter the last four digits of the card
number. If so, key in the last four digits of the customer's
card number and press the GREEN button.
The terminal will check the card. If a customer presents a card that supports multiple card
schemes, you may be required to choose which card scheme to use.
You may be prompted to swipe the Supervisor Card or enter your Supervisor Code through the
terminal.
PIN entry is not required on refunds, the transaction will proceed as a signature verified sale.
(Please refer to Section 15 of this guide for instructions on how to Complete a Sale.)
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Enter Current
Referral Password?
and then press ENTER
Enter New
Referral Password?
and then press ENTER
Confirm New
Referral Password?
and then press ENTER
TRANSACTION MENU
Refund
Sale
Purch. with Cashback
REFUND
Key in Amount
and then press ENTER
REFUND
Insert or swipe card
to continue
(or press Cancel key)
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