Purchase With Gratuity (Restaurants) - Ingenico iWL200 series User Manual

If gratuity with percentage is enabled the following
screen will be displayed:
Select 'Fixed Percentage' from the available options or
select 'OTHER' to key in an amount.

23. Purchase with Gratuity (Restaurants)

PLEASE NOTE: This option is only available for certain
types of business. Please contact Customer Services for
further information.
1. Initiate a transaction as normal.
The terminal will check the card. If performing a swiped
transaction, your terminal may prompt you to enter the
last four digits of the card number. If so, key in the last
four digits of the customer's card number and press the
GREEN button.
2. Your terminal may prompt you to enter the Waiter ID. If so, enter the relevant Waiter ID and
press the GREEN button. You may also be prompted to enter the table number.
(Please see Section 40 for more information on Waiter ID's.)
3. Pass the terminal to the customer to confirm the
amount.
If the customer rejects the amount, the customer should
return the terminal. You will be prompted to swipe the
Supervisor Card or enter your Supervisor Code and
re-enter the amount.
4. If the customer does not want to add a gratuity, they
should press the YELLOW button and the transaction
will then proceed from step 8. If the customer wishes to
add a gratuity, they should press the GREEN button.
5. The customer will now be prompted to key in the
gratuity amount and to press the GREEN button.
Gratuity Percentage
1- 5 %
2- 10 %
3- 15 %
4- 20 %
5- Other
Total
Customer to
Confirm Total
Press ENTER to assist
READY
Merchant Number
12345678
SALE
Checking Card
Please Wait...
Cardholder to Confirm
Amount
Press ENTER to Accept
or CLEAR to Reject
Amount
Do you wish to
Add a GRATUITY?
Enter=YES
Amount
Enter GRATUITY
Enter=OK Clear=REKEY
£10.50
55.00
55.00
Clear=NO
55.00
5.00
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